Stimulating Transportation Demand and Enhancing Customer Convenience
First written in FY2016. 14 of 34 entries say "Advanced", first in FY2017-Q1. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「Transportation operating revenue increased to ¥178.272 billion, up 11.5% year on year, supported by revenue from the 宮城交通 Group, which was consolidated into the bus business in the previous fiscal year, as well as higher passenger numbers in the railway and tramway business. Operating profit increased 11.2% to ¥21.803 billion due to higher revenue, despite higher personnel and depreciation expenses.」
The consolidation of the 宮城交通 Group and higher passenger numbers in the railway and tramway business resulted in higher revenue and profit in the transportation business. The company also began SRT operations and expanded CentX functions and its ticket offering. - FY2026-H1Higher transportation revenue and profit following the consolidation of the 宮城交通 Group and other factorsAnnual report
「Transportation operating revenue increased to ¥88.703 billion, up 11.5% year on year, supported by revenue from the 宮城交通 Group, which was consolidated into the bus business in the previous fiscal year, as well as higher passenger numbers in the railway and tramway business. Operating profit increased 5.1% to ¥12.443 billion due to higher revenue, despite higher personnel and depreciation expenses.」
The consolidation of the 宮城交通 Group and higher passenger numbers in the railway and tramway business resulted in higher revenue and profit in the transportation business. - FY2025-H1AdvancedAnnual report
「Transportation operating revenue increased to ¥79.527 billion, up 9.5% year on year, due to the effects of fare revisions in the railway and tramway and bus businesses, as well as higher passenger numbers. Operating profit increased 46.8% to ¥11.840 billion due to higher revenue, despite higher personnel and repair costs.」
The effects of fare revisions and higher passenger numbers resulted in higher revenue and profit in the transportation business. - FY2024AdvancedAnnual report
「Transportation operating revenue increased to ¥146.582 billion, up 10.6% year on year, due to higher passenger numbers in the railway and tramway and bus businesses, among other factors. Operating profit increased 181.3% to ¥12.980 billion due to higher revenue, despite higher personnel and repair costs, and the taxi business turned profitable.」
Higher passenger numbers resulted in higher revenue and profit in the transportation business, while the taxi business also turned profitable. The company also began demonstration testing of QR-code and contactless payment gates for digital tickets. - FY2024-Q3Continued higher transportation revenue and profit from increased passenger numbersAnnual report
「Transportation operating revenue increased to ¥110.293 billion, up 11.2% year on year, due to higher passenger numbers in the railway and tramway and bus businesses, among other factors. Operating profit increased 122.7% to ¥13.381 billion due to higher revenue, despite higher personnel and repair costs.」
Higher passenger numbers in the railway and tramway and bus businesses resulted in higher transportation revenue, while operating profit increased 122.7% year on year despite higher personnel and repair costs. - FY2024-Q2Continued higher transportation revenue and profit from increased passenger numbersAnnual report
「Transportation operating revenue increased to ¥72.636 billion, up 12.2% year on year, due to higher passenger numbers in the railway and tramway and bus businesses, among other factors. Operating profit increased 197.4% to ¥8.063 billion due to higher revenue, despite higher personnel and fuel costs.」
Higher passenger numbers in the railway and tramway and bus businesses resulted in higher transportation revenue, while operating profit increased 197.4% year on year despite higher personnel and fuel costs. - FY2024-Q1Continued higher transportation revenue and profit from increased passenger numbersAnnual report
「Transportation operating revenue increased to ¥36.188 billion, up 10.6% year on year, due to higher passenger numbers in the railway and tramway and bus businesses, among other factors. Operating profit increased 89.8% to ¥4.258 billion due to higher revenue, despite higher personnel and fuel costs.」
Higher passenger numbers in the railway and tramway and bus businesses resulted in higher transportation revenue, while operating profit also increased 89.8% year on year despite higher personnel and fuel costs. - FY2023AdvancedAnnual report
「For the CentX regional MaaS app, the company advanced collaboration with various local partners and expanded the range of digital tickets available, seeking to promote public transportation use and revitalize local communities.」
