Life Insurance Innovation Through InsTech
First written in FY2017. 8 of 9 entries say "Advanced", first in FY2019. Latest entry: FY2026.
4 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「We have also advanced the development and utilization of highly specialized personnel to strengthen and bring digital organizational capabilities in-house, thereby establishing a structure to support the group-wide IT and digital strategy.」
InsTech and DX initiatives progressed beyond the GCC and the use of data and AI to bringing digital organizational capabilities in-house through the development and utilization of specialized personnel. - FY2025AdvancedAnnual report
「As part of these efforts, in August 2024 we entered into a strategic global partnership with Microsoft and have been developing a cloud environment based on Microsoft Azure and promoting the use of AI and data analytics technologies. To build in-house digital organizational capabilities, we also advanced initiatives to establish the foundations for DX, including recruiting highly experienced global specialists, launching a global IT development center, and developing DX talent.」
InsTech and DX progressed to a strategic partnership with Microsoft, an Azure-based platform, AI and data analytics, a global IT development center, and DX talent development. - FY2024AdvancedAnnual report
「By utilizing technologies including generative AI and promoting DX, we will create value and improve channel productivity.」
InsTech and DX initiatives expanded to the use of technologies including generative AI and improvements in channel productivity. - FY2024-Q3AdvancedAnnual report
「Based on this understanding, our group has positioned DX as an important strategy and is promoting initiatives including “frequent two-way digital communication with customers,” “digital support for sales channels centered on Life Design Designers,” and “the development of new products and services using data and AI.”」
InsTech and digitalization initiatives were organized and expanded as DX measures comprising two-way digital communication, sales-channel support, and product and service development using data and AI. - FY2023-Q2AdvancedAnnual report
「We believe that factors behind the company’s rapid growth, including its thorough legacy-free operations, digital organizational capabilities, capital-light strategy, and business operations genuinely aligned with customers and channel partners, provide valuable lessons, including from a management perspective, and we will proceed with specific investigations and consideration of how to deploy and utilize this know-how within our group.」
InsTech and digitalization initiatives progressed toward acquiring and utilizing, through an acquisition, the organizational capabilities of Partners Life, including its legacy-free operations and digital sales platform. - FY2022AdvancedAnnual report
「Dai-ichi Life launched Mirashiru, an information website designed to create regular communication with customers in the digital space. Mirashiru provides information tailored to customers’ interests and enables online insurance consultations, and services will continue to be expanded in stages.」
InsTech and digitalization initiatives progressed to the implementation of customer touchpoints through the launch of an information website, information distribution and online insurance consultations. - FY2020AdvancedAnnual report
「Dai-ichi Life began selling small-amount, short-term insurance in collaboration with startup companies, with enrollment and insurance claims procedures completed via smartphone.」
InsTech initiatives took concrete form in collaboration with startups, the launch of small-amount, short-term insurance that can be purchased and claimed entirely via smartphone, and digital marketing. Comprehensive partnership agreements were also concluded with Tokyo University of Science and Tohoku University. - FY2019AdvancedAnnual report
「Specifically, we will improve customer convenience in benefit payments and various procedures by digitizing customer interfaces, while shifting human resources to growth areas in Japan and overseas through productivity improvements, including the automation of administrative operations through the introduction of RPA (Robotic Process Automation) and AI technologies.」
The direction of InsTech took concrete form in the digitization of customer touchpoints, business automation using RPA and AI, a big-data analytics organization, and the Dai-ichi Life Innovation Lab. - FY2017First statedAnnual report
「With regard to InsTech, which seeks to create innovation unique to the life insurance business from both the insurance business and technology perspectives, we will pursue the creation of further added value through collaboration with other industries and the use of external development capabilities and ideas.」
An innovation initiative combining insurance and technology was established under a designated name.