Product Bugs, Defects and System Problems
First written in FY2021. 2 of 3 entries say "Restated". Latest entry: FY2025.
6 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「To provide stable services, we have measures in place for internal systems, including service-system monitoring and backups. However, system failures caused by disasters such as earthquakes and fires, computer viruses, power outages or communications failures could affect the Group's business activities and operating results.」
It continues to recognize the risk of product and system failures and the countermeasures of monitoring and backups. - FY2022RestatedAnnual report
「The Group's services depend on programs, systems, servers and communications networks. To provide stable services, we have measures in place for internal systems, including service-system monitoring and backups. However, system failures caused by disasters such as earthquakes and fires, computer viruses, power outages or communications failures could affect the Group's business activities and operating results.」
In addition to product bugs and defects, it continues to identify system failures caused by disasters, viruses, power outages and communications failures as ongoing risks. - FY2021First statedAnnual report
「Although we provide services only after conducting sufficient verification and testing in advance, serious bugs or defects could occur after service launch. If such bugs or defects caused significant damage to a customer's service, they could affect our operating results and financial position through a decline in revenue, including as a result of contract cancellations.」
It recognizes serious bugs and defects arising after launch as risks for its proprietary product platform, which uses overseas products.