Expansion of business with existing customers and acquisition of new customers in North America, and high-margin license agreements
First written in FY2017-Q3. 16 of 33 entries say "Worsened", first in FY2018-Q2. Latest entry: 2026-11-13.
No other company in this theme has enough history to compare yet.
- FY2027-H1WorsenedAnnual report
「In the United States, sales of training and development services were lower than in the same period of the previous year, but licensing and other sales increased. However, operating results swung from an operating profit in the same period of the previous year to an operating loss, mainly due to increases in cost of sales and personnel expenses.」
North American sales increased 0.8% to ¥685.491 million, but operating results deteriorated from an operating profit of ¥14.411 million to an operating loss of ¥29.612 million due to increases in cost of sales and personnel expenses. - FY2026AdvancedAnnual report
「In the United States, revenue continued to trend sharply higher, increasing 25% from the previous fiscal year, due to the transfer of the European business and the centralization of sales management across Europe and the United States under the new management team.」
In North America, the transfer of the European business, the centralization of sales management across Europe and the United States, and the acquisition of new projects through marketing initiatives progressed. Revenue was ¥1,122 million, and the operating loss narrowed from ¥321 million in the previous fiscal year to ¥218 million. - 2026-06-09AdvancedGeneral Meetings of Shareholders
「In the United States, revenue continued to trend sharply higher, increasing 25% from the previous fiscal year, due to the transfer of the European business and the centralization of sales management across Europe and the United States under the new management team.」
北米の業績説明は、欧州事業移管と米欧営業マネジメント一元化による増収を具体的な実績として示した。 - FY2026-H1ReframedAnnual report
「In the US, sales increased substantially and the operating loss narrowed, partly as a result of the transfer of the European business and the centralization of sales management for the US and Europe under the new management team.」
The factors behind North America's business expansion shifted from a focus on large license projects and growth in business with existing customers to a structure that included the transfer of the European business and the centralization of sales management across Europe and the United States. Revenue increased 65.1% year on year. - FY2025ReframedAnnual report
「In the United States, projects tended to become smaller, but revenue was trending toward recovery, partly due to the transfer of sales operations from Wilson Learning Europe Ltd. (UK) and Wilson Learning France (France). Selling, general and administrative expenses were reduced through lower office rent and personnel expenses, improving the operating loss.」
The explanation for North America's business expansion shifted from a focus on existing customers and large license agreements to a structure combining higher revenue from the transfer of the European business with smaller projects and reductions in office rent and personnel expenses. - FY2025-H1ReframedAnnual report
「In the United States, companies showed signs of reducing their willingness to invest in talent, resulting in lower revenue, but the operating loss improved substantially due to significant personnel-cost reductions.」
The explanation for North America shifted from focusing on the termination of large license agreements and the lack of replacement projects to a description combining lower revenue due to weaker corporate willingness to invest in talent with improved losses through significant personnel-cost reductions. Revenue fell 5.9% year on year, while the operating loss narrowed from ¥249.52 million to ¥186.972 million. - FY2024-Q2WorsenedAnnual report
「In the United States, the economic environment remained solid, but companies showed signs of slowing their willingness to invest in talent, and revenue tended to remain flat. Selling, general and administrative expenses continued to decline through ongoing IT outsourcing. As a result, revenue was ¥374 million, down 6.6% year on year, and the operating loss was ¥249 million, compared with an operating loss of ¥206 million in the same period of the previous fiscal year.」
In North America, cost reductions through IT outsourcing continued, but revenue fell 6.6% against a backdrop of weaker corporate willingness to invest in talent, and the operating loss widened from ¥206.453 million in the same period of the previous fiscal year to ¥249.52 million. - FY2024-Q1AdvancedAnnual report
「Selling, general and administrative expenses continued to decline through the ongoing implementation of personnel-cost reduction measures and IT outsourcing introduced in March 2022. As a result, revenue was ¥176 million, up 7.3% year on year, and the operating loss was ¥125 million, compared with an operating loss of ¥131 million in the same period of the previous fiscal year.」
