Strengthening Sales, Product and Service Capabilities Based on a Customer-First Philosophy
First written in FY2017-Q1. 26 of 39 entries say "Restated". Latest entry: 2026-09-29.
7 other companies' latest entry also says "Reframed".
- 2026-09-29ReframedEarnings
「当社は当期スローガンを『全従業員の知恵と工夫を結集し やらないことを決め やるべきことに全力を尽くし お客様に喜ばれるお店をつくろう』と定めました。「小さな気づきを行動に移そう」という姿勢を継続し」
年度スローガンを新たな表現に更新しつつ、従業員の気づきと行動を重視する姿勢を継続している。 - FY2027-H1ReframedAnnual report
「Against this backdrop, we adopted the following slogan for the current fiscal year: “Bring together the wisdom and ingenuity of all employees, decide what not to do, devote our full efforts to what needs to be done, and create stores that delight our customers.” We will maintain our commitment to “turning small insights into action” and promote greater operational efficiency to optimize costs. In addition, by offering products and services that meet increasingly diverse lifestyles and putting into practice our efforts to create stores customers choose, aimed at restoring customer traffic, we will deliver safe, reliable food and enriched lives to our customers while contributing to local communities and strengthening our sustainable earnings capacity.」
The slogan was updated from the previous fiscal year's focus on employee insights and action to a current-year slogan highlighting the wisdom and ingenuity of all employees, the choice of what not to do, operational efficiency, the recovery of customer traffic, and the creation of stores customers choose. - 2026-06-26ReframedEarnings
「The Company established the following slogan for the current fiscal year: "Let us bring together the wisdom and ingenuity of all employees, decide what not to do, devote our full efforts to what must be done, and create stores that delight our customers." The attitude of "turning small observations into action" will continue」
The Company presented a new annual slogan while continuing its previous attitude of "turning small observations into action." - FY2026RestatedAnnual report
「Under these circumstances, the Company continued from the previous fiscal year its annual slogan, “Let us turn small observations into action: together, let us create a better sales floor,” and reconfirmed “for a better store” as a common behavioral objective for each employee」
The Company continued the annual slogan from the previous fiscal year and continued improving sales floors through individual employees’ observations and actions. - FY2026-H1RestatedAnnual report
「Under these circumstances, the Company continued from the previous fiscal year its annual slogan, “Let us turn small observations into action: together, let us create a better sales floor,” reconfirmed “for a better store” as a common behavioral objective for each employee, and continued working to provide products and services suited to changing lifestyles, including responses to increasingly diverse customer needs」
The Company continued the annual slogan from the previous fiscal year, as well as improving sales floors through employees’ observations and actions and responding to customer needs. - FY2025RestatedAnnual report
「Under these circumstances, the Company will continue into the next fiscal year its annual slogan, “Let us turn small observations into action: together, let us create a better sales floor.”」
In FY2025, the Company continued its annual slogan of improving sales floors through individual employees’ observations and actions. - FY2025-H1RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us turn small observations into action: together, let us create a better sales floor,” made “for a better store” a common behavioral objective for each employee, and pursued the provision of products and services suited to changing lifestyles, including responses to increasingly diverse customer needs.」
The Company continued into the interim period the annual slogan presented in FY2025-Q1 of creating better sales floors through small observations and actions. - FY2025-Q1ReframedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us turn small observations into action: together, let us create better sales floors,” made “for a better store” a common behavioral objective for each employee, and pursued the provision of products and services suited to changing lifestyles, including responses to increasingly diverse customer needs.」
The wording changed from the previous expression foregrounding business-format restructuring, market-share growth and a customer-first philosophy to an annual slogan centered on individual employees’ small observations and actions and creating better sales floors. - FY2024RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment by increasing our market share through restructuring our business formats and reducing costs by advancing business reforms,”」
In FY2024, the Company continued its annual slogan centered on restructuring 4 business formats, increasing market share and reducing costs through business reforms. - FY2024-Q3RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment by increasing our market share through restructuring our business formats and reducing costs by advancing business reforms,” and pursued the restructuring of 4 business formats to increase its share in its market area, operational efficiency to reduce costs, responses to increasingly diverse customer needs, and the provision of products and services suited to changing lifestyles.」
Following FY2024-Q1 and Q2, the Company reiterated its annual slogan centered on restructuring 4 business formats, increasing market share and reducing costs through operational efficiency. - FY2024-Q2RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment by increasing our market share through restructuring our business formats and reducing costs by advancing business reforms,” and pursued the restructuring of 4 business formats to increase its share in its market area, operational efficiency to reduce costs, responses to increasingly diverse customer needs, and the provision of products and services suited to changing lifestyles.」
