Transformation into a True Business Partner for Corporate Customers
First written in FY2017-Q1. 8 of 20 entries say "Cited as achieved", first in FY2018-Q2. Latest entry: FY2026-H1.
The whole theme swung hardest in 2025: 3 of 13 companies on the "Worse" side.
5 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「We will continue working to expand our business, aiming to contribute further to the development and expansion of our customers’ businesses and to be selected by them as a true business partner.」
The company continues its policy of contributing to the development of corporate customers’ businesses and of being selected as a true business partner. - FY2024-Q3AdvancedAnnual report
「In November last year, we entered into a business alliance with Dr.JOY Co., Ltd. and KDDI Matomete Office Corporation to promote digital transformation in the healthcare industry.」
The company expanded its transformation into a true business partner for corporate customers to support digital transformation in the healthcare industry by combining smartphone, network and security infrastructure for medical institutions with Dr.JOY’s services for medical institutions. - FY2024-Q2RestatedAnnual report
「We will work to expand our business, aiming to contribute further to the development and expansion of our customers’ businesses and to be selected by them as a true business partner.」
The company continues its policy of contributing to solving corporate customers’ challenges and developing their businesses and of being selected as a true business partner. - FY2024-Q1RestatedAnnual report
「We will work to expand our business, aiming to contribute further to the development and expansion of our corporate customers’ businesses and to be selected by them as a true business partner.」
The company continues its policy of contributing to solving corporate customers’ challenges and expanding their businesses and of being selected as a true business partner. - FY2023-Q2Cited as achievedAnnual report
「In September this year, we ranked first in overall customer satisfaction for the 10th consecutive year in the J.D. Power 2022 Japan Business IP Phone and Direct Access Phone Service Customer Satisfaction Study(SM).」
The company cited its track record of ranking first in overall customer satisfaction for the 10th consecutive year in business IP phone and direct access phone services. - FY2022-Q3Cited as achievedAnnual report
「In the J.D. Power 2021 Japan Business Network Service Customer Satisfaction Study(SM), Large Enterprise Market Segment (Note 1), we ranked first in overall customer satisfaction for the third consecutive year.」
The company cited its track record of ranking first in overall customer satisfaction for the third consecutive year in business network services. - FY2022-Q2Cited as achievedAnnual report
「In the J.D. Power 2021 Japan Business Mobile Phone Service Customer Satisfaction Study(SM), we ranked first in overall customer satisfaction in the Large and Midsize Enterprise Market Segment for the sixth consecutive year and in the Small and Medium Enterprise Market Segment for the second consecutive year. We also ranked first for the ninth consecutive year in the 2021 Japan Business IP Phone and Direct Access Phone Service Customer Satisfaction Study(SM).」
The company cited its track record of ranking first in overall customer satisfaction for six consecutive years in the Large and Midsize Enterprise Segment, two consecutive years in the Small and Medium Enterprise Segment, and nine consecutive years in IP phone and direct access phone services. - FY2022-Q1AdvancedAnnual report
「Making maximum use of the assets of various Group companies, including KDDI DIGITAL GATE, a hub for developing new businesses, and DXGoGo Co., Ltd., established in May this year, we will pursue the creation of new experiential value and businesses and aim to become a digital integrator for an era in which connectivity is embedded in all kinds of “things.”」
The company gave concrete form to its transformation into a true business partner for corporate customers through the creation of new businesses and co-creation of digital transformation initiatives using the assets of KDDI DIGITAL GATE, DXGoGo and Group companies. - FY2021-Q3Cited as achievedAnnual report
「In November last year, we ranked first in overall customer satisfaction for the second consecutive year in the Large Enterprise Market Segment of the J.D. Power 2020 Japan Business Network Service Customer Satisfaction Study. In October last year, we also ranked first for the eighth consecutive year in the 2020 Japan Business IP Phone and Direct Access Phone Service Customer Satisfaction Study.」
The company cited its track record of ranking first in overall customer satisfaction for the second consecutive year in business network services and for the eighth consecutive year in IP phone and direct access phone services. - FY2021-Q2Cited as achievedAnnual report
「In the J.D. Power 2020 Japan Business Mobile Phone Service Customer Satisfaction Study, we ranked first in overall customer satisfaction in the Large and Midsize Enterprise Market Segment for the fifth consecutive year and, for the first time, ranked first in the Small and Medium Enterprise Market Segment. We also ranked first for the eighth consecutive year in the Business IP Phone and Direct Access Phone Service Customer Satisfaction Study.」
