Impact of COVID-19 on customers and business performance
First written in FY2021. 6 of 13 entries say "Mitigated", first in FY2023-Q2. Latest entry: FY2025.
The whole theme swung hardest in 2020: 103 of 175 companies on the "Worse" side.
- FY2025DroppedAnnual reportIn FY2025, no disclosure was identified that treated COVID-19 as an independent customer or business performance risk. General emergency risks, including unknown infectious diseases, continued to be addressed separately.
- FY2024MitigatedAnnual report
「The company focused on expanding recurring revenue from C-mo in the restaurant industry, where the impact of COVID-19 had diminished, and C-mo Pro in the travel industry, where it had newly begun full-scale operations.」
As the impact of COVID-19 diminished, the company shifted to operating its business on the basis of recovery in the restaurant industry and full-scale expansion in the travel industry. - FY2024-Q2MitigatedAnnual report
「Japan entered its first New Year and season of welcome and farewell parties since COVID-19 was downgraded to Category 5 under the law. The recovery in people's movements and willingness to spend supported the normalization of socioeconomic activity.」
The disclosure states that, during the first New Year and welcome and farewell party season since the change to Category 5, activity levels and willingness to spend recovered and socioeconomic activity continued to normalize. - FY2024-Q1MitigatedAnnual report
「During the cumulative first-quarter period from 1 October 2023 to 31 December 2023, the local business industry in which the company's clients operate entered its first year-end since COVID-19 was downgraded to Category 5 under the law. Economic activity, led by visits to hometowns and travel, was returning to normal, and the economy was gradually recovering.」
The disclosure states that, during the first year-end since the change to Category 5, economic activity was returning to normal against a backdrop of visits to hometowns and travel, and the economy was gradually recovering. - FY2023MitigatedAnnual report
「Japan entered its first summer holiday season since COVID-19 was downgraded to Category 5 under the Infectious Diseases Control Law. Increased travel, visits to hometowns during the Bon holiday, and the resumption of events such as fireworks displays and festivals brought more people out, resulting in higher customer traffic and average customer spending, and the gradual recovery continued.」
Against a backdrop of the change to Category 5, the end of activity restrictions, and the resumption of events, the disclosure describes the easing of COVID-19-related constraints on local businesses and the recovery in demand and activity levels. - FY2023-Q3MitigatedAnnual report
「Demand began to recover after COVID-19 was downgraded to Category 5 under the Infectious Diseases Control Law in May and the government no longer required activity restrictions.」
The disclosure states that demand began to recover against a backdrop of the change in COVID-19's legal classification and the end of activity restrictions. It also mentions the gradual increase in infections, which raised concerns about a ninth wave. - FY2023-Q2MitigatedAnnual report
「Japan experienced its first year-end and New Year period in 3 years without activity restrictions. Against a backdrop that included the easing of mask-wearing rules and the decision to downgrade the legal classification of COVID-19 from the previous Category 2 to Category 5, equivalent to seasonal influenza, from May 2023, activity levels recovered, particularly in the restaurant industry.」
The disclosure states that activity levels recovered against a backdrop of eased activity restrictions and mask-wearing rules and the planned change in COVID-19's legal classification. - FY2023-Q1RestatedAnnual report
「During the cumulative first-quarter period from 1 October 2022 to 31 December 2022, the local business industry in which the company's clients operate saw a gradual recovery in personal consumption, partly because of the effects of various government policies addressing the spread of COVID-19, including the easing of activity restrictions, although」
The disclosure describes a recovery trend in personal consumption resulting from the easing of activity restrictions, while continuing to indicate uncertainty in the business environment, including infection-related risks. - FY2022MaterialisedAnnual report
「From July 2022, the number of COVID-19 cases rose again during the seventh wave, heightening people's reluctance to go out. As a result, sales growth in the local business industry continued to slow, and the industry remained under pressure.」
The disclosure states that the impact of infection-related risks continued in practice, including reluctance to go out during the seventh wave, slowing sales growth in the local business industry, and fee waivers and discounts for the restaurant industry. - FY2022-Q3RestatedAnnual report
「During the cumulative third-quarter period, the local business industry in which the company's clients operate was not subject to a state of emergency or priority preventive measures to prevent the spread of disease from April 2022 onward, and consumer activity was gradually returning to normal as activity restrictions were eased. However, the number of infected people remained higher than in the previous year, partly because of increased nighttime activity in entertainment districts and the waning over time of immunity acquired through vaccination, and the unpredictable situation continued.」
The disclosure describes the easing of activity restrictions and the normalization of consumer activity, while continuing to indicate that infection numbers remained elevated and that uncertainty remained about a renewed spread of infections. - FY2022-Q2RestatedAnnual report
「During the cumulative second-quarter period, the local business industry in which the company's clients operate continued to face restrained economic activity, as priority preventive measures to prevent the spread of disease were implemented in many regions from January 2022 due to the spread of the Omicron variant of COVID-19, although」
The disclosure describes the spread of the Omicron variant and the restraint on economic activity caused by priority preventive measures to prevent the spread of disease, while also noting the lifting of the measures in March and a partial recovery. - FY2022-Q1RestatedAnnual report
「Although the state of emergency was lifted in Japan on 1 October 2021 and the implementation of priority preventive measures to prevent the spread of disease had also ended, concerns remained about a renewed spread of COVID-19 caused by the emergence of new variants, and there was still no sign of the situation subsiding.」
The disclosure notes that concerns about a renewed spread of infections caused by new variants and the fact that the situation had not yet subsided remained even after the lifting of the state of emergency and other measures. - FY2021First statedAnnual report
「The impact of the spread of COVID-19 still shows no sign of subsiding, and its impact on the domestic economy remains unpredictable.」
The disclosure describes the impact on the restaurant industry, states of emergency, reduced marketing budgets, and fee waivers and discounts, indicating that the risk has had an actual impact.