CentX advanced collaboration with local partners and expanded its digital ticket offering, putting measures to promote public transportation use and local revitalization into practice. - FY2023-Q3Continued higher transportation revenue and operating profitabilityAnnual report
「Transportation operating revenue increased to ¥99.157 billion, up 13.1% year on year, as passenger numbers across the businesses recovered with the easing of restrictions on activities related to COVID-19. Despite higher fuel costs, the operating result improved by ¥7.109 billion from the previous-year period due to higher revenue, resulting in operating profit of ¥6.007 billion.」
The easing of restrictions on activities and recovery in passenger numbers resulted in higher transportation revenue, and the business has remained profitable after turning from an operating loss in the previous-year period to operating profit. - FY2023-Q2Continued higher transportation revenue and operating profitabilityAnnual report
「Transportation operating revenue increased to ¥64.727 billion, up 17.7% year on year, as passenger numbers across the businesses recovered from the previous-year period, when a state of emergency and other measures were in place. Despite higher fuel costs, the operating result improved by ¥6.798 billion from the previous-year period due to higher revenue, resulting in operating profit of ¥2.710 billion.」
The recovery in passenger numbers across the businesses resulted in higher transportation revenue, and the business has remained profitable after turning from an operating loss in the previous-year period to operating profit. - FY2023-Q1Higher transportation revenue and return to operating profitabilityAnnual report
「Transportation operating revenue increased to ¥32.725 billion, up 20.7% year on year, as passenger numbers across the businesses recovered from the previous-year period, when a state of emergency and other measures were in place. Despite higher fuel costs, the operating result improved by ¥4.023 billion from the previous-year period due to higher revenue, resulting in operating profit of ¥2.243 billion.」
The recovery in passenger numbers across the businesses resulted in higher transportation revenue, and the business turned from an operating loss in the previous-year period to operating profit. - FY2022AdvancedAnnual report
「In addition, the company launched the CentX regional MaaS app, which offers functions for searching transportation options to a destination and purchasing and paying for various tickets, seeking to improve convenience.」
The company launched the CentX regional MaaS app, which offers transportation searches and ticket purchase and payment functions. - FY2022-Q3Continued higher transportation revenue and improvement in the operating lossAnnual report
「Transportation operating revenue increased to ¥87.681 billion, up 11.0% year on year, as the impact of the COVID-19 pandemic on the railway and tramway and bus businesses diminished from the previous-year period. The operating loss improved by ¥10.765 billion from the previous-year period to ¥1.101 billion, due to higher revenue and the effects of cost reductions.」
The transportation business recorded higher revenue due to the diminishing impact of the pandemic, higher revenue and cost reductions, and the operating loss also narrowed, although it continued to post a loss. - FY2022-Q2Continued higher transportation revenue and improvement in the operating lossAnnual report
「Transportation operating revenue increased to ¥55.005 billion, up 12.8% year on year, as the impact of the COVID-19 pandemic on the railway and tramway and bus businesses diminished from the previous-year period. The operating loss improved by ¥8.062 billion from the previous-year period to ¥4.087 billion, due to higher revenue and the effects of cost reductions.」
The transportation business recorded higher revenue due to the diminishing impact of the pandemic, higher revenue and cost reductions, and the operating loss also improved, although it continued to post a loss. - FY2022-Q1Higher transportation revenue and improvement in the operating lossAnnual report
「Transportation operating revenue increased to ¥27.120 billion, up 26.0% year on year, reflecting a rebound from the significant impact of the COVID-19 pandemic in the previous-year period. The operating loss improved by ¥6.858 billion from the previous-year period due to higher revenue, narrowing to ¥1.779 billion.」
The transportation business recorded higher revenue on a rebound from the impact of the pandemic in the previous-year period, and the operating loss also improved, although it continued to post a loss. - FY2021AdvancedAnnual report
