Service and Operational Transformation Through DX
First written in FY2021. 6 of 7 entries say "Advanced", first in FY2022. Latest entry: FY2026.
134 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「名鉄バス㈱ began operating under contract Nagoya City's new street-level public transport system, SRT. In addition, we worked to promote public transport use and revitalize the region by expanding SRT-related functions and selling tickets through the area-based MaaS app CentX.」
The Company gave concrete form to mobility initiatives combining public transport and digital services by launching contracted SRT operations and related CentX functions and ticket sales. - 2026-05-15AdvancedRevision to earnings forecasts
「エリア版ＭａａＳアプリ「ＣｅｎｔＸ（セントエックス）」において、ＳＲＴに関連した機能の拡充やチケットの販売を行うなど、公共交通の利用促進と地域の活性化に取り組みました。」
CentXとSRTを組み合わせた機能拡充・チケット販売により、デジタルサービスを具体的に拡張している。 - FY2024AdvancedAnnual report
「At some of our stations, we also worked to adopt new technologies, including launching demonstration tests for passing through ticket gates using QR codes for digital tickets purchased through the area-based MaaS app CentX and other services, as well as contactless payments by credit card and other methods.」
The Company launched demonstration tests for passing through ticket gates using digital tickets, including CentX, QR codes and contactless credit card payments, giving concrete form to service and operational transformation. - FY2023AdvancedAnnual report
「For the CentX regional MaaS app, the company advanced collaboration with various local partners and expanded the range of digital tickets available, seeking to promote public transportation use and revitalize local communities.」
For customer service transformation through DX, the Company advanced collaboration with regional partners and expanded digital ticket offerings. - FY2023-Q1AdvancedAnnual report
「In addition, the company launched the CentX regional MaaS app, which offers functions for searching transportation options to a destination and purchasing and paying for various tickets, seeking to improve convenience.」
For service transformation through DX, the Company has continued to disclose the launch of CentX, an area-based MaaS app equipped with travel search, ticket purchase and payment functions. - FY2022AdvancedAnnual report
「In addition, the company launched the CentX regional MaaS app, which offers functions for searching transportation options to a destination and purchasing and paying for various tickets, seeking to improve convenience.」
For customer service transformation through DX, the Company made concrete progress by launching CentX, a service equipped with travel search, ticket purchase and payment functions. - FY2021First statedAnnual report
「⑥ Promoting DX: Through digital transformation, we aim to transform our business model to provide customers with new services and transform our business environment to reduce costs and upgrade operations.」
As a key theme of the new medium-term management plan, “Turn-Over 2023,” the Company separately identified DX initiatives covering customer services, the business model, costs and operational upgrades.