Decline in sales to a major customer in Australia
First written in FY2017-Q2. 6 of 18 entries say "Mitigated", first in FY2018-Q3. Latest entry: FY2022-Q3.
1 other company's latest entry also says "Mitigated".
- FY2022-Q3MitigatedAnnual report
「In India, revenue was affected by the continuing impact of COVID-19 during the cumulative third-quarter consolidated period. In Asia, sales remained solid because intra-group sales returned and the agency business in Australia performed well.」
Although India continued to be affected by COVID-19, strong performance by the Australian agency business and the return of intra-group sales resulted in a 101.9% year-on-year increase in Asia-Pacific revenue and an operating profit. - FY2022-Q2MitigatedAnnual report
「In India, revenue was affected by the continuing impact of COVID-19 during the cumulative second-quarter consolidated period. In Asia, performance remained solid because intra-group sales returned and the agency business in Australia performed well.」
The agency business in Australia performed well, and revenue across Asia-Pacific increased 217.2% year on year. The impact of COVID-19 continued in India. - FY2021ReframedAnnual report
「Although Australia was a country less affected by COVID-19, revenue declined due to a change in the sales organization.」
The explanation for Australia’s revenue decline was organized as a change in the sales organization rather than the lockdown, with the effects of the ongoing organizational restructuring also cited for the full year. - FY2021-Q3ReframedAnnual report
「Although Australia was a country less affected by COVID-19, revenue declined due to a change in the sales organization.」
The explanation for Australia’s revenue decline was organized as a change in the sales organization, rather than the previous explanations of lower sales to major customers or a change in sales personnel. - FY2021-Q2WorsenedAnnual report
「In Australia, revenue fell substantially below the level in the same period of the previous year due to the significant impact of the lockdown.」
Following the rebuilding of the organization after a change in sales personnel, the lockdown became an additional factor. Revenue across Asia-Pacific fell 77.0% year on year. - FY2021-Q1WorsenedAnnual report
「In Australia, revenue fell substantially below the level in the same period of the previous year due to the significant impact of the lockdown.」
Following the rebuilding of the organization after a change in sales personnel, the lockdown became an additional factor behind Australia’s revenue decline. Revenue across Asia-Pacific fell 82.8% year on year. - FY2020WorsenedAnnual report
「In Australia, the impact of a change in sales personnel was significant. Although the company rebuilt its organization, revenue fell substantially below the level in the same period of the previous year.」
Although the organization was rebuilt following a change in sales personnel, the revenue decline in Australia continued, and across Asia-Pacific, revenue fell 31.8% and the operating loss was ¥40.816 million. - FY2020-Q3WorsenedAnnual report
「In Australia, the impact of a change in sales personnel was significant. Although the company rebuilt its organization, revenue continued to remain substantially below the level in the same period of the previous year from the cumulative second-quarter consolidated period onward.」
Although the company rebuilt its organization following a change in sales personnel in Australia, the revenue decline continued. Across Asia-Pacific, revenue fell 8.1%, and results shifted from an operating profit to an operating loss. - FY2020-Q2WorsenedAnnual report
「In Australia, the impact of a change in sales personnel was significant. Although the company rebuilt its organization, revenue fell substantially below the level in the same period of the previous year.」
The cause of Australia’s revenue decline was identified specifically as a change in sales personnel. Although the organization was rebuilt, revenue remained substantially below the level in the same period of the previous year. - FY2020-Q1ReframedAnnual report
「In Australia, revenue fell below the level in the same period of the previous year due to the impact of a change in sales personnel.」
The explanation for the decline in revenue in Australia changed from lower sales to major customers to the impact of a change in sales personnel. - FY2019-Q3MitigatedAnnual report
「Revenue increased year on year, partly due to the introduction of a common CRM system across the APAC region. The cost ratio and selling, general and administrative expenses improved due to increases in direct orders and the integration of back-office operations, and the company continued to be operating-profitable following the cumulative second-quarter consolidated period.」
In APAC, the introduction of a common CRM system, an increase in direct orders and back-office integration contributed to a 3.3% year-on-year increase in revenue and operating profit of ¥2.098 million. - FY2019-Q2MitigatedAnnual report
「Sales personnel hired in Australia became fully operational, and new developments included a broad-based APAC marketing strategy and related large-scale training orders, resulting in steady revenue growth. The cost ratio and selling, general and administrative expenses improved due to increases in direct orders and the integration of back-office operations, and the company returned to operating profitability.」
The ramp-up of Australia’s sales personnel, broad-based APAC marketing, large-scale training orders, direct orders and back-office integration increased Asia-Pacific revenue by 13.6% and turned operating results profitable. - FY2019-Q1MitigatedAnnual report
「At Wilson Learning Australia, sales support measures under the APAC-wide group operating structure proved effective, and the company successfully expanded orders from existing customers, substantially increasing sales. Wilson Learning India and Wilson Learning Asia ended the cumulative first-quarter consolidated period with slight year-on-year increases. As a result, revenue was ¥43 million, up 35.2% year on year, and the operating loss was ¥1 million, compared with an operating loss of ¥4 million in the same period of the previous year.」
Australia successfully expanded orders from existing customers, and revenue across APAC increased 35.2%, while the operating loss narrowed, mitigating the impact of the previous decline in sales to major customers. - FY2018WorsenedAnnual report
「Australia recorded lower revenue as it entered the first year under its new sales organization.」
Although higher revenue from a global contract covering the entire APAC region was reported in the third quarter, Australia recorded lower full-year revenue in the first year under its new sales organization. - FY2018-Q3MitigatedAnnual report
「In Australia, the company successfully won a global contract to provide training throughout the APAC region, and revenue exceeded the level in the same period of the previous year.」
Australia won a global contract covering the entire APAC region, and revenue exceeded the level in the same period of the previous year, offsetting the previous decline in sales to major customers. - FY2018-Q1ReframedAnnual report
「Revenue declined at Wilson Learning Australia due to a change in its management structure, and at Wilson Learning India due to the postponement of customer companies’ training plans.」
Although the decline in revenue in Australia continued, the explanation shifted from lower sales to major customers to a change in the management structure as the cause. - FY2017-Q3RestatedAnnual report
「Revenue increased in India, including as former customers returned, but declined in Australia and elsewhere. In terms of operating profit, the increase in India was insufficient to offset the decline in Australia and elsewhere, resulting in lower revenue and profit overall.」
Declines in revenue and profit in Australia and elsewhere continued, and across Asia-Pacific, revenue fell 13.9% year on year and operating profit fell 6.2%. - FY2017-Q2First statedAnnual report
「In Australia, sales to a major customer declined. Despite efforts to reduce costs, both revenue and operating profit declined.」
In Australia, sales to a major customer declined, and although the company pursued cost reductions, both revenue and operating profit decreased.