Customer Harm and Loss of Public Trust Caused by Gas Accidents
First written in FY2018. 15 of 20 entries say "Restated". Latest entry: FY2026.
Hokkaido Gas moved to the "Worse" side of this theme in 2026.
0 other companies' latest entry also says "Materialised".
- FY2026MaterialisedAnnual report
「Provision for compensation for accident-related losses ¥460 million」
A provision of ¥460 million was recognized for the estimated compensation related to an explosion at a community gas complex. The disclosure confirmed that customer harm and compensation obligations arising from a gas accident had actually occurred. - 2026-06-01MaterialisedGeneral Meetings of Shareholders
「In light of the serious incident that occurred in February 2026 at a community gas housing development supplied by a subsidiary of the Company, we are conducting a comprehensive review of operations covering the construction, maintenance and operation of gas facilities, and revising standards and procedures and reviewing operating systems.」
Regarding risks associated with gas accidents, the disclosure described a serious incident at a community gas housing development supplied by a subsidiary and the subsequent comprehensive review and other measures. - FY2026-H1RestatedAnnual report
「During the interim consolidated accounting period, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this interim report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding the principal risks, including customer harm and reputational damage caused by gas accidents. - FY2025-H1RestatedAnnual report
「During the interim consolidated accounting period, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this interim report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding the principal risks, including customer harm and reputational damage caused by gas accidents. - FY2024MitigatedAnnual report
「The Group consolidates its company-wide safety command function at the Supply Disaster Prevention Center, which has a high level of business continuity even in the event of disasters, and assigns dedicated personnel around the clock. It is also working to prevent gas accidents and secondary disasters by establishing a safety response system in cooperation with Group companies and coordinating with fire departments and other organizations.」
The measures disclosed for addressing gas accident risk were consolidation of functions at the Supply Disaster Prevention Center, dedicated personnel available 24 hours a day, and coordination with Group companies and fire departments. - FY2024-Q3RestatedAnnual report
「During the cumulative third quarter under review, there were no significant changes in the matters described in this quarterly report regarding the business and accounting conditions that management recognizes could materially affect the financial position, operating results and cash flows of the consolidated companies, or in the “Business and Other Risks” described in the securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding the principal risks, including customer harm and reputational damage caused by gas accidents. - FY2024-Q2RestatedAnnual report
「During the cumulative second quarter under review, there were no significant changes in the matters described in this quarterly report regarding the business and accounting conditions that management recognizes could materially affect the financial position, operating results and cash flows of the consolidated companies, or in the “Business and Other Risks” described in the securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding the principal risks, including customer harm and reputational damage caused by gas accidents. - FY2023-Q1RestatedAnnual report
「During the three-month period ended 30 June, there were no new risks that management recognizes as having the potential to materially affect the financial position, operating results or cash flows of the consolidated companies, and no material changes to the business risks described in the annual securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding the principal risks, including customer harm and reputational damage caused by gas accidents. - FY2022-Q3RestatedAnnual report
「During the cumulative third quarter under review, there were no significant changes in the matters described in this quarterly report regarding the business and accounting conditions that management recognizes could materially affect the financial position, operating results and cash flows of the consolidated companies, or in the “Business and Other Risks” described in the securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding the principal risks, including customer harm and reputational damage caused by gas accidents. - FY2022-Q2RestatedAnnual report
「During the cumulative second quarter under review, there were no significant changes in the matters described in this quarterly report regarding the business and accounting conditions that management recognizes could materially affect the financial position, operating results and cash flows of the consolidated companies, or in the “Business and Other Risks” described in the securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding customer harm and reputational damage caused by gas accidents. - FY2021-Q2RestatedAnnual report
「During the cumulative second quarter under review, there were no significant changes in the matters described in this quarterly report regarding the business and accounting conditions that management recognizes could materially affect the financial position, operating results and cash flows of the consolidated companies, or in the “Business and Other Risks” described in the securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding customer harm and reputational damage caused by gas accidents. - FY2020MitigatedAnnual report
「The Group is working to strengthen its response to gas accidents by consolidating the company-wide safety command function at the Supply Disaster Prevention Center, with dedicated personnel available 24 hours a day, establishing a safety response system covering Group companies, and coordinating with fire departments and other organizations.」
The measures disclosed were consolidation of functions at the Supply Disaster Prevention Center, 24-hour response and coordination with Group companies and fire departments. - FY2020-Q3RestatedAnnual report
「During the cumulative third quarter, there were no material changes in the financial position, operating results or cash flows, including any unusual fluctuations, or in the risks related to the business described in the annual securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding customer harm and reputational damage caused by gas accidents. - FY2020-Q2RestatedAnnual report
「During the cumulative second quarter, there were no material changes in the financial position, operating results or cash flows, including any unusual fluctuations, or in the risks related to the business described in the annual securities report for the previous fiscal year.」
It was stated that there had been no material changes regarding customer harm and reputational damage caused by gas accidents. - FY2020-Q1RestatedAnnual report
「During the cumulative first quarter, there were no material changes in the financial position, operating results or cash flows, including any unusual fluctuations, or in the risks related to the business described in the annual securities report for the previous fiscal year.」
It was stated that there had been no material changes from the previous fiscal year regarding customer harm and reputational damage caused by gas accidents. - FY2019RestatedAnnual report
「If a gas accident causes harm to customers, in addition to the direct costs required for the response, the resulting decline in public confidence and other effects may affect business results.」
The risks of customer harm, response costs and reputational damage caused by gas accidents continue to be disclosed. - FY2019-Q3RestatedAnnual report
「During the cumulative third quarter, there were no material changes in the financial position, operating results or cash flows, including any unusual fluctuations, or in the risks related to the business described in the annual securities report for the previous fiscal year.」
It was expressly stated that there had been no material changes since the previous fiscal year regarding customer harm and loss of confidence caused by gas accidents. - FY2019-Q2RestatedAnnual report
「During the cumulative second quarter, there were no material changes in the financial position, operating results or cash flows, including any unusual fluctuations, or in the risks related to the business described in the annual securities report for the previous fiscal year.」
It was expressly stated that there had been no material changes since the previous fiscal year regarding customer harm and loss of confidence caused by gas accidents. - FY2019-Q1RestatedAnnual report
「During the cumulative first quarter, there were no material changes in the financial position, operating results or cash flows, including any unusual fluctuations, or in the risks related to the business described in the annual securities report for the previous fiscal year.」
It was expressly stated that there had been no material changes since the previous fiscal year regarding customer harm and loss of confidence caused by gas accidents. - FY2018First statedAnnual report
「If a gas accident causes harm to customers, in addition to the direct costs required for the response, the resulting decline in public confidence and other effects may affect business results.」
Customer harm, response costs and loss of public confidence caused by gas accidents were identified as risks.