Loss of revenue opportunities and reputational damage caused by distribution system failures
First written in FY2017. 2 of 4 entries say "Mitigated", first in FY2019. Latest entry: FY2026.
The whole theme swung hardest in 2026: 18 of 84 companies on the "Worse" side.
- FY2026AdvancedAnnual report
「In terms of cybersecurity, we are promoting collaboration with security specialist organisations, employee training, and the introduction of detection systems.」
In addition to the existing multiple inspections, monitoring and operations, and quality control, it specifies collaboration with specialist organisations, employee training, and the introduction of detection systems as measures against cyberattacks, including ransomware. - FY2021MitigatedAnnual report
「We are conducting system development cautiously, including by establishing multiple inspection steps before release, and have secured an appropriate monitoring and operational framework even after completion. At the same time, we have established a quality control framework to enable objective system reviews.」
For the risk of a distribution system failure, it specifies multiple inspections, post-completion monitoring and operations, and a quality control framework for objective reviews. - FY2019MitigatedAnnual report
「Our group is developing systems to prevent such incidents from occurring.」
While identifying the risk of a distribution system failure, it explicitly states that system development to prevent such incidents is a mitigation measure. - FY2017First statedAnnual report
「If a failure occurs in the group's distribution system, such as a system outage or an inability to distribute maps properly, the group would not only lose revenue opportunities until the system was restored, but could also lose the confidence of business partners and others in its systems. If business partners or others incurred losses, the group could be required to pay damages.」
The company describes the potential loss of revenue opportunities, decline in credibility and liability for damages resulting from system outages or an inability to distribute maps.