Worth reading
46Recurring
Scored from 5 of 6 sectionsDirection
Deterioration
Direction inferred from the company’s description.Scale
-4000
¥ million (versus the previous net sales forecast)Wording
Conditional
How definitive the wording is.Contents of this document
Financial results presentationFY2026 second quarter7 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥19,815 million-6.9%
Operating profit¥-1,090 million
Ordinary income¥-1,088 million
Net income¥117 million
Gross Profit Margin51.6 %
Operating profit margin-5.5 %
Selling, general and administrative expenses¥11,311 million
Full-year earnings forecast
Net Sales
¥41,000 million
Cost of sales
¥20,000 million
Gross profit
¥21,000 million
Selling, general and administrative expenses
¥22,200 million
Operating profit
¥-1,200 million
Ordinary income
¥-1,200 million
Profit attributable to owners of the parent
¥0 million
What the company explained in this material
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
- Year-on-year decline in consolidated revenue¥-1,458 million
- Decrease in SG&A expenses¥-1,123 million
- Improvement in operating income¥255 million
- Increase in interim net income attributable to owners of the parent due to gains on sales of fixed assets
- Downward revision to the full-year revenue forecast¥-4,000 million
New initiatives
- Review of the target market for the mail-order business, strengthening product appeal, and review of the cost structure
- Expansion of contracts for a new logistics outsourcing service
- Development of new insurance channels, including corporate insurance and maternity hospitals
- Store launch on ZOZOTOWN in April 2026
- Strengthening social media video marketing
- Expansion of ethical product offerings
- Expansion of collaborations with popular IPs
- Opening of a new childcare center in Kiyose, Tokyo, in April 2026
Key KPIsA metric the company considers important as a management benchmark.
- Year-on-year change in e-commerce marketplace revenue119 %
- Year-on-year change in physical-store revenue114 %
- Purchasing members75.1 10,000 peopleYear on year against the same period last year-2.8%
- New and reactivated purchasing members32.9 10,000 peopleYear on year against the same period last year+2.6%
- Repeat purchasing members42.2 10,000 peopleYear on year against the same period last year-5.4%
- Average spend per customer¥16,654Year on year against the same period last year-1,146.0%
- Total sessions102 % year on year
- Traffic from social media170 More than % year on year
- Video views1.40 million, 1.22 million, 970,000, 360,000
Unit price and quantity metricsThese figures show sales broken down by price and volume.
Purchasing members75.1
Purchasing members unit10,000 people
Average Spend per Customer16,654
Average spend per customer unit¥
New and reactivated purchasing members32.9
New and reactivated purchasing members unit10,000 people
Repeat purchasing members42.2
Repeat purchasing members unit10,000 people
Segment results
- Mail-Order BusinessNet Sales¥16,836 million (YoY -8.1%)Operating profit¥-1,299 million
- Corporate BusinessNet Sales¥1,763 million (YoY -3.7%)Operating profit¥74 million (YoY -26.7%)
- Insurance businessNet Sales¥200 million (YoY -5.6%)Operating profit¥44 million (YoY -51.1%)
- Other businesses (childcare support business)Net Sales¥1,015 million (YoY +12.5%)Operating profit¥89 million (YoY -8.2%)
Number of stores and locations
Store openings during the periodBegan operating a store on ZOZOTOWN in April 2026
Capital expenditures
¥253 millions purchases of property, plant and equipment
| Item | Details |
|---|---|
| Document type | Financial results presentation |
| Fiscal Period Covered | FY2026 second quarter |
| Net Sales | ¥19,815 million (YoY -6.9%) |
| Operating profit | ¥-1,090 million |
| Ordinary income | ¥-1,088 million |
| Net income | ¥117 million |
| Gross Profit Margin | 51.6 % |
| Operating profit margin | -5.5 % |
| Selling, general and administrative expenses | ¥11,311 million |
| Full-year earnings forecast | Net Sales ¥41,000 million / Cost of sales ¥20,000 million / Gross profit ¥21,000 million / Selling, general and administrative expenses ¥22,200 million / Operating profit ¥-1,200 million / Ordinary income ¥-1,200 million / Profit attributable to owners of the parent ¥0 million |
| Segment results | Segment Mail-Order Business / Net Sales ¥16,836 million (YoY -8.1%) / Operating profit ¥-1,299 million, Segment Corporate Business / Net Sales ¥1,763 million (YoY -3.7%) / Operating profit ¥74 million (YoY -26.7%), Segment Insurance business / Net Sales ¥200 million (YoY -5.6%) / Operating profit ¥44 million (YoY -51.1%), Segment Other businesses (childcare support business) / Net Sales ¥1,015 million (YoY +12.5%) / Operating profit ¥89 million (YoY -8.2%) |
| Breakdown of Factors Affecting the Change | Factors Year-on-year decline in consolidated revenue / Amount ¥-1,458 million, Factors Decrease in SG&A expenses / Amount ¥-1,123 million, Factors Improvement in operating income / Amount ¥255 million, Factors Increase in interim net income attributable to owners of the parent due to gains on sales of fixed assets / Amount Not disclosed, Factors Downward revision to the full-year revenue forecast / Amount ¥-4,000 million |
| Key KPIs | Indicator name Year-on-year change in e-commerce marketplace revenue / Value 119 % / Year on year against the same period last year Not disclosed, Indicator name Year-on-year change in physical-store revenue / Value 114 % / Year on year against the same period last year Not disclosed, Indicator name Purchasing members / Value 75.1 10,000 people / Year on year against the same period last year -2.8 10,000 people, Indicator name New and reactivated purchasing members / Value 32.9 10,000 people / Year on year against the same period last year 2.6 10,000 people, Indicator name Repeat purchasing members / Value 42.2 10,000 people / Year on year against the same period last year -5.4 10,000 people, Indicator name Average spend per customer / Value ¥16,654 / Year on year against the same period last year ¥-1,146, Indicator name Total sessions / Value 102 % year on year / Year on year against the same period last year Not disclosed, Indicator name Traffic from social media / Value 170 More than % year on year / Year on year against the same period last year Not disclosed, Indicator name Video views / Value 1.40 million, 1.22 million, 970,000, 360,000 / Year on year against the same period last year Not disclosed |
| Unit price and quantity metrics | Purchasing members 75.1 / Purchasing members unit 10,000 people / Average Spend per Customer 16,654 / Average spend per customer unit ¥ / New and reactivated purchasing members 32.9 / New and reactivated purchasing members unit 10,000 people / Repeat purchasing members 42.2 / Repeat purchasing members unit 10,000 people |
| Number of stores and locations | Number at period end Not disclosed / Store openings during the period Began operating a store on ZOZOTOWN in April 2026 / Store closures during the period Not disclosed |
| Capital expenditures | ¥253 millions (purchases of property, plant and equipment) |
| New initiatives | Review of the target market for the mail-order business, strengthening product appeal, and review of the cost structure, Expansion of contracts for a new logistics outsourcing service, Development of new insurance channels, including corporate insurance and maternity hospitals, Store launch on ZOZOTOWN in April 2026, Strengthening social media video marketing, Expansion of ethical product offerings, Expansion of collaborations with popular IPs, Opening of a new childcare center in Kiyose, Tokyo, in April 2026 |
Items this document does not state (14)
Results for the three months of the current quarterProgress against full-year forecastSelf-assessment against the planNumber of employeesAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesOrders received and order backlogMarket Size / ShareKey points of the Q&A
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Lower revenue due to delays in the progress and realization of the effects of various initiatives aimed at shifting the mail-order business toward digital channels, among other factors.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.