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Earnings presentation9331Caster Co.Ltd.Information and Communications, Services and Others

Financial Results Presentation for the Third Quarter of the Fiscal Year Ending August 2026

The full-year revenue forecast was reduced by ¥814 million to reflect delays in increasing the number of active client companies and lower ARPU, among other factors. The profit forecasts were left unchanged, while the medium-term management plan was withdrawn due to the transition to a new business model.

Worth reading
57In focus
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Direction
Mixed performance
Direction inferred from the company’s description.
Scale
814
million yen
Wording
Conditional
How definitive the wording is.

Contents of this document

Earnings presentationFY ending August 2026, third quarter11 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales3,359 million yen-2.6%
Operating profit35 million yen
Selling, general and administrative expenses1,263 million yen
Gross Profit Margin
Rate38.7%
Year-on-year change (points)Improved by 2.0 percentage points (from 36.7% to 38.7%)
Operating profit margin
Rate1.0%
Year-on-year change (points)Improved by 11.5 percentage points (from negative 10.5% to 1.0%)
Results for the three months of the current quarter
Net Sales
1,109 million yen
Year on year against the same period last year-4.1%
Operating profit
10 million yen
Gross profit
425 million yen
Selling, general and administrative expenses
414 million yen
Full-year earnings forecast
Net Sales
4,416 million yen
Operating profit
10 million yen
Ordinary income
1 million yen
Profit attributable to owners of the parent
-26 million yen
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。76.1% (consolidated revenue)
What the company explained in this material
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
  • Decrease in revenue
  • Decrease in cost of sales120 million yen
  • Decrease in SG&A expenses365 million yen
New initiatives
  • Transition from the online assistant CASTER BIZ series to the AI assistant CASTER NEO series
  • Launch of CASTER NEO Accounting
  • Launch of CASTER NEO EC support
  • Launch of CASTER NEO Assistant
  • Transition to a hybrid BPaaS model combining AI and human services
  • Strengthening collaboration with sales agents, referral partners and alliance partners
  • Development of the AI reskilling training business
Key KPIsA metric the company considers important as a management benchmark.
  • Number of active client companies964 companies
    Year on year against the same period last yearDown from 975 companies at the end of the same quarter of the previous fiscal year
  • ARPU (average revenue per customer)¥28.9 10,000
    Year on year against the same period last yearDown from ¥290,000 in the same quarter of the previous fiscal year
  • Theoretical productivity through AI assistants1.7 times
Unit price and quantity metricsThese figures show sales broken down by price and volume.
  • Number of active client companies964 companies
  • ARPU (average revenue per customer)¥28.9 10,000
Segment results
  • BPaaS business
    Net Sales2,566 million yen (YoY -1.2%)
    Operating profit630 million yen (YoY +38.4%)
  • HR Business
    Net Sales523 million yen (YoY -9.6%)
    Operating profit59 million yen (YoY -26.9%)
  • AI Tech business
    Net Sales269 million yen (YoY -0.8%)
    Operating profit37 million yen
Medium-term management plan targets
Previous planThe medium-term management plan, whose final fiscal year was the fiscal year ending August 2028, was withdrawn
2030 targetAI-related businesses to account for at least 50% of company-wide revenue
Financial targets
Equity ratio
Actual (at the end of the third quarter of the fiscal year ending August 2026)34.1 %
Risk amount incorporated into the outlookThe amount representing the range of variation the company expects in its forecast.
94 million yen
DetailsPotential receipt of subsidies associated with AI reskilling training for all employees. Not included in the earnings forecasts because the timing of the grant decision and receipt has not been determined.
Market Size / Share
Market size and share: not disclosed. For reference, the materials include a forecast that the working-age population will decline by approximately 940,000 people by 2040.
Number of stores and locations
Number at period-end4 Location
Number of employees
Number of Employees777 people
Reference dateEnd of May 2026
Contents of this document
ItemDetails
Document typeEarnings presentation
Fiscal Period CoveredFY ending August 2026, third quarter
