Strengthening high-value-added solutions and recurring revenue in the dental distribution business

「Stable revenue from a highly recurring business」

「We are also addressing fluctuations in purchase prices and logistics costs through diversified sourcing and price optimization, while limiting foreign exchange risk and uncertainty in the supply chain. In addition, we have rebuilt our rapid-response after-sales maintenance structure, and higher utilization and customer satisfaction are contributing to cross-selling and repeat business.」

「In the wholesale business, we are further deepening alliances with leading overseas manufacturers and major domestic companies, expanding our high-value-added offerings from dental CT systems, intraoral scanners and digital diagnostics such as AI image analysis, to precision treatment equipment including 3D printers, CAD/CAM systems and treatment lasers, as well as prevention and maintenance equipment. We are simultaneously improving clinics’ diagnostic accuracy and treatment efficiency while reducing the burden on patients. Rather than merely delivering equipment, we package comprehensive solutions that include workflow redesign associated with digital adoption, staff training, long-term contracts covering maintenance and calibration, financing proposals and support for opening new clinics. This has enabled us to clarify investment payback while limiting initial costs, strengthen recurring revenue including consumables and maintenance, enhance the value-added mix of products and improve inventory turnover.」