Portfolio comprising 60% existing customers, 10% new customers and 30% management services
First written in FY2017. 12 of 24 entries say "Advanced", first in FY2018. Latest entry: FY2025.
No other company in this theme has enough history to compare yet.
- FY2025AdvancedAnnual report
「The BPO revenue ratio improved significantly following the acquisition of ㈱トゥインクル and is approaching the target.」
The BPO sales ratio improved due to the full-year contribution from the acquisition of Twinkle. BPO sales revenue to external customers of ¥11,201 million divided by consolidated sales revenue of ¥38,804 million resulted in approximately 28.9%, approaching the 30% target. - FY2025-H1AdvancedAnnual report
「External customers 12,809,948 5,253,765 18,063,713」
BPO sales to external customers accounted for approximately 29.1% of the target composition of existing customers 60%, new customers 10%, and management services 30%. This was up from 22.3% in the previous year, improving progress toward the 30% target. - FY2024AdvancedAnnual report
「Revenue from the Management Services (BPO) business as a percentage of consolidated revenue increased by 2.5 percentage points from the previous consolidated fiscal year, but was 24.8% in the current consolidated fiscal year, below the 30.0% target.」
The BPO ratio increased to 24.8%, improving progress toward the 30% target, but the target was still not achieved. - FY2024-Q3AdvancedAnnual report
「External customers 19,279,965 5,791,977 25,071,942」
BPO sales revenue to external customers accounted for approximately 23.1%, up from approximately 22.8% in the cumulative period through the previous quarter. It nevertheless remained below the 30% BPO target in the target composition of existing customers 60%, new customers 10%, and management services 30%. - FY2024-Q2SoftenedAnnual report
「External customers 13,108,716 3,878,984 16,987,700」
BPO sales revenue to external customers accounted for approximately 22.8%, below the 30% management services target. This was up from 22.3% in the previous year but down from approximately 23.6% in FY2024-Q1. - FY2024-Q1AdvancedAnnual report
「External customers 6,519,076 2,012,109 8,531,185」
BPO sales revenue to external customers accounted for approximately 23.6%, up from 22.3% in the previous year. However, this remained below the 30% BPO target in the target composition of existing customers 60%, new customers 10%, and management services 30%. - FY2023SoftenedAnnual report
「Revenue from the Management Services (BPO) business as a percentage of revenue decreased by 2.6 percentage points from the previous consolidated fiscal year, to 22.3% in the current consolidated fiscal year, falling short of the 30.0% target.」
The BPO sales ratio was 22.3%, and the shortfall from the 30% target widened from the previous year. BPO sales increased, but growth in consulting and systems development was greater. - FY2023-Q2SoftenedAnnual report
「External customers 13,870,755 3,755,415 17,626,170」
BPO sales revenue to external customers accounted for approximately 21.3%, below the 30% target. This was also down from approximately 22.2% in FY2023-Q1, widening the shortfall from the target composition. - FY2023-Q1SoftenedAnnual report
「External customers 6,542,543 1,863,300 8,405,843」
BPO sales revenue to external customers accounted for approximately 22.2%, below the 30% BPO target in the target composition of existing customers 60%, new customers 10%, and management services 30%. This was also down from 24.9% in the previous year. - FY2022SoftenedAnnual report
「The ratio of management services (BPO) revenue to revenue decreased by 1.6 percentage points from the previous consolidated fiscal year, to 24.9% in the current consolidated fiscal year, below the 30.0% target.」
The BPO sales ratio was 24.9%, and the shortfall from the 30% target widened from the previous year. BPO sales increased by 4.7%, but growth in the other businesses was greater. - FY2022-Q3SoftenedAnnual report
「External customers 17,564,208 5,790,200 23,354,408」
BPO sales to external customers accounted for approximately 24.8%, down from approximately 25.0% in the cumulative period through the previous quarter. This remained below the 30% BPO target in the target composition of existing customers 60%, new customers 10%, and management services 30%. - FY2022-Q2SoftenedAnnual report
