Expansion of the Enterprise Business Through the Incorporation of KDDI Evolva into the Business Segment
First written in FY2018-Q1. 4 of 5 entries say "Advanced", first in FY2023-Q3. Latest entry: FY2025-H1.
4 other companies' latest entry also says "Advanced".
- FY2025-H1AdvancedAnnual report
「We developed a "contact-center-specific LLM application" with アルティウスリンク株式会社 (hereinafter, "アルティウスリンク") and 株式会社ELYZA to improve operational efficiency and data analysis. In September this year, it was launched as a standard feature of "Altius ONE for Support," a contact-center service provided by アルティウスリンク.」
We advanced アルティウスリンク's digital BPO business through the development of an LLM application with ELYZA and its standard inclusion in contact-center services. - FY2024-Q2AdvancedAnnual report
「株式会社KDDIエボルバ, which operated a contact-center-focused BPO business as a member of our group, and りらいあコミュニケーションズ株式会社, an equity-method affiliate of 三井物産株式会社, completed their management integration in September this year, and アルティウスリンク株式会社 (hereinafter, "アルティウスリンク") was established.」
The management integration of KDDIエボルバ and りらいあコミュニケーションズ was completed in September 2023, establishing アルティウスリンク. It moved into the phase of expanding digital BPO services in Japan and overseas as an integrated company owned 51% by KDDI and 49% by 三井物産. - FY2023AdvancedAnnual report
「Through this management integration, we aim to combine the DX promotion services and business design and operations capabilities in the digital-channel field held by KDDIエボルバ and りらいあ, together with the corporate-customer touchpoints, IT expertise and overseas business knowledge of our group and the 三井物産グループ, to help solve customers' underlying challenges and expand digital BPO (Note 5) services in Japan and overseas.」
We signed basic agreements and other documents concerning the management integration of KDDIエボルバ and りらいあ, giving concrete form to the expansion of digital BPO services in Japan and overseas through an integrated company owned 51% by KDDI and 49% by 三井物産. - FY2023-Q3AdvancedAnnual report
「On 13 January 2023, we entered into a basic transaction agreement concerning the management integration, on an equal-footing basis, of our wholly owned subsidiary 株式会社KDDIエボルバ and りらいあコミュニケーションズ株式会社, an equity-method affiliate of 三井物産株式会社, as well as a shareholders' agreement concerning the operation of the integrated company following the management integration, with 三井物産株式会社.」
We advanced the expansion of KDDIエボルバ's business for corporate customers into a management integration with りらいあコミュニケーションズ. Following the planned integration in July 2023, the ownership ratio of the integrated company will be KDDI 51% and 三井物産 49%, with the aim of expanding digital BPO services in Japan and overseas. - FY2018-Q1First statedAnnual report
「From the first quarter of the current fiscal year, we changed the reporting segment for the business operated by our consolidated subsidiary KDDIエボルバグループ from "Other" to "Business." This change reflects efforts to expand the BPO (business process outsourcing) and staffing businesses, KDDIエボルバグループ's core businesses, by targeting corporate customers. By leveraging our group's customer base and generating reciprocal customer referrals, we aim to further expand and strengthen the competitiveness of our business solutions for corporate customers.」
We moved KDDIエボルバ's BPO and staffing businesses into the Business segment and indicated a policy of expanding business solutions for corporate customers by leveraging the customer base and generating reciprocal customer referrals.