Strengthening the Sales Platform and Improving Store Operating Efficiency
First written in FY2016. 26 of 35 entries say "Restated". Latest entry: FY2026.
1 other company's latest entry also says "Reframed".
- FY2026ReframedAnnual report
「With respect to the mobile-related business, we will move from the previous sales-first structure to one focused on earnings power and pursue further improvements.」
The wording has been revised to indicate a shift in the sales platform and store operations policy from prioritizing sales scale to prioritizing profitability. - FY2026ReframedAnnual report
「To expand a profitable store network, we will carefully assess market trends and consider sales forecasts, investment returns and other factors before deciding on new stores and relocations or refurbishments to attractive, high-traffic locations.」
The store-network expansion policy has been refined from simply opening and refurbishing stores to selective expansion focused on profitability, location, sales forecasts and investment returns. - FY2025AdvancedAnnual report
「The Company conducted proactive sales promotion activities and focused on acquiring new customers, including through MNP.」
The full-year results state that the company conducted proactive sales-promotion activities and acquired new customers, including through MNP. - FY2025-H1AdvancedAnnual report
「In this environment, the Company conducted proactive sales promotion activities and focused on acquiring new customers, including through MNP.」
The disclosure describes specific sales initiatives, namely proactive sales-promotion activities and new-customer acquisition, including through MNP. - FY2024RestatedAnnual report
「To improve the profitability of existing stores, we will provide services that draw on our strengths in proposing products that meet strong customer needs and in face-to-face customer service. To improve productivity at stores, we will work to strengthen our ongoing relationships with customers by improving store operations, reducing customer waiting times and holding original events.」
The Group continues to improve its sales platform and store operations through proposals for products with strong customer demand, face-to-face customer service, improvements to store operations, shorter waiting times and original events. - FY2024-Q3RestatedAnnual report
「At the carrier shops operated by the Group, we have focused on providing a range of services, including paid data transfers such as contact lists and security products. We also expanded customer touchpoints and created opportunities to sell products and provide services by holding events outside the stores and at the stores.」
The Group continues initiatives to expand sales opportunities and customer touchpoints through data transfers, security products, sales outside the stores and in-store events. - FY2024-Q2RestatedAnnual report
「Against this backdrop, at the carrier shops operated by the Group, we have focused on providing a range of services, including paid data transfers such as contact lists and security products. We also expanded customer touchpoints and created opportunities to sell products and provide services by holding events outside the stores and at the stores.」
The Group continues initiatives to expand sales opportunities and customer touchpoints through data transfers, security products, sales outside the stores and in-store events. - FY2024-Q1RestatedAnnual report
「Against this backdrop, the Group has worked to improve customer satisfaction by rigorously implementing measures to prevent the spread of COVID-19, proposing commercial 5G services (the fifth-generation mobile communications system), proposing smartphone-based payment services and new pricing plans, and providing other support.」
The Group continues sales and store-management initiatives based on proposals for 5G services, smartphone payments and new pricing plans. - FY2023AdvancedAnnual report
「At the carrier shops operated by the Group, we have focused on providing a range of services, including support for My Number Card applications, paid data transfers such as contact lists, and security products. We also expanded customer touchpoints and created opportunities to sell products and provide services by holding events outside the stores and at the stores.」
The disclosure describes specific sales and service initiatives, including support for My Number Card applications, data transfers, security products, sales outside the stores and events, in addition to strengthening the existing sales platform and improving store operating efficiency. - FY2023-Q3RestatedAnnual report
「Against this backdrop, the Group has worked to improve customer satisfaction by rigorously implementing measures to prevent the spread of COVID-19, proposing commercial 5G services (the fifth-generation mobile communications system), guiding customers on smartphone-based payment services, proposing new pricing plans, and providing other support.」
The Group continues sales and store-management initiatives that include proposing 5G services, payment services and new pricing plans while implementing infection-prevention measures. - FY2023-Q2RestatedAnnual report
「Against this backdrop, the Group has worked to improve customer satisfaction by rigorously implementing measures to prevent the spread of COVID-19, proposing commercial 5G services (the fifth-generation mobile communications system), proposing smartphone-based payment services and new pricing plans, and providing other support.」
The Group continues sales and store-management initiatives that include proposing 5G services, smartphone payments and new pricing plans while implementing infection-prevention measures. - FY2023-Q1RestatedAnnual report
「Against this backdrop, the Group has worked to improve customer satisfaction by rigorously implementing measures to prevent the spread of COVID-19, proposing commercial 5G services (the fifth-generation mobile communications system), proposing smartphone-based payment services and new pricing plans, and providing other support.」
The Group continues sales and store-management initiatives that include proposing 5G services, smartphone payments and new pricing plans while implementing infection-prevention measures. - FY2022-Q1RestatedAnnual report
「Against this backdrop, the Group has worked to improve customer satisfaction by rigorously implementing measures to prevent the spread of COVID-19, proposing commercial 5G services (the fifth-generation mobile communications system), proposing smartphone-based payment services and new pricing plans, and providing other support.」
The Group continues sales and store-management initiatives that include proposing 5G services, smartphone payments and new pricing plans while implementing infection-prevention measures. - FY2021-Q3RestatedAnnual report