「External customers 11,276,342 3,760,587 15,036,929」
BPO sales to external customers were ¥3,760 million, accounting for approximately 25.0% of consolidated revenue of ¥15,037 million. This was down from approximately 25.8% in FY2022-Q1 and remained below the 30% management services target. - FY2022-Q1AdvancedAnnual report
「External customers 5,471,441 1,900,877 7,372,318」
BPO sales to external customers were ¥1,900 million, accounting for approximately 25.8% of consolidated revenue of ¥7,372 million. This increased from approximately 25.4% in the cumulative period through the previous quarter but remained below the 30% target. - FY2021-Q3AdvancedAnnual report
「Sales to external customers 15,841,761 5,386,044 21,227,805」
BPO sales to external customers accounted for approximately 25.4%, a slight increase from approximately 24.9% in the cumulative period through the previous quarter. However, this remained below the 30% BPO target in the target composition of existing customers 60%, new customers 10%, and management services 30%. - FY2021-Q2SoftenedAnnual report
「Sales to external customers 10,591,932 3,514,054 14,105,986」
BPO sales to external customers accounted for approximately 24.9%, below the 30% target. This was also down from approximately 25.1% in the cumulative period through the previous quarter. - FY2021-Q1SoftenedAnnual report
「Sales to external customers 5,219,124 1,747,369 6,966,493」
BPO sales to external customers were ¥1,747 million, accounting for approximately 25.1% of consolidated sales of ¥6,966 million. This was below the 30% target and down from approximately 28.0% in the same period of the previous year. - FY2020-Q3AdvancedAnnual report
「Sales to external customers 15,092,091 5,490,782 20,582,874」
BPO sales to external customers were ¥5,490 million, accounting for approximately 26.7% of consolidated sales of ¥20,583 million. This was a slight increase from approximately 26.4% in the cumulative period through the previous quarter, but remained below the 30% target. - FY2020-Q2SoftenedAnnual report
「Sales to external customers 10,026,809 3,596,929 13,623,738」
BPO sales to external customers were ¥3,596 million, accounting for approximately 26.4% of consolidated sales of ¥13,624 million. This was below both the 30% target and approximately 28.3% in the same period of the previous year. - FY2020-Q1SoftenedAnnual report
「Sales to external customers 4,751,537 1,843,254 6,594,791」
BPO sales to external customers were ¥1,843 million, accounting for approximately 27.9% of consolidated sales of ¥6,595 million. This was below both the 30% target and approximately 30.5% in the same period of the previous year. - FY2019AdvancedAnnual report
「The ratio of management services (BPO) revenue to sales increased by 0.7 percentage points from the previous consolidated fiscal year, but was 29.2% in the current consolidated fiscal year, below the 30.0% target.」
The BPO sales ratio increased from 28.5% to 29.2% and moved closer to the 30% target, but the full-year target was not achieved. - FY2019-Q2AdvancedAnnual report
「Sales to external customers 8,253,050 3,260,333 11,513,383」
BPO sales to external customers were ¥3,260 million, accounting for approximately 28.3% of consolidated sales of ¥11,513 million. This was up from approximately 28.0% for the previous full fiscal year but remained below the 30% target. - FY2019-Q1AdvancedAnnual report
「Sales to external customers 3,742,393 1,640,244 5,382,637」
BPO sales to external customers were ¥1,640 million, accounting for approximately 30.5% of consolidated sales of ¥5,383 million. The quarterly target of 30% for management services was achieved. - FY2018AdvancedAnnual report
「The company aims for further growth by implementing business portfolio reform consisting of 60% existing customers, 10% new customers, and 30% management services.」
BPO external sales were ¥6,588 million, accounting for approximately 28.0% of consolidated sales and approaching the 30% target for management services. - FY2017First statedAnnual report
「The company is pursuing further growth by implementing its business portfolio transformation, comprising existing customers 60%, new customers 10%, and management services 30%.」
The target composition of the business portfolio has been specified as existing customers 60%, new customers 10%, and BPO 30%.