Redefining the Long-Term Vision, +α Vision 90, and the Corporate Philosophy

「The new core banking system at the heart of this initiative went live in January 2025. Starting with the use of this new system, we will expand customer contact points through branch formats suited to local characteristics, including branches open on Saturdays and Sundays, and a new app. We will also advance the shift from administrative operations to sales through reforms to over-the-counter operations and the rebuilding of business processes using AI. In addition, we will pursue higher productivity and accelerate growth strategies leading to increased profits by rebuilding our human-resource portfolio, including by strengthening our sales force by 250 people.」

「Under the new long-term vision, we will pursue the next-generation transformation of the management resources built up to date, including the launch of a next-generation core banking system and strengthening human resources in front-line sales, while capturing changes in opportunities and threats such as the arrival of a world with interest rates and increased labour mobility. We aim to become a “No. 1 customer-satisfaction social solutions group” that provides additional value by starting with solutions to social issues.」