Crowdfunding and the Expansion of Non-Face-to-Face Channels
First written in FY2016. 8 of 9 entries say "Advanced", first in FY2017. Latest entry: FY2025.
6 other companies' latest entry also says "Advanced".
- FY2025AdvancedAnnual report
「We also improved convenience through digital technology by expanding the functionality of the Akigin App, a banking app for smartphones, to enable customers to open ordinary deposit and investment trust accounts.」
We expanded the Akigin App's functionality to include opening ordinary deposit and investment trust accounts. - FY2024AdvancedAnnual report
「We expanded the functionality of the Akigin App so customers could use some counter services without visiting a branch, and opened the Akigin Home-Building Consultation Plaza, equipped to provide comprehensive support for building a home beyond loans, among other initiatives to improve convenience through digital technology and enhance the value of face-to-face proposals.」
In addition to expanding the functionality of the Akigin App, we opened a consultation plaza providing comprehensive support for home building. - FY2023AdvancedAnnual report
「We also actively pursued digital improvements to convenience and more sophisticated proposals, including expanding the web-based personal loan service and introducing an insurance policy analysis system.」
We expanded the web-based personal loan service and introduced an insurance policy analysis system. - FY2021AdvancedAnnual report
「With the web-based personal loan service, customers can complete the application and contracting process for a personal loan without visiting a branch, entirely without paper documents or a seal.」
We advanced the shift to non-face-to-face services, including consultation appointments through the app and website, switching to passbook-free accounts, and the process from personal loan application through contracting. - FY2020AdvancedAnnual report
「In fiscal 2019, we added a household budgeting function and began offering passbook-free accounts through the Akigin App.」
We added a household budgeting function to the existing smartphone app and began offering passbook-free accounts. - FY2019AdvancedAnnual report
「In April, we introduced the Akigin App for individuals, enhancing smartphone-based services, which are now used by many customers.」
We introduced a smartphone app for individuals and expanded our non-face-to-face channels. - FY2018AdvancedAnnual report
「In addition, from July 2017 we began offering the instant-settlement card OnlyOne Debit, further improving customer convenience.」
We began offering an instant-settlement card and expanded our non-face-to-face and payment channels. - FY2017AdvancedAnnual report
「We introduced a robo-adviser service that provides customers with examples of funds and asset allocations suited to their circumstances simply by having them answer a few questions on our website.」
As part of our non-face-to-face asset-building support, we introduced a robo-adviser and also lowered the minimum purchase amount for regular investment trusts and began distributing information by email. - FY2016First statedAnnual report
「In August 2015, we launched FAN AKITA, a reward-based crowdfunding service aimed at revitalizing the region.」
We also launched a smartphone-only account-opening app and procedures that can be completed entirely online, advancing regional revitalization and improved customer convenience at the same time.