In connection with the policy of becoming a true business partner for corporate customers, the company cited its fifth consecutive first-place ranking in the Large and Midsize Enterprise Segment, its first first-place ranking in the Small and Medium Enterprise Segment, and its eighth consecutive first-place ranking in IP phone services. - FY2021-Q1RestatedAnnual report
「Going forward, we will continue pursuing business transformation to contribute further to the development and expansion of our corporate customers’ businesses and to be selected by them as a true business partner.」
The company continues its policy of contributing to the development of corporate customers’ businesses and being selected as a true business partner. - FY2020-Q3Cited as achievedAnnual report
「In October last year, we received the highest overall customer satisfaction ranking in the J.D. Power 2019 Japan Business Network Service Customer Satisfaction Study. In the 2019 studies, this was the third first-place ranking, following the business mobile phone service and business IP phone and direct access phone service customer satisfaction studies.」
In connection with the policy of being selected by corporate customers as a true business partner, the company cited its track record of ranking first in overall customer satisfaction for business network services. - FY2020-Q2Cited as achievedAnnual report
「In August this year, we received the highest overall customer satisfaction ranking for the fourth consecutive year in the J.D. Power 2019 Japan Business Mobile Phone Service Customer Satisfaction Study, Large and Midsize Enterprise Market Segment. In September, we received the highest ranking for the seventh consecutive year in the J.D. Power 2019 Japan Business IP Phone and Direct Access Phone Service Customer Satisfaction Study.」
In connection with the policy of being selected by corporate customers as a true business partner, the company cited its track record of ranking first in overall customer satisfaction for four consecutive years in business mobile phone services and seven consecutive years in IP phone and direct access phone services. - FY2020-Q1AdvancedAnnual report
「In April this year, together with Toshiba Corporation and Toshiba Digital Solutions Corporation, we announced the integration of KDDI’s “IoT World Platform” with Toshiba’s “SPINEX™” to provide one-stop services covering connectivity for IoT devices, data collection, storage, visualization, analysis and utilization.」
The company gave concrete form to its transformation into a true business partner for corporate customers by providing integrated services, in collaboration with the Toshiba Group, covering IoT data collection through analysis and utilization. - FY2019-Q3RestatedAnnual report
「Going forward, we will continue pursuing business transformation to contribute further to the development and expansion of our corporate customers’ businesses and to be selected by them as a true business partner.」
The company continues its policy of contributing to the development of corporate customers’ businesses and being selected as a true business partner. - FY2018AdvancedAnnual report
「On 19 February this year, we established KDDI Digital Security Corporation as a joint venture with LAC Co., Ltd., a leading company in cybersecurity, to provide integrated support covering everything from networks to security.」
To transform into a true business partner for corporate customers, the company expanded its solution scope to include LPWA, digital transformation, and integrated support ranging from networks to security. - FY2018-Q3RestatedAnnual report
「Going forward, we will continue pursuing business transformation to contribute further to the development and expansion of our corporate customers’ businesses and to be selected by them as a true business partner.」
The company continues its policy of contributing to the development of corporate customers’ businesses and being selected as a true business partner. - FY2018-Q2Cited as achievedAnnual report
「On 23 August this year, we received the highest overall customer satisfaction ranking for the second consecutive year in the J.D. Power 2017 Japan Business Mobile Phone Service Customer Satisfaction Study, Large and Midsize Enterprise Market Segment. On 4 September, we received the highest ranking for the fifth consecutive year in the J.D. Power 2017 Japan Business IP Phone and Direct Access Phone Service Customer Satisfaction Study.」
In connection with the policy of being selected by corporate customers as a true business partner, the company cited its track record of ranking first in customer satisfaction for business mobile phone services and other services. - FY2017-Q2AdvancedAnnual report
「In August this year, we began providing “Works Mobile with KDDI,” a “business version of LINE,” as a tool to further invigorate internal communications among corporate customers.」
To transform into a true business partner for corporate customers, the company began providing ICT solutions for internal communications. - FY2017-Q1First statedAnnual report
「During the current fiscal year, we are pursuing business transformation to contribute further to the development and expansion of our corporate customers’ businesses and to be selected by them as a true business partner.」
The company has outlined a transformation strategy for its corporate business, targeting customers from large enterprises to small and medium-sized businesses and combining mobile, network, application and cloud-based services.