Deepening Existing Customer Relationships and Acquiring New Customers
First written in FY2022. 3 of 8 entries say "Advanced", first in FY2023. Latest entry: 2026-08-10.
21 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「When opening equipment centers, we will further strengthen our ability to provide a system where customers can rent equipment “anytime, nearby and with confidence.” Building on the achievement of surpassing 3,500 rental-contract customers, we will further enhance our ability to provide community-based services.」
The company reported that rental-contract customers had surpassed 3,500 and progressed toward strengthening customer contact through new locations, community-based services, ASNOVA Club and web-based ordering. - FY2024RaisedAnnual report
「We will pursue these initiatives based on the following targets. Fiscal year; number of scaffolding equipment centers, including partner locations; number of new contracted customers: fiscal year ended March 2024 (actual), 36, 315; fiscal year ending March 2025, 43, 400; fiscal year ending March 2026, 50, 450; fiscal year ending March 2027, 57, 500.」
New targets for contracted customers were set at 315 in the fiscal year ended March 2024, 400 in March 2025, 450 in March 2026 and 500 in March 2027. The targets for 2025 and 2026 were raised and the target period was extended through 2027. - FY2023AdvancedAnnual report
「We aim to expand transaction volumes with existing customers through deeper relationships and expand our customer base through referrals to new customers. We also aim to acquire new customers through proactive sales activities supported by our own marketing. We will pursue these initiatives based on the targets below.」
The company continues to deepen existing relationships, obtain referrals and use proprietary marketing. Targets for new contracted customers were 227 companies in the fiscal year ended March 2023, 200 in March 2024, 250 in March 2025 and 250 in March 2026. - FY2022First statedAnnual report
「We aim to expand our customer base by increasing transaction volumes with existing customers through deeper relationships and receiving referrals to new customers. We also aim to acquire new customers through proactive sales activities supported by our own marketing.」
The company seeks to expand its customer base through higher transaction volumes, customer referrals and proprietary marketing.