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Other Disclosures9331Caster Co.Ltd.Information and Communications, Services and Others

キャスター to relaunch its online assistant as an AI assistant, with “CASTER NEO Assistant” launching on 1 July.

The existing online assistant “CASTER BIZ” series will be progressively revamped as the AI assistant “CASTER NEO” series, with the new “CASTER NEO Assistant” service to be launched on 1 July 2026. AI will handle tasks such as receiving requests via Slack, while people will manage the work and conduct pre-delivery checks.

Worth reading
56In focus
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Direction
Improvement
Direction inferred from the company’s description.
Scale
—
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Wording
Definitive
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Announced details

CASTER NEO AssistantCASTER NEO AccountingCASTER NEO EC support
Applicable field (uses covered by this announcement)
Secretarial and administrative servicesAccountingRecruitmentHuman Resources and Labor RelationsMarketingCreative servicesForeign-language supportOffline operationsTelephone operationsBack-office operations
Launch dateScheduled to launch on 1 July 2026
What the company reported numerically
Quantitative Effects

Requests accepted 24 hours a day, 365 days a year

Usage history

Support provided to more than 6,300 accounts cumulatively

Offering price

Basic plan (six-month contract: 30 hours/month, ¥145,200 per month, tax included; annual contract: 30 hours/month, ¥132,000 per month, tax included), Trial plan (one-month contract: 30 hours/month, ¥145,200 per month, tax included); no initial fee

Impact on Business Performance

The impact on our consolidated results will be immaterial

The company does not address Contract Value.

Announced details
ItemDetails
Names of Products / Services CoveredCASTER NEO Assistant, CASTER NEO Accounting, CASTER NEO EC support
Offering priceBasic plan (six-month contract: 30 hours/month, ¥145,200 per month, tax included; annual contract: 30 hours/month, ¥132,000 per month, tax included), Trial plan (one-month contract: 30 hours/month, ¥145,200 per month, tax included); no initial fee
Launch dateScheduled to launch on 1 July 2026
Applicable areaSecretarial and administrative services, Accounting, Recruitment, Human Resources and Labor Relations, Marketing, Creative services, Foreign-language support, Offline operations, Telephone operations, Back-office operations
Quantitative EffectsRequests accepted 24 hours a day, 365 days a year
Usage historySupport provided to more than 6,300 accounts cumulatively
Impact on Business PerformanceThe impact on our consolidated results will be immaterial
Items this document does not state (11)
CounterpartyCounterparty overviewRelationship with the CompanyContract ValueContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

As the decline in the working-age population and hiring difficulties continue, it is becoming increasingly difficult to maintain back-office operations using only people’s time and labor. In addition, simply introducing AI tools does not readily lead to practical adoption, as specialized expertise and an operational framework are required for workflow design, operation and quality checks.

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Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
キャスター to relaunch its online assistant as an AI assistant, with “CASTER NEO Assistant” launching on 1 July. | Caster Co.Ltd. (9331) timely disclosure | Komori