Maintaining air networks and flexibly adjusting supply amid COVID-19

「The JAL Group plans to introduce approximately 90 aircraft in the future. With growth after 2030 in mind, it is planning its fleet flexibly, placing aircraft orders early to ensure continued growth.」

「For domestic passengers, with restrictions on activities lifted and socioeconomic activity returning to pre-pandemic levels, we are already welcoming customers with capacity at pre-pandemic levels.」

「Safety and security are the fundamental premise for the continued existence of our Group and a management target under the medium-term management plan. While working to prevent infections among customers and employees, we are striving to maintain our domestic and international air networks.」

「In response to the decline in demand caused by the COVID-19 outbreak, we made flexible capacity adjustments to control variable costs such as operating expenses, while also working to reduce fixed costs through measures including bringing outsourced operations in-house, controlling IT-related expenses, reducing executive compensation and cutting employee bonuses.」

「While closely monitoring the situation, we will continue working to maintain our domestic and international networks.」

「Even under these business conditions, our group has maintained domestic and international air networks while protecting “safety,” the fundamental prerequisite for the group’s existence, and working to prevent infections among customers and employees.」

「Even under these business conditions, our group has maintained domestic and international air networks while protecting “safety,” the fundamental prerequisite for the group’s existence, and thoroughly implementing infection-control measures for customers and employees.」

「We worked to secure the domestic air network by maintaining flights on routes essential as social infrastructure, including routes to remote islands. When an earthquake struck off the coast of Fukushima Prefecture in February 2021, we also operated temporary flights to and from airports in the Tohoku region, providing an alternative means of transportation for disrupted ground transport.」

「While carefully monitoring infection trends and economic conditions in Japan and overseas, as well as trends in air passenger demand, we will respond to this unprecedented crisis by steadily implementing appropriate revenue-enhancement and cost-reduction measures, including flexible capacity adjustments, responding to strong cargo demand and preparing initiatives to support a recovery in demand.」

「For international services, in addition to operating temporary rescue flights between Japan and Thailand, India, Russia, the United States and China for people wishing to return home, we provided services transporting daily necessities to support expatriate employees and their families of Japanese companies and foreign companies based in Japan, thereby fulfilling our mission as a scheduled air carrier.」

「Under these operating conditions, our Group made every effort to prevent the spread of infection and ensure the safety of customers and employees, while maintaining the domestic air network needed for essential travel and operating temporary rescue flights between Japan and Thailand, India, Russia, the United States and China for people wishing to return home, thereby fulfilling our mission as a scheduled air carrier.」

「In our Group, we had reduced international services by approximately 95% and domestic services by approximately 70% as of May 2020 in response to entry restrictions imposed by various countries, the sharp decline in demand and calls to refrain from domestic travel following the declaration of a state of emergency in Japan,」