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Other Disclosures9331Caster Co.Ltd.Information and Communications, Services and Others

Redesigning reliance on people in e-commerce operations: キャスター launches “NEO EC support.”

キャスター launched its “NEO EC support” e-commerce operations service on 1 June 2026. The service uses AI and human staff to support tasks including product registration, inventory management, photography and measurement, and customer support.

Worth reading
54Recurring
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Direction
Improvement
Direction inferred from the company’s description.
Scale
—
Displayed only when the document provides numerical figures.
Wording
Conditional
How definitive the wording is.

Announced details

NEO EC supportNEO assistantNEO Accounting
Applicable field (uses covered by this announcement)

E-commerce operations, product registration, description generation, inventory management, page updates, customer support, and other product data creation tasks such as photography, measurement and copywriting

Launch date1 June 2026 (actual)
What the company reported numerically
Quantitative Effects

Product registration work can be reduced from the previous 30–60 minutes to approximately 5–10 minutes

Offering price

BASIC plan: ¥132,000 per month (¥145,200 including tax), 30 contracted hours per month, six-month contract term

Impact on Business Performance

The impact on consolidated results will be immaterial.

The company does not address Contract Value.

Announced details
ItemDetails
Names of Products / Services CoveredNEO EC support, NEO assistant, NEO Accounting
Offering priceBASIC plan: ¥132,000 per month (¥145,200 including tax), 30 contracted hours per month, six-month contract term
Launch date1 June 2026 (actual)
Applicable areaE-commerce operations, product registration, description generation, inventory management, page updates, customer support, and other product data creation tasks such as photography, measurement and copywriting
Quantitative EffectsProduct registration work can be reduced from the previous 30–60 minutes to approximately 5–10 minutes
Impact on Business PerformanceThe impact on consolidated results will be immaterial.
Items this document does not state (12)
CounterpartyCounterparty overviewRelationship with the CompanyContract ValueContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleUsage historySource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

Because some e-commerce operations cannot be completed by AI alone and continue to rely on human staff, the service combines AI utilization, on-site support, and operational design and improvement to reduce the operational burden and the risk of dependence on specific individuals.

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Redesigning reliance on people in e-commerce operations: キャスター launches “NEO EC support.” | Caster Co.Ltd. (9331) timely disclosure | Komori