Improving Creative Quality, Customer Satisfaction and Repeat Business
First written in FY2023. 2 of 6 entries say "Restated". Latest entry: 2026-08-20.
2 other companies' latest entry also says "Advanced".
- FY2026-H1RestatedAnnual report
「In recent years, against a backdrop of high customer satisfaction with the Company's services, we have identified new needs in other departments of client companies and worked to deepen and expand business with existing clients through proposals aimed at resolving those issues, while also seeking to increase the number of new clients acquired in order to expand repeat orders going forward.」
The Company continues to target deeper business within existing clients, repeat orders and an increase in the number of new clients acquired, supported by high customer satisfaction. - FY2025RestatedAnnual report
「Through these initiatives, we will pursue higher quality, further increases in customer satisfaction and repeat business rates, and expansion of our service coverage.」
The Company continues to pursue improvements in quality, customer satisfaction and repeat business rates by strengthening its production structure, bringing work in-house and establishing specialist teams. - FY2023First statedAnnual report
「We will pursue higher productivity, quality, profitability and service coverage in order to further improve customer satisfaction and increase repeat business.」
The Company is strengthening its production staffing structure in the web, graphics and video divisions.