「Against this backdrop, the Group has worked to improve customer satisfaction by rigorously implementing measures to prevent the spread of COVID-19, proposing commercial 5G services (the fifth-generation mobile communications system), guiding customers on smartphone-based payment services, proposing new pricing plans, and providing other support.」
The Group continues sales and store-management initiatives that include proposing 5G services, smartphone payments and new pricing plans while implementing infection-prevention measures. - FY2021-Q2RestatedAnnual report
「Against this backdrop, the Group has worked to improve customer satisfaction by rigorously implementing measures to prevent the spread of COVID-19, proposing commercial 5G services (the fifth-generation mobile communications system), guiding customers on smartphone-based payment services, and providing other support.」
The Group continues sales initiatives that include proposing commercial 5G services and guiding customers on smartphone payments while implementing infection-prevention measures. - FY2021-Q1RestatedAnnual report
「The Group renovated SoftBank shops into dual-brand shops and relocated au shops. It also focused on external sales and events at stores, working to increase customer traffic through sales activities near its stores.」
Customer-traffic initiatives through renovating and relocating carrier shops, external sales, in-store events and sales activities near stores continue. - FY2020AdvancedAnnual report
「The Group renovated SoftBank shops into dual-brand shops and relocated au shops. It also focused on external sales and events at stores, working to increase customer traffic through sales activities near its stores.」
It describes specific sales and customer-traffic initiatives, including renovating and relocating carrier shops, external sales, in-store events and sales activities in nearby areas. - FY2020-Q3RestatedAnnual report
「Amid these conditions, the Group has focused on external sales and events at stores, while working to strengthen customer traffic through sales activities near its stores and improve customer satisfaction.」
Strengthening customer traffic and improving customer satisfaction through external sales, store events and sales activities near stores continue. - FY2020-Q2RestatedAnnual report
「Amid these conditions, the Group has focused on external sales and events at stores, while working to strengthen customer traffic through sales activities near its stores and improve customer satisfaction.」
Strengthening customer traffic and improving customer satisfaction through external sales, store events and sales activities near stores continue. - FY2020-Q1RestatedAnnual report
「Amid these conditions, the Group has focused on external sales and events at stores, while working to strengthen customer traffic through sales activities near its stores and improve customer satisfaction.」
Strengthening customer traffic and improving customer satisfaction through external sales, store events and sales activities near stores continue. - FY2019RestatedAnnual report
「We have worked to strengthen the sales platform and improve store operating efficiency in the mobile communications-related business, build an optimal business that is not affected by real estate market conditions, and strengthen the revenue base of the resort business.」
Operational improvements in existing businesses, including establishing the sales platform and improving store operating efficiency, continue. - FY2019-Q3RestatedAnnual report
「Against this backdrop, the Group has worked to strengthen customer traffic through sales activities near its stores and improve customer satisfaction.」
Strengthening customer traffic through sales activities near stores and improving customer satisfaction continue. - FY2019-Q2RestatedAnnual report
「Against this backdrop, the Group has worked to strengthen customer traffic through sales activities near its stores and improve customer satisfaction.」
The Group continues to strengthen customer traffic through sales activities near its stores and improve store operations. - FY2019-Q1RestatedAnnual report
「Against this backdrop, the Group has worked to strengthen customer traffic through sales activities near its stores and improve customer satisfaction.」
The Group continues to strengthen customer traffic through sales activities near its stores and improve store operations. - FY2018RestatedAnnual report
「Establishing the sales platform and improving store operating efficiency in the mobile communications-related business」
Establishing the sales platform and improving store operating efficiency are reiterated as ongoing initiatives in the mobile communications business. - FY2018-Q2RestatedAnnual report
「Against this backdrop, the Group has worked to strengthen customer traffic through sales activities near its stores and improve customer satisfaction.」
The Group continues to strengthen customer traffic through sales activities near its stores and improve store operations. - FY2018-Q1RestatedAnnual report
「Against this backdrop, the Group has worked to strengthen customer traffic through sales activities near its stores and improve customer satisfaction.」
The Group continues to strengthen customer traffic through sales activities near its stores and improve store operations. - FY2017RestatedAnnual report
「We have worked to strengthen the sales platform and improve store operating efficiency in the mobile communications-related business, build an optimal business that is not affected by real estate market conditions, and strengthen the revenue base of the resort business.」
The Group continues to improve operations in its existing mobile communications business, including strengthening the sales platform, improving store efficiency and enhancing its ability to propose products and services. - FY2017-Q3RestatedAnnual report
「Against this backdrop, the Group has worked to strengthen customer traffic through sales activities near its stores and improve customer satisfaction.」
The Group continues to strengthen customer traffic through sales activities in the areas surrounding its stores. - FY2017-Q2AdvancedAnnual report
「Against this backdrop, the Group has strengthened customer traffic by conducting sales activities in the areas surrounding its stores.」
In addition to strengthening the sales platform and improving store operations, the Group has implemented specific customer-acquisition measures through sales activities near its stores. - FY2017-Q1RestatedAnnual report
「We have also worked to strengthen the sales platform and improve store operating efficiency in the mobile communications-related business,」
Strengthening the sales platform and improving store operating efficiency continue to be identified as business initiatives. - FY2016First statedAnnual report
「Strengthening the sales platform and improving store operating efficiency in the mobile telecommunications-related business」
Identifies strengthening the sales platform and store operations as measures to address a mature market.