Enhancing Frontline Capabilities through Business Process and Work-Style Reform
First written in FY2017. 22 of 33 entries say "Restated". Latest entry: FY2027-H1.
Okuwa moved to the "Worse" side of this theme in 2026, 1 year after the typical company in this theme (2025).
5 other companies' latest entry also says "Reframed".
- FY2027-H1ReframedAnnual report
「Against this backdrop, we adopted the following slogan for the current fiscal year: “Bring together the wisdom and ingenuity of all employees, decide what not to do, devote our full efforts to what needs to be done, and create stores that delight our customers.” We will maintain our commitment to “turning small insights into action” and promote greater operational efficiency to optimize costs.」
While continuing with the previous commitment to “turning small insights into action,” the Company added the wisdom and ingenuity of all employees, deciding what not to do, focusing on what needs to be done, and improving operational efficiency as new action priorities. - FY2026-H1RestatedAnnual report
「Under these circumstances, the Company will continue from the previous fiscal year the annual slogan, “Turn small insights into action. Change together. Create better sales floors,” and each employee will reconfirm “for the sake of better stores” as a common behavioral objective.」
The previous fiscal year’s annual targets remain in place, with each employee’s insights and actions reconfirmed as common behavioral objectives. - FY2025RestatedAnnual report
「Under these circumstances, the Company will continue the annual slogan in the next fiscal year: “Turn small insights into action. Change together. Create better sales floors.” Each employee will reconfirm “for the sake of better stores” as a common behavioral objective.」
The previous annual slogan will continue in the next fiscal year, with each employee’s actions reconfirmed as a common objective. - FY2025-H1RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us turn small observations into action: together, let us create a better sales floor,” made “for a better store” a common behavioral objective for each employee, and pursued the provision of products and services suited to changing lifestyles, including responses to increasingly diverse customer needs.」
The annual targets, which make each employee’s insights and actions a common objective and promote the creation of better sales floors, remain in place. - FY2025-Q1ReframedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us turn small observations into action: together, let us create better sales floors,” made “for a better store” a common behavioral objective for each employee, and pursued the provision of products and services suited to changing lifestyles, including responses to increasingly diverse customer needs.」
The wording was updated from annual targets focused on conventional operational reform and business-format restructuring to behavioral targets under which each employee turns insights into action and creates better sales floors. - FY2024RestatedAnnual report
「The Company has adopted the annual slogan, “Let us respond to major changes in the social environment by increasing market share through business-format restructuring and reducing costs by promoting operational reform,” and is restructuring its business formats while improving operational efficiency to reduce costs in order to increase its market share in its trading areas.」
The FY2024 annual targets, including market share gains through business-format restructuring and cost reductions through operational reform, remain in place. - FY2024-Q3RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment by increasing our market share through restructuring our business formats and reducing costs by advancing business reforms,” and pursued the restructuring of 4 business formats to increase its share in its market area, operational efficiency to reduce costs, responses to increasingly diverse customer needs, and the provision of products and services suited to changing lifestyles.」
The annual targets updated in FY2024-Q1 and Q2, including business-format restructuring, trading-area market share gains and cost reductions through operational reform, remain in place. - FY2024-Q2RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment by increasing our market share through restructuring our business formats and reducing costs by advancing business reforms,” and pursued the restructuring of 4 business formats to increase its share in its market area, operational efficiency to reduce costs, responses to increasingly diverse customer needs, and the provision of products and services suited to changing lifestyles.」
The FY2024-Q1 targets, including business-format restructuring, market share gains and cost reductions through operational reform, remain in place. - FY2024-Q1ReframedAnnual report
「The company set the annual slogan as follows: “Let's respond to major changes in the social environment by rebuilding our business formats to increase market share and reducing costs through operational reform,” and, to increase its share in its market area, began rebuilding 4 business formats and improving operational efficiency to reduce costs.」
The wording was updated from objectives centered on a customer-first philosophy and contributions to local communities to specific objectives and means involving the rebuilding of 4 business formats, increasing market share in the company's market area and reducing costs through operational reform. - FY2023-Q3RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us respond to the rapidly changing social environment, uphold our customer-first philosophy and strive to become a company that contributes to local communities,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the constantly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
The company continued the annual slogan updated in FY2023-Q1, focusing on responding to the social environment and customer needs, a customer-first philosophy and contributions to local communities. - FY2023-Q2RestatedAnnual report
「Under these circumstances, the company set the annual slogan as follows: “Let's respond fully to the rapidly changing social environment, uphold a customer-first philosophy and strive to become a company that contributes to local communities,”」
The company continued the annual slogan updated in FY2023-Q1. - FY2023-Q1ReframedAnnual report
「The company set the annual slogan as follows: “Let's respond fully to the rapidly changing social environment, uphold a customer-first philosophy and strive to become a company that contributes to local communities,”」
The slogan was updated from one focused on improving satisfaction through scrutinizing operations and work-style reform to wording focused on responding to the social environment, a customer-first philosophy and contributions to local communities. - FY2022RestatedAnnual report
「With each employee's ability to respond as its basic stance, the company continued working to address increasingly diverse customer needs, food safety and security, and the provision of a fulfilling life for consumers, while providing products and services suited to changing lifestyles in the post-COVID-19 environment.」
The company continued addressing customer needs, food safety and security, and changing lifestyles, with each employee's ability to respond as its focus. - FY2022-Q3RestatedAnnual report
