ONE-WAYOngoing theme · still written in the latest filings

Improving Service Quality through Customer Satisfaction Surveys, Training and Contractor Management

Initiatives to continuously maintain and improve service quality through customer satisfaction surveys, in-house training, and reviews and improvement guidance for external contractors.

Companies26How many companies write about this.

Threads27One company can carry more than one thread here.

PeriodFY2018 →Still being written about.

Directionhelps26 helps · 1 hurts · 0 flat