The Company reiterated the annual slogan presented in FY2024-Q1, the restructuring of 4 business formats, market-share growth and cost reductions through operational efficiency. - FY2024-Q1ReframedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment by increasing our market share through restructuring our business formats and reducing costs by advancing business reforms,” and pursued the restructuring of 4 business formats to increase its share in its market area, operational efficiency to reduce costs, responses to increasingly diverse customer needs, and the provision of products and services suited to changing lifestyles.」
The wording changed from the previous annual slogan calling for responses to the social environment, a customer-first philosophy and contributions to local communities to an expression foregrounding increased market share in the Company’s market area through restructuring 4 business formats and cost reductions through business reforms. - FY2023-Q3RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment, uphold our customer-first philosophy and strive to become a company that contributes to local communities,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the constantly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
Following FY2023-Q1 and Q2, the Company reiterated as its annual slogan and fundamental policy its response to the social environment and customer needs, customer-first philosophy, contribution to local communities, food safety and security, and provision of products and services suited to changing lifestyles. - FY2023-Q2RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment, uphold our customer-first philosophy and strive to become a company that contributes to local communities,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the constantly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
Following FY2023-Q1, the Company reiterated its annual slogan of responding to changes in the social environment and customer needs, upholding a customer-first philosophy and contributing to local communities, as well as providing products and services suited to changing lifestyles. - FY2023-Q1ReframedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment, uphold our customer-first philosophy and strive to become a company that contributes to local communities,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the constantly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
The wording changed from the previous slogan centered on individual awareness and behavioral change to an annual slogan foregrounding responses to the rapidly changing social environment, a customer-first philosophy and contributions to local communities. - FY2022RestatedAnnual report
「Under these circumstances and the new management structure, the Company adopted the annual slogan, “Let us respond to changes in the social environment and increasingly diverse customer needs through individual awareness and behavioral change,”」
The Company reiterated throughout the fiscal year the annual slogan from the previous fiscal year and its policy of responding to customer needs and changing lifestyles. - FY2022-Q3RestatedAnnual report
「Under these circumstances and the new management structure, the Company adopted the annual slogan, “Let us respond to changes in the social environment and increasingly diverse customer needs through individual awareness and behavioral change,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the rapidly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
Under the new management structure, the Company reiterated the same annual slogan as in the previous quarter and its fundamental policy of providing products and services suited to changing lifestyles. - FY2022-Q2RestatedAnnual report
「Under these circumstances and the new management structure, the Company adopted the annual slogan, “Let us respond to changes in the social environment and increasingly diverse customer needs through individual awareness and behavioral change,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the rapidly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
Following the previous quarter, the Company reiterated its annual slogan and fundamental policy of responding to changes in the social environment and customer needs through awareness and behavioral change. - FY2022-Q1RestatedAnnual report
「Under these circumstances and the new management structure, the Company adopted the annual slogan, “Let us respond to changes in the social environment and increasingly diverse customer needs through individual awareness and behavioral change,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the rapidly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
The Company reiterated the previous fiscal year’s annual slogan of responding to customer needs through individual awareness and behavioral change and described its efforts to provide products and services suited to changing lifestyles. - FY2021ReframedAnnual report
「Under these circumstances, the slogan for the next fiscal year is, “Let us respond to changes in the social environment and increasingly diverse customer needs through individual awareness and behavioral change.”」
The wording changed from the previous expression centered on work-style reforms involving “stop, reduce and review” and higher satisfaction to the next fiscal year’s slogan, which foregrounds individual employees’ awareness and behavioral change and responding to changes in the social environment and customer needs. - FY2021-Q3RestatedAnnual report
「Under these circumstances, the Company continued the annual slogan, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them,”」