「Under these circumstances and the new management structure, the Company adopted the annual slogan, “Let us respond to changes in the social environment and increasingly diverse customer needs through individual awareness and behavioral change,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the rapidly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
The company continued its annual objective of responding to the social environment and customer needs through awareness reform and the ability to take action, and restated its commitment to providing products and services. - FY2022-Q2RestatedAnnual report
「Under these circumstances and the new management structure, the Company adopted the annual slogan, “Let us respond to changes in the social environment and increasingly diverse customer needs through individual awareness and behavioral change,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the rapidly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
The company continued the annual slogan and restated its focus on responding to customer needs and providing products and services through awareness reform and the ability to take action. - FY2022-Q1RestatedAnnual report
「Under these circumstances and the new management structure, the Company adopted the annual slogan, “Let us respond to changes in the social environment and increasingly diverse customer needs through individual awareness and behavioral change,” and pursued the provision of products and services suited to changing lifestyles in the post-pandemic era, based on the fundamental policy of responding to the rapidly changing social environment and customer needs, ensuring food safety and security, and delivering fulfilling lives to customers.」
The company continued the annual slogan established in the previous fiscal year, focusing on responding to the social environment and customer needs through awareness reform and the ability to take action. - FY2021ReframedAnnual report
「Under these circumstances, the slogan for the next fiscal year is, “Let us respond to changes in the social environment and increasingly diverse customer needs through individual awareness and behavioral change.”」
The wording changed from work-style reform through scrutinizing existing tasks to objectives for the following fiscal year focused on responding to changes in the social environment and customer needs through awareness reform and the ability of each employee to take action. - FY2021-Q3RestatedAnnual report
「The company set the annual slogan as follows: “Let's scrutinize our work and achieve higher customer and employee satisfaction through work-style reform by stopping, reducing and reviewing tasks,”」
The company continued to set work-style reform through scrutinizing, stopping, reducing and reviewing tasks, and improving customer and employee satisfaction, as its annual objectives. - FY2021-Q1RestatedAnnual report
「The company continued the annual slogan from the previous fiscal year: “Let's scrutinize our work and achieve higher customer and employee satisfaction through work-style reform by stopping, reducing and reviewing tasks,”」
The company continued the previous fiscal year's annual slogan, focusing on work-style reform through scrutinizing, stopping, reducing and reviewing tasks, and on improving satisfaction. - FY2020RestatedAnnual report
「The company decided to continue the current fiscal year's slogan into the following fiscal year: “Let's scrutinize our work and achieve higher customer and employee satisfaction through work-style reform by stopping, reducing and reviewing tasks.”」
The company continued the current fiscal year's slogan into the following fiscal year, maintaining its focus on work-style reform through eliminating, reducing and reviewing tasks and on improving customer and employee satisfaction. - FY2020-Q3RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them.”」
Restates the annual objectives of work-style reform centered on scrutinizing tasks and deciding what to stop, reduce or review, and improving customer and employee satisfaction. - FY2020-Q2RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them.”」
Restates the annual objectives of work-style reform centered on scrutinizing tasks and deciding what to stop, reduce or review, and improving customer and employee satisfaction. - FY2020-Q1RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them.”」
Restates the annual objectives of work-style reform centered on eliminating, reducing and reviewing tasks, and improving customer and employee satisfaction. - FY2019ReframedAnnual report
「The slogan for the next fiscal year is, “Let us achieve higher customer and employee satisfaction through work-style reforms that scrutinize operations and ‘stop, reduce and review’ them.”」
While maintaining the goal of improving customer and employee satisfaction through operational and work-style reform, the company identified eliminating, reducing and reviewing tasks as specific action priorities for the following fiscal year. - FY2019-Q3RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us advance business and work-style reforms and achieve higher customer and employee satisfaction.”」
Restates the annual objective of improving customer and employee satisfaction through operational and work-style reform. - FY2018ReframedAnnual report
「Under these circumstances, the Group adopted the annual slogan, “Let us advance business and work-style reforms and achieve higher customer and employee satisfaction.”」
For the following fiscal year, the annual slogan changed from the previous focus on frontline capabilities and responding to customer needs to wording explicitly focused on improving customer and employee satisfaction. - FY2018-Q3RestatedAnnual report
「The Company is working to realize the slogan, “Let us enhance frontline capabilities through business and work-style reforms and devote our full efforts to responding to increasingly diverse customer needs,”」
Restates the annual slogan of enhancing frontline capabilities through operational and work-style reform and responding to customer needs. - FY2018-Q2RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us enhance frontline capabilities through business and work-style reforms and devote our full efforts to responding to increasingly diverse customer needs.”」
Restates the annual slogan of enhancing frontline capabilities through operational and work-style reform and responding to customer needs. - FY2018-Q1RestatedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us enhance frontline capabilities through business and work-style reforms and devote our full efforts to responding to increasingly diverse customer needs.”」
Restates the 49th fiscal year's annual objectives of enhancing frontline capabilities through operational and work-style reform and responding to customer needs. - FY2017First statedAnnual report
「Under these circumstances, the Company adopted the annual slogan, “Let us enhance frontline capabilities through business and work-style reforms and devote our full efforts to responding to increasingly diverse customer needs.”」
The company established operational reform, work-style reform and enhanced frontline capabilities as the annual slogan for the 49th fiscal year.