Improving Services Through Customer Surveys
First written in FY2016. 3 of 4 entries say "Restated". Latest entry: FY2019.
1 other company's latest entry also says "Restated".
- FY2019RestatedAnnual report
「To further improve our services, we continuously conduct customer surveys at our SoftBank shops, au shops and golf courses. The President's Office receives the surveys as customer feedback, which we use to improve and expand our services. We will continue to provide services from the customer's perspective.」
The company continues to consolidate customer surveys from its shops and golf courses through the President's Office and use them to improve services. - FY2018RestatedAnnual report
「To further improve our services, we continuously conduct customer surveys at our SoftBank shops, au shops and golf courses. The President's Office receives the surveys as customer feedback, which we use to improve and expand our services. We will continue to provide services from the customer's perspective.」
The company continues to consolidate customer surveys from its shops and golf courses through the President's Office and use them to improve services. - FY2017RestatedAnnual report
「We continuously conduct customer surveys at our SoftBank shops, au shops, Freetel shops and golf courses. The President's Office receives the surveys as customer feedback, which we use to improve and expand our services.」
The company reconfirms its system of continuously conducting customer surveys at its shops and golf courses, consolidating the feedback through the President's Office and using it to improve services. - FY2016First statedAnnual report
「We continuously conduct customer surveys at our SoftBank shops, au shops and golf courses. The President's Office receives the surveys as customer feedback, which we use to improve and expand our services.」
A system for receiving customer feedback from shops and golf courses through the President's Office and using it to improve services.