Notice Concerning the Progress of Recurrence Prevention Measures (Final Report)
SUNWELS Co.,Ltd.
Home-visit nursing and care services, all facilities
Company response
The Committee for Reviewing Risks Relating to the Home-Visit Nursing and Care Services continues to meet regularly. The Committee receives advice from external experts. Name of the chair and establishment date: Not disclosed
A verification framework using an electronic record-keeping system and cameras in common areas; a framework for multiple-person reviews of home-visit nursing plans; a framework for reviewing home-visit nursing records; on-site interview arrangements; training, reviews, corrective guidance and audits; ethics training; training on laws and regulations governing home-visit nursing; training on laws and regulations governing home-visit care; revision and dissemination of the home-visit nursing manual; review of the disciplinary rules; a new personnel evaluation system that excludes facility unit-price targets from the evaluation criteria; a review of home-visit nursing operations during sleeping hours; and a 24-hour nurse-call response system at all facilities
The measures established will continue to be operated within the framework of the Company's ordinary business operations and internal controls. The personnel evaluation system will be reviewed as necessary.
| Item | Details |
|---|---|
| Event name | Notice Concerning the Progress of Recurrence Prevention Measures (Final Report) |
| Date of occurrence | 26 May 2026 (operational status reported at the Board of Directors meeting held today) |
| Subject Entity | SUNWELS Co.,Ltd. |
| Target Locations / Products | Home-visit nursing and care services, all facilities |
| Investigation structure | The Committee for Reviewing Risks Relating to the Home-Visit Nursing and Care Services continues to meet regularly. The Committee receives advice from external experts. Name of the chair and establishment date: Not disclosed |
| Measures to prevent recurrence | A verification framework using an electronic record-keeping system and cameras in common areas; a framework for multiple-person reviews of home-visit nursing plans; a framework for reviewing home-visit nursing records; on-site interview arrangements; training, reviews, corrective guidance and audits; ethics training; training on laws and regulations governing home-visit nursing; training on laws and regulations governing home-visit care; revision and dissemination of the home-visit nursing manual; review of the disciplinary rules; a new personnel evaluation system that excludes facility unit-price targets from the evaluation criteria; a review of home-visit nursing operations during sleeping hours; and a 24-hour nurse-call response system at all facilities |
| Outlook | The measures established will continue to be operated within the framework of the Company's ordinary business operations and internal controls. The personnel evaluation system will be reviewed as necessary. |
Items this document does not state (18)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The main systems and procedures have been established and put into operation, and the Company has now moved to the stage of continuing their operation and improvement.