Compliance Framework Including Corporate Ethics and Internal Whistleblowing
First written in FY2016. 7 of 11 entries say "Advanced", first in FY2017. Latest entry: FY2026.
- FY2026AdvancedAnnual report
「In April 2026, the Company established the JR West Group Whistleblowing and Human Rights Remedy Policy and is working to enhance the reliability and effectiveness of the whistleblowing system and improve the Group-wide compliance framework.」
In April 2026, the Company established a new policy on whistleblowing and human rights remedies and moved to improve the reliability and effectiveness of the system across the Group. - 2026-05-16RestatedGeneral Meetings of Shareholders
「Internal reports are appropriately handled through the "JR West Group Ethics and Human Rights Hotline," including its external reporting and consultation contact, and the "Audit and Supervisory Committee Hotline." The Group also informs all Group companies of the reporting and consultation procedures.」
The company reconfirmed the Group-wide compliance framework, including the Corporate Ethics and Human Rights Committee and internal reporting channels. - FY2025AdvancedAnnual report
「The JR West Group recognizes that compliance means more than simply complying with laws and regulations. It means responding sincerely to society’s expectations in light of prevailing standards and earning trust in the Group’s business. Based on this recognition, in May 2024 the Group established the JR West Group Code of Conduct and is providing education and awareness programs on legal compliance and compliance throughout the Group.」
The Group established its Code of Conduct in May 2024 and implemented compliance education and awareness programs across the Group. - FY2024RestatedAnnual report
「The Company is working to improve the service and reliability of the JR West Group Ethics and Human Rights Hotline (Ethics Consultation Office), established as an internal whistleblowing channel, and external consultation channels, thereby enhancing compliance across the Group.」
The Company continues its Group-wide compliance framework comprising the Corporate Ethics and Human Rights Committee, internal whistleblowing channels and external consultation channels. - FY2023AdvancedAnnual report
「The Company is working to improve reliability and responsiveness and enhance compliance across the Group by expanding the framework of the JR West Group Ethics and Human Rights Hotline (Ethics Consultation Office), the internal whistleblowing channel, among other measures.」
The Company expanded the framework comprising the Corporate Ethics and Human Rights Committee and internal whistleblowing channels to improve compliance across the Group. - FY2022AdvancedAnnual report
「For important matters concerning the establishment of corporate ethics, the Company established the Corporate Ethics and Human Rights Committee, chaired by the director responsible for the Governance Promotion Headquarters, to deliberate and evaluate matters with the benefit of expert knowledge and make necessary reports to the Board of Directors.」
The existing corporate ethics and risk management framework was developed into a committee addressing corporate ethics and human rights, together with a mechanism for reporting to the Board of Directors. - FY2021AdvancedAnnual report
「To strengthen Group management and enhance governance across the Group, we consolidated certain functions of the Corporate Ethics and Risk Management Division and the General Affairs Division and established the Governance Promotion Headquarters in June 2021.」
The Company consolidated certain functions of the Corporate Ethics and Risk Management Division and the General Affairs Division and established the Governance Promotion Headquarters in June 2021. - FY2019RestatedAnnual report
「We are enhancing the internal whistleblowing system by accepting consultations concerning potentially unlawful or ethically questionable conduct through the internal Ethics Consultation Office and external lawyers serving as reporting channels.」
The Company continues its compliance framework comprising internal and external whistleblowing channels, the Corporate Ethics Committee and the Risk Management Committee. - FY2018AdvancedAnnual report
「We are enhancing the internal whistleblowing system by accepting consultations concerning potentially unlawful or ethically questionable conduct through the internal Ethics Consultation Office and external lawyers serving as reporting channels.」
In addition to the existing Corporate Ethics and Risk Management Division, Corporate Ethics Committee and Risk Management Committee, the Company specifies internal whistleblowing channels, including external lawyers, and organizes them as a Group-wide framework. - FY2017AdvancedAnnual report
「As risks have diversified, we newly established the Risk Management Committee in April of this year to strengthen the existing risk management framework and establish a risk management approach under which responsible personnel, led by the Company’s president, appropriately identify significant risks that could materially affect Group management and work to manage and reduce them centrally.」
The Company established the Risk Management Committee in April 2017 to manage significant risks centrally and strengthened the existing framework. - FY2016First statedAnnual report
「In addition to establishing the Corporate Ethics and Risk Management Division, which consolidates compliance functions, and the Corporate Ethics Committee to establish corporate ethics, we established the Ethics Consultation Office and whistleblowing hotline as contact points for compliance consultations and reports, as well as external consultation services for officers and employees of the Group, and worked to expand corporate ethics training.」
The framework combines the Corporate Ethics and Risk Management Division, the Corporate Ethics Committee, internal and external consultation and whistleblowing channels, and training.