Strengthening Customer Touchpoints and Proposal Capabilities through a New Sales Structure and BPR
First written in FY2018. 2 of 4 entries say "Restated". Latest entry: FY2023.
1 other company's latest entry also says "Restated".
- FY2023RestatedAnnual report
「Key Strategy ① Concentrating Management Resources on the Small and Medium-Sized Enterprise Sector By concentrating management resources on “transactions with small and medium-sized enterprises,” the area in which our Group can make the greatest contribution, we will establish sales activities capable of responding quickly and accurately to diverse funding needs and our customers’ management challenges.」
The policy is to continue concentrating management resources on transactions with small and medium-sized enterprises, establishing a new sales structure, and building regional financial infrastructure. - FY2022AdvancedAnnual report
「In particular, business loans have been increasing steadily throughout all of the Bank’s operating areas, supported by efforts to make the Bank customers’ main bank through advanced proposal activities and broad-based support for their core businesses, tailored to the characteristics of each region and delivered with speed.」
In connection with the policy of establishing a new sales structure and strengthening proposal capabilities, advanced proposal activities, support for customers’ core businesses, and efforts to make the Bank their main bank were implemented as specific sales measures, contributing to growth in business loans. - FY2019RestatedAnnual report
「In parallel, we will improve productivity through initiatives to streamline operations (BPR), thereby achieving both “stronger customer contact and an advanced proposal structure.”」
The policy of combining a stronger branch-based sales structure and head-office support functions with BPR to balance customer contact and proposal capabilities was reiterated. - FY2018First statedAnnual report
「Key Strategy ② Change: Building a New Sales Structure to Expand Competitiveness. We will work to establish a branch-based sales structure capable of further enhancing financial services in transactions with small and medium-sized enterprises, as well as to strengthen head-office support functions. In parallel, we will improve productivity through initiatives to streamline operations (BPR), thereby achieving both “stronger customer contact and an advanced proposal structure.”」
The aim is to strengthen customer contact and establish an advanced proposal structure by combining a stronger branch-based sales structure and head-office support functions with BPR.