Continuous Improvement of Consulting Quality Through Client Surveys and Project Fit
First written in FY2024. 2 of 3 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2024: 1 of 10 companies on the "Worse" side.
14 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「We are building a system for delivering results that exceed customer expectations by having the Quality Management Department conduct client surveys, analyze the results and share them internally.」
Reaffirming quality improvement measures involving client surveys, analysis and internal sharing of results, career-orientation interviews, employee satisfaction surveys and project assignments. - FY2025RestatedAnnual report
「We are building a system for delivering results that exceed customer expectations by having the Quality Management Department conduct client surveys, analyze the results and share them internally.」
Reaffirming quality improvement measures involving client surveys, analysis and internal sharing of results, career-orientation interviews and project assignments. - FY2024First statedAnnual report
「We are building a system for delivering results that exceed customer expectations by having the Quality Management Department conduct client surveys, analyze the results and share them internally.」
Described the Quality Management Department, client surveys, analysis and internal sharing of results, career-orientation interviews and project assignments as mechanisms for improving quality.