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Last One Mile (9252) · InitiativeReframedLatest Earnings presentation (2026-07-15): "Restated"

Standardizing and Enhancing the Quality of Inside Sales

First written in FY2021. 7 of 9 entries say "Restated". Latest entry: 2026-07-15.

9entries
5years
1from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2021 – FY2024-Q1ReframedFY20242022: 320222023: 320232024: 220242025: 020252026: 12026
Same theme, other companies
Improving Productivity by Standardizing Sales Processes and Sharing Know-HowA theme 7 companies write about · 0 as a headwind · 7 as a tailwind

2 other companies' latest entry also says "Restated".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
  1. 2026-07-15RestatedEarnings presentation

    「The contact center business uses the company's proprietary contact centers, which operate 24 hours a day, 365 days a year, and provides outsourced customer support services, including reception and inquiry-handling functions, for government agencies, real estate management companies, restaurants and other customers through thorough adoption of IT and operational efficiency initiatives based on proprietary expertise.」

    The company continues to explain the thorough adoption of IT and 24-hour, 365-day operations at its contact centers as means of improving service quality and operational efficiency.
  2. FY2024ReframedAnnual report

    「The Group has also secured orders from participants in the same contact-center market through the thorough adoption of IT and improved operational efficiency based on its proprietary expertise.」

    The focus of the competitive-strength explanation has shifted from standardizing sales quality through training, triple checks and script analysis to comprehensive IT adoption and operational efficiency in contact centers and other operations.
  3. FY2024-Q1RestatedAnnual report

    「The Group focuses on the new-lifestyle market, where consumer activity is strong, and operates primarily through inside sales, or office-based sales activities that enable direct communication with customers using telephones, web conferences, email and other tools.」

    Continues to state that inside sales using telephones, web conferences and email are the core business channel for the new-lifestyle market.
  4. FY2023-Q3RestatedAnnual report

    「The Group currently focuses on the new-lifestyle market, where consumer activity is strong, and operates primarily through inside sales, or office-based sales activities that enable direct communication with customers using telephones, web conferences, email and other tools.」

    Reaffirms business operations centered on inside sales using telephones, web conferences and email for the new-lifestyle market.
  5. FY2023-Q2RestatedAnnual report

    「The Group currently focuses on the new-lifestyle market, where consumer activity is strong, and operates primarily through inside sales, or office-based sales activities that enable direct communication with customers using telephones, web conferences, email and other tools.」

    Reaffirms business operations centered on inside sales using telephones, web conferences and email for the new-lifestyle market.
  6. FY2023-Q1RestatedAnnual report

    「The Group currently focuses on the new-lifestyle market, where consumer activity is strong, and operates primarily through inside sales, or office-based sales activities that enable direct communication with customers using telephones, web conferences, email and other tools.」

    Reaffirms business operations centered on inside sales using telephones, web conferences and email for the new-lifestyle market.
  7. FY2022RestatedAnnual report

    「We have systematized this expertise and use it to educate employees through our proprietary training program. To achieve high quality and low complaint levels, we have also established and operate a management system that includes monitoring through a three-layer checking framework and quantitative analysis of sales scripts using analytics.」

    Continues to describe concrete measures for standardizing inside-sales quality through training, triple checks and analysis.
  8. FY2022-Q3RestatedAnnual report

    「The Group currently focuses on the new-lifestyle market, where consumer activity is strong, and operates primarily through inside sales, or office-based sales activities that enable direct communication with customers using telephones, web conferences, email and other tools.」

    Restates the policy of making inside sales using telephones, web conferences and email the core business channel for the new-lifestyle market.
  9. FY2021First statedAnnual report

    「We have systematized this expertise and use it to educate employees through our proprietary training program. To achieve high quality and low complaint levels, we have also established and operate a management system that includes monitoring through a three-layer checking framework and quantitative analysis of sales scripts using analytics.」

    Describes measures to standardize sales quality through training, triple checks and analytics-based analysis.
Moved together

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When this could move next
Last One Mile's next results are scheduled for 2026-10-15. Read the earnings preview It last moved in the Earnings presentation of 2026-07-15: "Restated".
News
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Standardizing and Enhancing the Quality of Inside Sales | Last One Mile Co.,Ltd. (9252) | Komori