「To enable customers to use the services with confidence, the company implemented COVID-19 countermeasures, including ventilating all trains throughout the day and regularly disinfecting rolling stock and station facilities at major stations, as well as publishing time-of-day usage data for major stations on its website.」
While lower demand resulted in lower revenue and an operating loss in the transportation business, the company implemented specific measures for users during the pandemic, including ventilating all trains, disinfecting rolling stock and station facilities, and publishing usage data. - FY2021-Q3Continued lower transportation revenue and losses in the transportation business due to voluntary restrictions on outingsAnnual report
「Transportation operating revenue declined to ¥79.014 billion, down 38.1% year on year, due to voluntary restrictions on outings amid the COVID-19 pandemic. The operating result deteriorated by ¥34.372 billion from the previous-year period due to lower revenue across all businesses, resulting in an operating loss of ¥11.867 billion.」
The transportation business recorded a 38.1% year-on-year decline in revenue due to the impact of voluntary restrictions on outings and posted an operating loss of ¥11.867 billion. - FY2021-Q2Continued lower transportation revenue and losses in the transportation business due to voluntary restrictions on outingsAnnual report
「Transportation operating revenue declined to ¥48.782 billion, down 43.0% year on year, due to voluntary restrictions on outings amid the COVID-19 pandemic. The operating result deteriorated by ¥27.075 billion from the previous-year period due to lower revenue across all businesses, resulting in an operating loss of ¥12.150 billion.」
The transportation business recorded a 43.0% year-on-year decline in revenue due to the impact of voluntary restrictions on outings and posted an operating loss of ¥12.150 billion. - FY2021-Q1Lower transportation revenue and a loss in the transportation business due to voluntary restrictions on outingsAnnual report
「Transportation operating revenue declined to ¥21.523 billion, down 49.4% year on year, due to voluntary restrictions on outings amid the COVID-19 pandemic. The operating result deteriorated by ¥16.683 billion from the previous-year period due to lower revenue across all businesses, resulting in an operating loss of ¥8.638 billion.」
The transportation business recorded a substantial decline in revenue due to the impact of voluntary restrictions on outings, turning from operating profit to operating loss. - FY2020AdvancedAnnual report
「In addition, 名鉄バス㈱ began operating the Centrair Limousine airport access bus at Chubu Centrair International Airport in conjunction with the opening of Terminal 2, seeking to attract airport passengers. As a new service for older customers, it also began selling the Silver Pass 65 and Gold Pass 70 senior free passes, which allow unlimited travel on all regular routes for a fixed fee, seeking to stimulate new demand.」
The company expanded measures to generate transportation demand and improve customer convenience by launching the airport access bus service and selling fixed-fee senior free passes. - FY2020-Q3Continued higher transportation revenue and profit from increased passenger numbers and other factorsAnnual report
「Transportation operating revenue increased to ¥127.740 billion, up 0.7% year on year, due to higher passenger numbers in the railway and tramway business. Operating profit increased 6.3% to ¥22.505 billion, due to higher revenue in the railway and tramway business and lower personnel and fuel costs.」
Higher passenger numbers in the railway and tramway business and lower personnel and fuel costs resulted in higher revenue and profit in the transportation business. - FY2020-Q2Continued higher transportation revenue and profit from increased passenger numbersAnnual report
「Transportation operating revenue increased to ¥85.580 billion, up 1.5% year on year, due to higher passenger numbers in the railway and tramway business. Operating profit increased 8.0% to ¥14.925 billion due to higher revenue in the railway and tramway business.」
Higher passenger numbers in the railway and tramway business resulted in higher revenue and profit in the transportation business. - FY2020-Q1Higher transportation revenue and profit from increased passenger numbersAnnual report
「Transportation operating revenue increased to ¥42.506 billion, up 0.8% year on year, due to higher passenger numbers in the railway and tramway business. Operating profit increased 7.0% to ¥8.045 billion, despite higher fuel costs, due to higher revenue in the railway and tramway business and other factors.」
The company disclosed that higher passenger numbers in the railway and tramway business contributed to higher revenue and profit in the transportation business. - FY2019AdvancedAnnual report