In North America, revenue increased 7.3% year on year, and the operating loss narrowed from ¥131.849 million in the same period of the previous fiscal year to ¥125.31 million. The personnel-cost reductions and IT outsourcing implemented in March 2022 have continued. - FY2023-Q3AdvancedAnnual report
「In the United States, the market continued to trend toward recovery and revenue was also recovering despite the impact of logistics disruptions and inflation. Revenue also increased as the dollar strengthened. Selling, general and administrative expenses continued to decline through the ongoing implementation of personnel-cost reduction measures and IT outsourcing introduced in March 2022.」
In North America, revenue increased 35.9% year on year against a backdrop of market recovery and a stronger dollar, while the operating loss narrowed from ¥356.224 million to ¥251.282 million as personnel-cost reductions and IT outsourcing introduced in March 2022 continued. - FY2023-Q2AdvancedAnnual report
「In the United States, the market continued to trend toward recovery and revenue was also recovering despite the impact of logistics disruptions and inflation. Revenue also increased as the dollar strengthened. Selling, general and administrative expenses continued to decline through the ongoing implementation of personnel-cost reduction measures and IT outsourcing introduced in March 2022. As a result, revenue was ¥401 million, up 70.2% year on year, and the operating loss was ¥206 million, compared with an operating loss of ¥261 million in the same period of the previous fiscal year.」
In North America, revenue increased 70.2% year on year, and the operating loss narrowed from ¥261.249 million to ¥206.453 million. The personnel-cost reductions and IT outsourcing implemented in March 2022 have continued. - FY2022-Q3RestatedAnnual report
「In the United States, customer companies' talent-development plans were trending toward recovery compared with the previous year, and the training market was also showing signs of recovery. However, the effects of COVID-19 continued, and U.S. revenue had not recovered to pre-COVID levels.」
In North America, customer talent-development plans and the training market showed signs of recovery, but revenue had not returned to pre-COVID levels. Revenue fell 10.1% year on year, and the operating loss was ¥356.224 million. - FY2022-Q2ReframedAnnual report
「In the United States, customer companies' talent-development plans were trending toward recovery compared with the previous year, and the training market was also showing signs of recovery. However, the effects of COVID-19 continued, and U.S. revenue had not recovered to pre-COVID levels. During the first six months of the second quarter, the merger of U.S. subsidiaries reduced research and development expenses allocated by the Japanese headquarters to the U.S. subsidiaries, resulting in lower post-merger revenue than in the previous fiscal year.」
The explanation for North America was reorganized from a focus on the lack of large license agreements to include the recovery of customers' talent-development plans and the training market, the continuing effects of COVID-19, and the reduction in R&D expenses from the headquarters following the merger of U.S. subsidiaries. Revenue fell 15.7% year on year, and the operating loss was ¥261.249 million. - FY2022-Q1ReframedAnnual report
「However, the business had not yet recovered to pre-COVID levels. Although sales to customers grew substantially, North American segment revenue declined because the Japanese headquarters restrained development investment.」
In North America, sales to customers themselves grew, but segment revenue fell 24.6% year on year and the operating loss was ¥145.963 million due to restrained development investment by the Japanese headquarters. The explanation shifted from focusing on a lack of large license agreements to a broader picture that included restrained investment. - FY2021WorsenedAnnual report
「In the United States, the spread of COVID-19 was particularly pronounced, and daily cases peaked during the fourth quarter of the consolidated fiscal year, continuing to have a significant impact on the corporate training market. Sales at the U.S. subsidiary were also heavily affected. Selling, general and administrative expenses were substantially reduced, mainly through lower personnel, rent and marketing expenses, while investment in online operations continued.」
In North America, revenue fell 41.5% from the previous fiscal year and the operating loss was ¥301.289 million due to the spread of COVID-19. Reductions in personnel, rent and marketing expenses were implemented alongside investment in online operations. - FY2021-Q2WorsenedAnnual report
「In the United States, the spread of COVID-19 remained pronounced and had a significant impact on the corporate training market. However, customer companies' talent-development plans were gradually recovering, and opportunities to propose online training toward the second half were increasing.」