The Company reiterated its annual slogan of work-style reforms centered on discontinuing, reducing and reviewing operations and improving customer and employee satisfaction. - FY2021-Q1RestatedAnnual report
「Under these circumstances, the Company continued the previous fiscal year’s annual slogan, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them,”」
The Company continued the same annual slogan as in the previous fiscal year, calling for higher customer and employee satisfaction through discontinuing, reducing and reviewing operations. - FY2020-Q3RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them.”」
The Company reiterated its annual slogan of work-style reforms centered on discontinuing, reducing and reviewing operations and improving customer and employee satisfaction. - FY2020-Q2RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them.”」
The Company reiterated the same annual slogan as in the previous quarter and continued its policy of work-style reforms centered on discontinuing, reducing and reviewing operations and improving satisfaction. - FY2020-Q1RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them.”」
The Company reiterated the annual slogan established in the previous fiscal year of scrutinizing operations and improving customer and employee satisfaction through work-style reforms. - FY2019ReframedAnnual report
「The slogan for the next fiscal year is, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them.”」
While maintaining the previous policy of improving satisfaction through business and work-style reforms, the Company updated the slogan for the next fiscal year by adding the specific wording “stop, reduce and review” operations. - FY2019-Q3RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us advance business and work-style reforms and achieve higher customer and employee satisfaction.”」
The Company reiterated its annual slogan of advancing business and work-style reforms to improve customer and employee satisfaction. - FY2019-Q2RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us advance business and work-style reforms and achieve higher customer and employee satisfaction.”」
The Company reiterated its annual slogan of advancing business and work-style reforms to improve customer and employee satisfaction. - FY2019-Q1RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us advance business and work-style reforms and achieve higher customer and employee satisfaction.”」
The Company reiterated the annual slogan established in the previous fiscal year of advancing business and work-style reforms to improve customer and employee satisfaction. - FY2018ReframedAnnual report
「Under these circumstances, the Group adopted the annual slogan, “Let us advance business and work-style reforms and achieve higher customer and employee satisfaction.”」
The wording changed from the previous expression centered on frontline capabilities and responding to increasingly diverse customer needs to an annual slogan focused on advancing business and work-style reforms and improving customer and employee satisfaction. - FY2018-Q3RestatedAnnual report
「The Company is working to realize the slogan, “Let us enhance frontline capabilities through business and work-style reforms and devote our full efforts to responding to increasingly diverse customer needs,”」
The Company reiterated the fiscal year 49 annual slogan and its policy of responding to customer needs. - FY2018-Q2RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us enhance frontline capabilities through business and work-style reforms and devote our full efforts to responding to increasingly diverse customer needs.”」
The Company reiterated its annual slogan, including its policy of responding to customer needs. - FY2018-Q1RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us enhance frontline capabilities through business and work-style reforms and devote our full efforts to responding to increasingly diverse customer needs.”」
The fiscal year 49 annual slogan reiterated the policies presented in the previous fiscal year of business and work-style reforms and enhancing frontline capabilities. - FY2017ReframedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us enhance frontline capabilities through business and work-style reforms and devote our full efforts to responding to increasingly diverse customer needs.”」
The wording changed from the previous slogan centered on a customer-first philosophy to the fiscal year 49 annual slogan, which foregrounded business and work-style reforms and enhanced frontline capabilities. - FY2017-Q3RestatedAnnual report
「Against this backdrop, at the beginning of the fiscal year, the Company adopted the slogan, “Let us uphold our customer-first philosophy, enhance our sales capability, product offerings and service through changes in how we act and our ability to execute, and respond to regional and customer needs,”」
The Company reiterated its customer-first philosophy and the strengthening of sales capability, product offerings and service as its slogan at the beginning of the fiscal year. - FY2017-Q2RestatedAnnual report
「Against this backdrop, at the beginning of the fiscal year, the Company adopted the slogan, “Let us uphold our customer-first philosophy, enhance our sales capability, product offerings and service through changes in how we act and our ability to execute, and respond to regional and customer needs,”」
The Company reiterated the previous quarter’s slogan of putting customers first and strengthening sales capability and related areas at the beginning of the fiscal year. - FY2017-Q1First statedAnnual report
「Let us uphold our customer-first philosophy, enhance our sales capability, product offerings and service through changes in how we act and our ability to execute, and respond to regional and customer needs」
The ongoing management policy adopted as the slogan for the first quarter.