Maximizing the Benefits of Reorganizing Personal Sales Territories and Deepening Customer Relationships
First written in FY2018. 1 of 3 entries say "Raised", first in FY2020. Latest entry: FY2021.
The whole theme swung hardest in 2020: 3 of 15 companies on the "Worse" side.
14 other companies' latest entry also says "Advanced".
- FY2021AdvancedAnnual report
「In the external-sales business, in addition to working to further improve customer satisfaction and expand sales from external-sales activities, we will expand our house-renovation business, for which demand has recently been increasing, and work to improve earnings and productivity.」
In addition to improving customer satisfaction, sales and productivity in the external-sales business, the company has identified expansion of the house-renovation business as a new concrete initiative. - FY2020RaisedAnnual report
「In the external-sales business, we will integrate and reorganize the territories in charge, work to improve customer satisfaction and expand sales from external-sales activities, and pursue higher productivity.」
The scope of the initiatives has expanded from maximizing the benefits of the previous territory reorganization and deepening customer relationships to integrating and reorganizing territories, expanding sales and improving productivity. - FY2018First statedAnnual report
「We will improve operational efficiency and deepen customer relationships in order to maximize the benefits of the territory reorganization implemented in the first year of the plan.」
Based on the reorganization of external-sales territories implemented in the first year of the medium-term plan, the company intends to improve operational efficiency and deepen customer relationships.