Eliminating facility-unit-price targets and emphasizing compliance in personnel evaluations
First written in FY2026-H1. 1 of 3 entries say "Restated". Latest entry: FY2026.
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- FY2026AdvancedAnnual report
「We have begun operating a new personnel evaluation system that excludes facility revenue-per-unit targets from its evaluation metrics.」
施設単価目標を評価指標から除外し、顧客満足度・従業員満足度・コンプライアンス遵守を重視する人事評価制度への変更を運用段階に進めた。 - 2026-05-26RestatedOccurring Fact
「We have begun operating a new personnel evaluation system that excludes facility revenue-per-unit targets from its evaluation metrics.」
施設単価目標を除外した人事評価制度について、運用開始を改めて確認している。 - FY2026-H1First statedAnnual report
「In personnel evaluations from the fiscal year ending March 2025 onward, we immediately eliminated the facility-unit-price metric, which had been identified as prescribing the number of visits and other factors, and revised the evaluation system to reflect the recurrence-prevention measures, including adding customer and employee satisfaction, previously evaluation items for facility section-manager level and above, to the criteria for assistant managers and supervisors, and adding compliance to the evaluation criteria for all employees.」
The company abolished the facility-unit-price metric and revised its evaluation system to reflect customer satisfaction, employee satisfaction and compliance. The revised system began operating in the second half of the fiscal year ending March 2026.