Transitioning to a recurring-revenue business by establishing a maintenance framework for heat exchangers

「In particular, our group’s business model, which provides an integrated service from the proposal and design stages through manufacturing, delivery and post-delivery maintenance, elevates customers’ capital investment from a “one-off equipment installation” to a medium- to long-term operating partnership, contributing to recurring orders and the creation of high-value-added revenue opportunities.」

「The company is also seeking to develop a recurring-revenue business through technical services, including repairs and maintenance, for equipment supplied by the company or other companies, such as pumps, mixers, ozone gas generators, ozone water production equipment, and ozone deodorization equipment.」

「In addition to wholesale sales of water-treatment equipment, the company will provide convenience by consistently handling the sale and its strength, equipment maintenance services, thereby retaining customers and expanding its base of recurring customers.」

「The company will establish a system for providing maintenance services after heat exchangers are installed and pursue technological development to strengthen inspection capabilities. It will develop its business with a view to building a recurring-revenue model by retaining customers that have adopted its products.」