Opportunities to propose online training increased, but North America was heavily affected by the spread of COVID-19, with revenue falling 53.6% and an operating loss of ¥203 million. - FY2021-Q1WorsenedAnnual report
「In the United States, the spread of COVID-19 was particularly pronounced and had a significant impact on business activity. However, the company secured a certain level of revenue by leveraging its track record in online training.」
In North America, the company's track record in online training contributed to securing a certain level of revenue, but sales fell 52.3% year on year due to the impact of the spread of COVID-19 on business activity, and the operating loss was ¥116.437 million. - FY2020WorsenedAnnual report
「In the United States, the impact of lower revenue from the suspension and termination of a major customer's license agreement continued.」
The suspension and termination of major customer contracts continued, compounded by a lower gross margin due to the increased proportion of customized projects and the impact of the declaration of a national state of emergency in March. North American revenue fell 29.8%, and the operating loss was ¥160.778 million. - FY2020-Q3WorsenedAnnual report
「In the United States, the impact of lower revenue from the suspension and termination of a major customer's license agreement continued. The company was also working to bring newly hired sales staff up to full strength, but project creation remained somewhat delayed, as it had during the first six months of the second quarter, and revenue and operating performance were substantially below the levels of the same period of the previous fiscal year.」
The effects of the suspension and termination of major customer contracts and delays in project creation continued, resulting in a 21.3% decline in North American revenue and an operating loss of ¥137.037 million. - FY2020-Q2WorsenedAnnual report
「In the United States, the impact of lower revenue from the suspension of a major customer's license agreement continued. The company was also working to bring newly hired sales staff up to full strength, but project creation was somewhat delayed, and revenue was below the level of the same period of the previous fiscal year. As a result, revenue was ¥602 million, down 25.6% year on year, and the operating loss was ¥128 million, compared with an operating loss of ¥29 million in the same period of the previous fiscal year.」
The impact of the suspension of a major customer's license agreement continued, and project creation was delayed despite efforts to bring newly hired sales staff up to full strength. North American revenue fell 25.6%, and operating performance deteriorated from income in the same period of the previous fiscal year to a loss of ¥128 million. - FY2020-Q1WorsenedAnnual report
「In the United States, revenue was affected by the decline resulting from the suspension of a major customer's license agreement and was below the level of the same period of the previous fiscal year. However, the pipeline of proposed and prospective projects itself was trending upward toward the second half. Selling, general and administrative expenses were affected by higher personnel expenses resulting from increased hiring of sales staff. As a result, revenue was ¥296 million, down 17.9% year on year, and the operating loss was ¥79 million, compared with an operating loss of ¥30 million in the same period of the previous fiscal year.」
North America posted lower revenue and a larger operating loss due to the suspension of a major customer's license agreement. The pipeline of proposed and prospective projects was expanding toward the second half, but personnel expenses also increased as sales staff were hired. - FY2019AdvancedAnnual report
「During the fourth quarter of the consolidated fiscal year, the company successfully won a large license-based project from an existing customer that had previously been proposed, and the cost ratio improved substantially from the third quarter.」
In North America, a large license-based project was won from an existing customer, improving the cost ratio from the third quarter. However, full-year revenue and operating income were both below the previous fiscal year. - FY2019-Q3RestatedAnnual report
「As in the first six months of the second quarter, proposals for license-based projects remained solid during the period, but did not lead to orders or deliveries, resulting in lower revenue year on year.」
In North America, proposals for license-based projects continued, but did not lead to orders or deliveries. Revenue fell 7.7% year on year and the operating loss continued. - FY2019-Q2WorsenedAnnual report
