One-Stop DX Support Through CX Enhancement SaaS and Ongoing Professional Support

「Against this business environment, the Group provides services primarily in two areas with the aim of supporting companies’ digital transformation. First, we are engaged in the Marketing area, which supports companies in responding to the continued growth of digital touchpoints and maximizing their marketing results. Second, we are focusing on the AI and Technology area, which supports companies’ DX and advanced digitalization through the use of AI and system development.」

「Alongside providing CX-enhancement SaaS, we offer one-stop DX support by combining hands-on assistance from professionals in advancing DX, centered on a data platform for the CX field, with broad support for digital marketing and creative services. Broadly speaking, we currently provide the following 3 types of services.」

「Against this business environment, the Group provides services primarily in two areas with the aim of supporting companies’ digital transformation. First, we are engaged in the Marketing area, which supports companies in responding to the continued growth of digital touchpoints and maximizing their marketing results. Second, we are focusing on the AI and Technology area, which supports companies’ DX and advanced digitalization through the use of AI and system development.」

「The Group continues to provide solutions centered on technology and SaaS that improve the customer experience, enhance the customer experience on client companies’ websites, convert customers into loyal customers, and promote continued purchasing activity. In addition to these services, we are expanding into the increasingly sought-after marketing and creative fields, providing end-to-end DX support from website development through customer acquisition and repeat-purchase promotion.」

「We are developing comprehensive DX solutions by combining CX-enhancement SaaS with hands-on support for advancing DX from professionals centered on a data platform for the CX field, as well as support across digital marketing.」

「Against this business environment, our group has continued to primarily provide solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, turn customers into loyal customers, and encourage continued purchasing activity. In addition to these SaaS offerings, based on the CX data accumulated over many years and our expertise in DX consulting, we have broadly provided consulting and hands-on support for researching the markets and competitors of client companies, designing DX strategies, developing marketing plans, and implementing initiatives.」

「Against this backdrop, our group has continued to primarily provide solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, turn customers into loyal customers, and encourage continued purchasing activity. In addition to these SaaS offerings, based on the CX data accumulated over many years and our expertise in DX consulting, we have broadly provided consulting and hands-on support for researching the markets and competitors of client companies, designing DX strategies, developing marketing plans, and implementing initiatives.」

「We have continued to primarily provide solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, turn customers into loyal customers, and encourage continued purchasing activity. In addition to these SaaS offerings, based on the CX data accumulated over many years and our expertise in DX consulting, we have broadly provided consulting and hands-on support for researching the markets and competitors of client companies, designing DX strategies, developing marketing plans, and implementing initiatives.」

「Through the cumulative period of the third quarter of the current fiscal year, we described our DX business as providing one-stop DX support, while dividing the DX support services into two areas, “digital customer acquisition support services” and “digital customer development support services,” based on customer issues and needs, and describing each as an independent service. However, given the relationship between these services and our strengthened policy of providing them in an integrated manner, we decided to consolidate the service categories so that they could grow together.」

「Against this backdrop, as in the previous fiscal year, we have primarily provided solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, turn customers into loyal customers, and encourage continued purchasing activity. In addition to these SaaS offerings, based on the CX data accumulated over many years and our expertise in DX consulting, we have broadly provided consulting and hands-on support for researching the markets and competitors of client companies, designing DX strategies, developing marketing plans, and implementing initiatives.」

「As CX-enhancement SaaS, we have primarily provided solutions to improve the customer experience on client companies’ websites, convert customers into loyal customers, and promote continued purchasing activity. In addition to these SaaS offerings, drawing on CX data accumulated over many years and our expertise in DX consulting, we have broadly provided consulting and hands-on support for market and competitor research, DX strategy design, marketing plan development, and the execution of initiatives in the markets served by client companies.」

「Orders for CX SaaS and related professional services continued to progress favorably」

「Alongside providing CX-enhancement SaaS, we combine hands-on support for advancing DX from professionals centered on a data platform for the CX field with support across digital marketing, providing one-stop support for companies’ DX initiatives.」