Damage to public trust caused by accidents, misconduct, information leaks, or similar incidents
First written in FY2017. 4 of 6 entries say "Materialised", first in FY2019-Q2. Latest entry: FY2025-H1.
No other company in this theme has enough history to compare yet.
- FY2025-H1MaterialisedAnnual report
「At JR Kyushu Jet Ferry Co., Ltd., a consolidated subsidiary of our company, an audit of the company was conducted by the Ministry of Land, Infrastructure, Transport and Tourism on 6 August 2024. The audit revealed a matter involving serious concerns about the safety-control system, including the failure to report to the Ministry despite water ingress having been identified in a vessel operated by JR Kyushu Jet Ferry, and the suspected repositioning of water-ingress alarm sensors installed on the vessel in a manner that made water ingress more difficult to detect, in violation of applicable laws and regulations and the safety management rules (the "Matter").」
Regarding the risk of damage to social reputation from accidents and scandals, serious safety-management issues, including the failure to report water ingress and the suspected repositioning of alarm sensors at JR Kyushu Jet Ferry, were actually discovered. - FY2019MaterialisedAnnual report
「The loss related to the Conduct and other matters was reasonably estimated and recorded under "Other" within extraordinary losses for the consolidated fiscal year. The impact on consolidated profit or loss for the fiscal year was immaterial.」
The loss related to misconduct at the housing subsidiary was recognized as an extraordinary loss for the full fiscal year. - FY2019-Q3MaterialisedAnnual report
「At JR Kyushu Housing Co., Ltd., a consolidated subsidiary of our company, it was discovered that employees had led the falsification of documents concerning housing-loan financing submitted to financial institutions, caused homeowners to apply for loans based on amounts inflated above the actual construction contract prices, and caused financial institutions to provide excessive financing (the "Conduct").」
A scandal involving the falsification and inflation of housing-loan financing documents was discovered, and the risk of damage to social reputation has continued to materialize. - FY2019-Q2MaterialisedAnnual report
「At JR Kyushu Housing Co., Ltd., a consolidated subsidiary of our company, it was discovered that employees had led the falsification of documents concerning housing-loan financing submitted to financial institutions, caused homeowners to apply for loans based on amounts inflated above the actual construction contract prices, and caused financial institutions to provide excessive financing.」
The falsification and inflation of housing-loan financing documents by employees was discovered, and the risk of damage to social reputation from an accident or scandal actually materialized. - FY2018RestatedAnnual report
「If an accident, misconduct, illegal act, personal-information leak or other scandal occurs, or is reported to have occurred, the social reputation of the entire Group may decline, not only that of the business concerned. This may affect the Group's business, performance and financial condition, including through customer losses.」
The company continues to identify the risk that accidents, scandals and information leaks could damage the reputation of the entire Group. - FY2017First statedAnnual report
「If an accident, misconduct, illegal act, personal-information leak or other scandal occurs, or is reported to have occurred, the social reputation of the entire Group may decline, not only that of the business concerned. This may affect the Group's business, performance and financial condition, including through customer losses.」
The company states that accidents, scandals and adverse reports involving the company or other companies in the industry could affect the reputation, demand and performance of the entire Group.