「In March this year, the company partially revised its timetable to improve access to Chubu Centrair International Airport and strengthened transportation capacity, mainly on the Mikawa and Nishio lines, where passenger numbers are increasing.」
The company improved transportation convenience through a timetable revision, better airport access, increased transportation capacity and smartphone-linked online payments. - FY2019-Q3Higher transportation revenue from increased passenger numbersAnnual report
「Transportation operating revenue increased to ¥126.792 billion, up 0.2% year on year, due to higher passenger numbers in the railway and tramway business. Operating profit increased 3.2% to ¥21.164 billion, despite higher fuel costs, due to higher revenue in the railway and tramway business and lower retirement benefit expenses.」
The company disclosed that higher passenger numbers in the railway and tramway business contributed to higher revenue and profit in the transportation business. - FY2018AdvancedAnnual report
「In the taxi business, the Group’s taxi companies enhanced services by progressively introducing the “JPN TAXI (JapanTaxi),” a universally designed vehicle that is easy for all customers to use. The companies based in Nagoya also launched the Senior Citizen Pass discount for fares paid using the city-issued Senior Citizen Pass (the “manaca” IC card).」
The company enhanced customer convenience and services by introducing universally designed vehicles and launching the Senior Citizen Pass discount. - FY2018-Q1AdvancedAnnual report
「In the taxi business, the 6 operating companies under 名鉄タクシーホールディングス㈱ enhanced customer services, including by launching the Senior Citizen Pass discount, which reduces fares when the Nagoya City-issued Senior Citizen Pass (the IC card “manaca”) is used for electronic money payments. The Group’s 7 companies operating in Nagoya also implemented a fare revision in April this year.」
The company launched fare discounts under the Senior Citizen Pass and implemented measures to improve customer convenience covering 6 taxi companies and 7 Group companies. - FY2017RestatedAnnual report
「The company launched MEITETSU FREE Wi-Fi, a free Wi-Fi service available at major stations frequently used by inbound travelers, including Meitetsu Nagoya Station and Chubu Centrair International Airport Station, as well as onboard μ Sky and special cars on limited express trains, thereby improving customer services.」
The company is reaffirming measures for the full year to improve customer convenience, including free Wi-Fi at major stations and on limited express trains. - FY2017-Q3AdvancedAnnual report
「At 名鉄バス㈱, use of the Centrair Limousine, whose service frequency was increased from 8 to 14 round trips last November, remained strong. The company also extended the Nagoya–Utsunomiya/Koriyama highway bus route and newly launched it as the Nagoya–Utsunomiya/Fukushima route, among other efforts to stimulate new demand.」
The Centrair Limousine service was increased from 8 to 14 round trips, and highway bus routes were extended and newly launched. - FY2017-Q2AdvancedAnnual report
「In addition to introducing 2200-series limited express rolling stock with some special cars and 3150-series and 3300-series commuter rolling stock, the company launched MEITETSU FREE Wi-Fi, a free Wi-Fi service available at major stations frequently used by inbound travelers, including Meitetsu Nagoya Station and Chubu Centrair International Airport Station, as well as onboard μ Sky and special cars on limited express trains, thereby improving customer services.」
The company is improving customer convenience by expanding rolling-stock introductions and providing free Wi-Fi at major stations and onboard limited express trains. - FY2017-Q1AdvancedAnnual report
「In addition to newly introducing 6-car 2200-series limited express rolling stock with some special cars and 2-car 3150-series commuter rolling stock, the company launched MEITETSU FREE Wi-Fi, a free Wi-Fi service for inbound travelers available at major stations including Meitetsu Nagoya Station and Chubu Centrair International Airport Station, as well as onboard μ Sky and special cars on limited express trains, thereby improving customer services.」
The introduction of rolling stock and the launch of free Wi-Fi at major stations and onboard limited express trains are concrete measures to improve customer convenience. - FY2016First statedAnnual report
「The company improved customer services, including through the introduction of station numbering.」
The company introduced tourism campaigns, special rail passes, station numbering, a bus location system and a taxi-dispatch app, among other services.