Responding to increasingly diverse customer needs

「イオンネットスーパーで2026年10月15日(木)～18日(日)のお受取り、且つ商品合計金額税込2,000円以上ご注文いただいた方を対象に「中日ドラゴンズファンフェスタ2026」のペアチケットが当たるキャンペーンを実施いたします。」

「In July, AEON NEXT Co., Ltd. launched Green Beans, an online marketplace shipped from its customer fulfillment center (CFC), opening the service initially in 7 special wards of Tokyo and 4 cities in Chiba Prefecture, and expanding it from September to 2 wards in Kawasaki, Kanagawa Prefecture.」

「The service allows customers to set delivery times in one-hour increments from 7:00 a.m. to 11:00 p.m. and offers approximately 50,000 items, including high-quality fresh products and large-volume products characteristic of fulfillment-center shipments. It meets the needs of customers, including dual-income households and families raising children, who have a strong need to reduce shopping time and limited opportunities to visit stores.」

「For the online supermarket, in addition to strengthening the product range of fresh foods and prepared foods, we expanded morning delivery and the number of delivery slots and launched Advance Delivery Reservations, which allows customers to reserve delivery slots up to 10 days in advance, thereby improving convenience. Sales grew by approximately 20% year on year.」

「AEON Style Online nearly doubled the number of products handled from the previous year, and sales during the period rose sharply to 238% of the year-earlier level. For the online supermarket, where demand expanded during the pandemic, we worked to improve convenience by expanding morning delivery and the number of delivery slots and launching Advance Delivery Reservations, which allows customers to reserve delivery slots up to 10 days in advance. Sales grew by approximately 20% year on year.」

「For the expanding online supermarket, we worked to modify systems to reduce stockouts, expand morning delivery slots and increase the number of delivery slots. As a result, online-supermarket sales in the first half of the current fiscal year grew by more than 20% year on year, further increasing from the first half of the previous fiscal year, when demand surged. ... We newly rolled out Doko Demo Regi Regigo at 36 stores, bringing the combined total for AEON Retail Co., Ltd. and AEON Retail Store Co., Ltd. to 58 stores as of the end of August.」

「We are using digital technology to promote store-floor initiatives suited to new lifestyles spreading during the pandemic and to expand services addressing demand for contactless and non-face-to-face shopping.」

「For its online supermarket, where demand surged, we expanded the number of stores offering the in-store pickup service Pickup! to 200 as of the end of the current fiscal year, while diversifying pickup methods. ... The Doko Demo Regi Regigo service was available at 22 stores as of the end of the current fiscal year.」

「For its online supermarket, where demand surged, we expanded the number of stores offering in-store pickup services, including dedicated counters, lockers and parking-lot pickup, to 196 as of the end of the third quarter of the current fiscal year, diversifying pickup methods. We also addressed the heightened demand for contactless and non-face-to-face shopping during the pandemic by introducing the self-checkout service Doko Demo Regi Regigo, which allows customers to scan products with their smartphones and pay at dedicated registers. The service was available at 20 stores as of the end of the third quarter of the current fiscal year.」

「To address the expanding mask market, AEON Retail Co., Ltd. expanded its Mask Shop, offering up to approximately 400 types of masks selected for their materials, functions, colors, patterns and shapes, to approximately 340 AEON and AEON Style stores in Honshu and Shikoku to meet demand for a wide variety of masks.」

「During the first 3 quarters of the current fiscal year, AEON Retail Co., Ltd. responded to the increasingly diverse needs of local customers by revitalizing 33 existing stores and opening 9 new stores.」

「During the first half of the current fiscal year, AEON Retail Co., Ltd. opened 8 stores. ... At existing stores, it revitalized 22 stores during the first half of the current fiscal year to meet the increasingly diverse needs of local customers.」

「During the first quarter of the current fiscal year, AEON Retail Co., Ltd. opened 4 stores. AEON Style Kamiasao, which opened in March in Kanagawa Prefecture, offers Koko de Deli, where customers can eat steak, pasta and other dishes on site, as well as a product range centered on food, including fresh foods and prepared foods. It also offers pharmaceuticals and prescription dispensing, operating as a food supermarket where local customers can purchase everything they need in one place.」

「In November, through the Kids Republic app, AEON's parenting-support app, we launched Obstetrics and Gynecology Online for Kids Republic, a service for app members that allows pregnant women to consult obstetricians and midwives about their concerns. We expanded opportunities to provide products and services needed by families raising children through stores, the app and the online shop.」

「AEON Style Sendai Oroshimachi, which opened in September in Miyagi Prefecture, developed one of the largest food floors in the Tohoku region, centered on Koko de Deli, where customers can enjoy freshly prepared food on site, and combining a food court with approximately 700 seats and specialty food stores. It also introduced the Putmenu service in the food court, allowing customers to order and pay without lining up at restaurant registers, a convenience for customers with small children and busy businesspeople.」

「During the first half of the current fiscal year, AEON Retail Co., Ltd. opened 4 stores. AEON Style Zama, which opened in March in Kanagawa Prefecture, is located in an area with many young families busy with work and childcare. We expanded its eat-in space so that customers could easily enjoy their choice of prepared foods and boxed meals.」

「AEON Style Zama, which opened in March in Kanagawa Prefecture, is located in an area with many young families busy with work and childcare. We expanded its eat-in space so that customers could easily enjoy their choice of prepared foods and boxed meals.」

「In addition to price reductions, we have simultaneously strengthened the prepared-foods division and eat-in facilities in anticipation of the increase in dual-income households, and enhanced services to address an aging society, thereby meeting increasingly diverse customer needs.」

「During the first quarter of the current fiscal year, AEON Retail Co., Ltd. opened 2 new stores and revitalized 23 stores to provide product ranges and services that meet customers' increasingly diverse needs.」

「In recent years, customers' lifestyles and values have changed significantly, and have become increasingly diverse at an accelerating pace, driven by the comfort and convenience brought by information, technology and technological innovation.」

「The successful diversification of the business portfolio over previous fiscal years in response to changes in customer needs and lifestyles contributed to consolidated results. Operating profit increased in 6 of the 8 businesses by segment.」

「We sought to strengthen business competitiveness by responding to increasingly diverse customer needs arising from changes in lifestyles and values.」

「We sought to strengthen business competitiveness by responding to increasingly diverse customer needs arising from changes in lifestyles and values.」