「Revenue declined because the signing of large license agreements was sluggish during the first six months of the current consolidated fiscal year. The cost ratio temporarily worsened because high-margin large license projects accounted for a smaller proportion of business during the period. However, the impact of the higher cost ratio was partly reduced by controlling expenses during the first six months of the current consolidated fiscal year, although the company remained in an operating loss for a second consecutive year.」
In North America, the signing of large license agreements was sluggish, reducing the proportion of high-margin projects and resulting in continued lower revenue and an operating loss. The impact of the deterioration in the cost ratio was partly contained by controlling expense-related spending. - FY2019-Q1WorsenedAnnual report
「Revenue fell sharply from the previous year because a large license agreement ended and a replacement large-scale project was not contracted during the first quarter of the current consolidated fiscal year. However, the pipeline of proposed and prospective projects itself was trending upward toward the second half. Selling, general and administrative expenses were substantially reduced from the previous year, limiting the increase in the operating loss.」
Separately from the progress of the large-scale project won in the fourth quarter, no replacement project was contracted during the quarter after the termination of a large license agreement, resulting in lower revenue. The disclosure also mentioned an expanding project pipeline toward the second half and reductions in selling, general and administrative expenses. - FY2018AdvancedAnnual report
「In the fourth quarter, the company successfully won several large, multiyear, license-based projects with attractive margins, including projects from liquor wholesalers, by strengthening its sales capabilities.」
After existing ongoing projects ended, the company newly won large, multiyear, high-margin license projects in North America, accompanied by strengthened sales capabilities. Full-year revenue and operating income were below the previous fiscal year, but specific replacement orders were secured in the fourth quarter. - FY2018-Q3WorsenedAnnual report
「Following the termination of a large license agreement with an existing customer, the company has been working to acquire new major customers, but revenue is below the level of the same period of the previous fiscal year. Operating income was also below the level of the same period of the previous fiscal year because a high-margin license agreement ended. In terms of investment activities, the start of development of a new web system to supplement training also had an impact.」
In North America, no new major customers were acquired after the termination of existing large license agreements. Revenue fell 12.7% year on year, and operating income fell 93.8% to ¥6 million. The termination of high-margin projects and investment in web-system development also had an impact. - FY2018-Q2WorsenedAnnual report
「The company did not acquire a new large-scale project to offset the revenue decline accompanying the termination of a large license agreement with an existing customer, resulting in lower revenue. The termination of several large, high-margin license agreements also weakened the overall gross margin.」
North America posted lower revenue and an operating loss because several existing large license agreements ended and no replacement large-scale projects were secured. Performance deteriorated from the previous expansion of customer business and increase in high-margin licenses. - FY2018-Q1Deteriorating performance due to terminated license agreementsAnnual report
「Revenue in local-currency terms declined, partly due to the termination of certain license agreements, but increased as the yen weakened. An operating loss was recorded due to higher selling, general and administrative expenses, and the company will work on cost-reduction measures going forward. As a result, revenue was ¥441 million, up 7.4% year on year, and the operating loss was ¥16 million, compared with operating income of ¥14 million in the same period of the previous fiscal year.」
In contrast to the previous factors supporting strong performance, namely expanded business with existing customers, new customer acquisition, and an increase in high-margin license agreements, the latest disclosure showed lower local-currency revenue and an operating loss due to terminated license agreements and higher selling, general and administrative expenses. - FY2017-Q3First statedAnnual report
「Revenue increased as a result of efforts to expand business with customer companies from the previous fiscal year and acquire new customers. Operating income also increased as the number of high-margin license agreements rose. As a result, revenue was ¥1,499 million, up 7.0% year on year, and operating income was ¥103 million, up 214.2%.」
For North America's business expansion, the specific measures of expanding business with existing customers, acquiring new customers, and increasing high-margin license agreements were mentioned together for the first time.