Increasing Repeat Customers Through Events, Communications and Service Improvements
First written in FY2017-Q1. 16 of 20 entries say "Restated". Latest entry: FY2026-H1.
1 other company's latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「The hot-spring facility business actively held heat-wave events and yoga classes, increasing visitor numbers, but」
In addition to its conventional event initiatives, the company specifically held heat-wave events and yoga classes, leading to an increase in visitor numbers. - FY2025AdvancedAnnual report
「The hot-spring facility business increased visitor numbers by holding heat-wave events inspired by the popularity of saunas and expanding food service and ancillary facilities, but」
In addition to its conventional events and the expansion of food service and ancillary facilities, the company specifically held heat-wave events inspired by the popularity of saunas, leading to an increase in visitor numbers. - FY2025-H1AdvancedAnnual report
「The hot-spring facility business increased visitor numbers through events and the expansion of food service and ancillary facilities, but」
In addition to its conventional events, the company identified the expansion of food service and ancillary facilities as specific initiatives, leading to an increase in visitor numbers. - FY2023RestatedAnnual report
「In the hot-spring facility business, we worked to raise the level of customer service and service quality at each facility, aimed to become the leading store in each community, and promoted and held events closely tailored to local users. We also strongly highlighted the selling points of our facilities, including the "Yuttari-en" brand and the benefits of natural hot springs, while continuing to improve the quality of food service, relaxation services and other offerings.」
The company continues to improve customer service and service quality at its hot-spring facilities, hold community-focused events, strengthen its brand proposition, and improve the quality of food service, relaxation services and other offerings. - FY2022-Q2RestatedAnnual report
「The hot-spring facility business planned, promoted and held various events, while working to raise the level of customer service and service quality and acquire new customers and increase repeat customers.」
The hot-spring facilities continue initiatives involving events, communications, improvements to customer service and service quality, and acquiring new customers and repeat customers. - FY2022-Q1RestatedAnnual report
「The hot-spring facility business planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility.」
The hot-spring facilities continue initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2021-Q3RestatedAnnual report
「The hot-spring facility business planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers, but the impact of reduced dining out to avoid the risk of COVID-19 infection weighed on results,」
The hot-spring facility business continues initiatives involving events and communications, improvements to customer service and service quality, and increased repeat customers. - FY2020-Q3RestatedAnnual report
「At existing hot-spring facilities, the business planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers, but」
At existing hot-spring facilities, the business continues initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2020-Q2RestatedAnnual report
「At existing hot-spring facilities, the business planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers, but」
At existing hot-spring facilities, the business continues initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2020-Q1RestatedAnnual report
「The hot-spring facility business planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility, but」
The hot-spring facilities continue initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2019-Q2RestatedAnnual report
「The hot-spring facility business actively planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility, but」
The hot-spring facilities continue initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2019-Q1RestatedAnnual report
「The hot-spring facility business actively planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility, but」
The hot-spring facilities continue initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2018RestatedAnnual report
「In the hot-spring facility business, we worked to raise the level of customer service and service quality at each facility, aimed to become the leading store in each community, and promoted and held events closely tailored to local users. We also strongly highlighted the selling points of our facilities, including the "Yuttari-en" brand and the benefits of natural hot springs, while continuing to improve the quality of food service, relaxation services and other offerings.」
The company continues to improve customer service and service quality at its hot-spring facilities, promote events and communications, strengthen its brand proposition, and improve the quality of ancillary services. - FY2018-Q3RestatedAnnual report
「The hot-spring facility business actively planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility, but」
The hot-spring facilities continue initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2018-Q2RestatedAnnual report
「The hot-spring facility business actively planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility, but」
The hot-spring facilities continue initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2018-Q1RestatedAnnual report
「The hot-spring facility business actively planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility, but」
The hot-spring facilities continue initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2017RestatedAnnual report
「In the hot-spring facility business, we worked to raise the level of customer service and service quality at each facility, aimed to become the leading store in each community, and promoted and held events closely tailored to local users. We also strongly highlighted the selling points of our facilities, including the "Yuttari-en" brand and the benefits of natural hot springs, while continuing to improve the quality of food service, relaxation services and other offerings.」
In addition to events, communications, improvements to customer service and service quality, and acquiring repeat customers, the company aims to become the leading store in each community and improve the quality of its brand and ancillary services. - FY2017-Q3RestatedAnnual report
「The hot-spring facility business actively planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility. As a result, revenue was ¥1,264 million, up 0.3% from the same quarter of the previous year, and operating profit was ¥54 million, up 227.1% year on year, due in part to lower costs.」
The hot-spring facilities continue initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2017-Q2RestatedAnnual report
「As a result of actively planning, promoting and holding various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility,」
The hot-spring facility business continues initiatives involving events, communications, improvements to customer service and service quality, and increased repeat customers. - FY2017-Q1First statedAnnual report
「We actively planned, promoted and held various events, while working to raise the level of customer service and service quality and increase repeat customers at each facility.」
These are described as specific measures to attract and retain customers in the hot-spring facility business.