Net Sales3,359 million yen (YoY -2.6%)
Operating profit35 million yen
Gross Profit MarginRate 38.7% / Year-on-year change (points) Improved by 2.0 percentage points (from 36.7% to 38.7%)
Operating profit marginRate 1.0% / Year-on-year change (points) Improved by 11.5 percentage points (from negative 10.5% to 1.0%)
Selling, general and administrative expenses1,263 million yen
Results for the three months of the current quarterNet Sales 1,109 million yen / Operating profit 10 million yen / Gross profit 425 million yen / Selling, general and administrative expenses 414 million yen
Full-year earnings forecastNet Sales 4,416 million yen / Operating profit 10 million yen / Ordinary income 1 million yen / Profit attributable to owners of the parent -26 million yen
Progress against full-year forecast76.1% (consolidated revenue)
Segment resultsSegment BPaaS business / Net Sales 2,566 million yen (YoY -1.2%) / Operating profit 630 million yen (YoY +38.4%), Segment HR Business / Net Sales 523 million yen (YoY -9.6%) / Operating profit 59 million yen (YoY -26.9%), Segment AI Tech business / Net Sales 269 million yen (YoY -0.8%) / Operating profit 37 million yen
Breakdown of Factors Affecting the ChangeFactors Decrease in revenue / Amount Not disclosed, Factors Decrease in cost of sales / Amount 120 million yen, Factors Decrease in SG&A expenses / Amount 365 million yen
Key KPIsIndicator name Number of active client companies / Value 964 companies / Year on year against the same period last year Down from 975 companies at the end of the same quarter of the previous fiscal year, Indicator name ARPU (average revenue per customer) / Value ¥28.9 10,000 / Year on year against the same period last year Down from ¥290,000 in the same quarter of the previous fiscal year, Indicator name Theoretical productivity through AI assistants / Value 1.7 times / Year on year against the same period last year Not disclosed
Unit price and quantity metricsIndicator name Number of active client companies / Value 964 companies, Indicator name ARPU (average revenue per customer) / Value ¥28.9 10,000
Number of stores and locationsNumber at period-end 4 Location / Number of store openings and closures during the period Not disclosed
Number of employeesNumber of Employees 777 people / Reference date End of May 2026 / Changes during the period and hiring plan Not disclosed
Risk amount incorporated into the outlookAmount 94 million yen / Details Potential receipt of subsidies associated with AI reskilling training for all employees. Not included in the earnings forecasts because the timing of the grant decision and receipt has not been determined.
Medium-term management plan targetsPrevious plan The medium-term management plan, whose final fiscal year was the fiscal year ending August 2028, was withdrawn / New targets Not disclosed / 2030 target AI-related businesses to account for at least 50% of company-wide revenue
Financial targetsEquity ratio Value 34.1 % / Category Actual (at the end of the third quarter of the fiscal year ending August 2026)
Market Size / ShareMarket size and share: not disclosed. For reference, the materials include a forecast that the working-age population will decline by approximately 940,000 people by 2040.
New initiativesTransition from the online assistant CASTER BIZ series to the AI assistant CASTER NEO series, Launch of CASTER NEO Accounting, Launch of CASTER NEO EC support, Launch of CASTER NEO Assistant, Transition to a hybrid BPaaS model combining AI and human services, Strengthening collaboration with sales agents, referral partners and alliance partners, Development of the AI reskilling training business
Items this document does not state (10)
Ordinary incomeNet incomeSelf-assessment against the planAssumptions Underlying the Business OutlookAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogKey points of the Q&A

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

The increase in the number of active client companies in the BPaaS business was delayed, ARPU declined, and full-scale revenue generation from AI training in the AI Tech business was pushed back to the following fiscal year and beyond. In addition, the transition to the CASTER NEO business model resulted in significantly different assumptions and growth processes from those underlying the previous medium-term management plan, making it difficult to maintain consistency.

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Financial Results Presentation for the Third Quarter of the Fiscal Year Ending August 2026 | Caster Co.Ltd. (9331) timely disclosure | Komori