Proactive Hiring and Enhanced Training

「To promote the integration of management strategy and human resources strategy, we assigned an HRBP (Human Resources Business Partner) to each division beginning in fiscal 2025.」

「We held the second audition for a project to discover and support the talents of cast members working at our stores. Hoshino Mizuki won the grand prix in the music category, and Ebio. won in the art category.」

「For staff working at MOS BURGER restaurants nationwide, we began accepting applications for an art division on 16 April, in addition to the existing music division (applications are now closed). We will use the power of music and art to invigorate our restaurants and make them more attractive together with future artists.」

「Our target is for women to account for 30% of management positions in fiscal 2030. In the fiscal year under review, women accounted for 19.0% of all management positions at the Company, as of 31 March 2025.」

「Beginning in April 2024, we launched the “MOS RECORDS” project for employees and cast members working at MOS BURGER restaurants nationwide, with the aim of discovering, supporting and co-creating with the next generation of artists and creators. The project was intended to make the work environment more attractive and help secure personnel. In September, Lui, an artist selected at the first audition, which attracted 100 applicants, was confirmed to make a debut.」

「Our human resources development efforts aim to “create opportunities for each individual to grow and contribute,” and we are advancing the development of diverse career paths, enhancement of our personnel systems and improvements to our education programs. In fiscal 2023, we sent 1 person to International University’s 1-year MBA program and 2 people to overseas internships.」

「Our group is pursuing work-style reform centered on reviewing personnel systems and expanding education programs. Specifically, we have promoted diversity through measures including converting the head office to a free-address office, maintaining a telework rate of 50%, and maintaining a 100% return-to-work rate for female employees after childcare leave.」

「We provide local training in cooperation with a university and, after participants pass the Specified Skilled Worker examination, employ them as regular employees at MOS BURGER restaurants in Japan. When they return to Vietnam after 5 years, they will work at MOS BURGER restaurants in Asia, including Vietnam, and in other food-service businesses. We named this series of programs “Vietnam Kazoku,” expressing our desire to live and work together while supporting participants like family, and will continue promoting it.」

「After the restaurant industry was designated as a specified industrial sector, we launched a program to train and recruit Vietnamese personnel in order to use the new “Specified Skilled Worker” status for foreign nationals. In October, we partnered with Da Nang Vocational College of Tourism, a national college in Vietnam, to jointly develop an original education curriculum.」

「A further 10 owners were created through a combination of business succession and independence or entrepreneurship.」

「In addition, group company MOS Store Company introduced “Refamos,” a referral program under which employees and cast members each serve as recruiters, leading to recruitment not only of cast members but also of new employees. To improve retention, we actively provided opportunities for group seminars and direct dialogue between management and employees and cast members, working to improve staff satisfaction.」

「As the labor market remains favorable for job seekers and securing workers has become a challenge, we established new recruitment websites for new graduates and experienced hires to promote understanding of our group and secure talented personnel. The new recruitment websites use “A delicious heart” as their theme and provide specific information on the goals we pursue, career development, and our education and training programs, thereby encouraging empathy with and understanding of those goals. We also expanded the scope of the “Likmos” cast recruitment support site beyond MOS BURGER to include the Mother Leaf business and the Mos Farm companies, which are qualified agricultural land-holding corporations, generating recruitment results.」

「Through the use of the “Likmos” cast recruitment support site and the “Refamos” cast referral app, we are focusing on recruiting people who identify with our management vision of “making people happy through food.” We are also enhancing our training system through Mos Academy and creating many opportunities for direct dialogue with management, including cast meetings, appreciation gatherings and lunch meetings, to foster a shared sense of purpose at work and create an environment in which employees and cast members can work with enthusiasm.」

「To address the ongoing labor shortage, we launched the “Likmos” cast recruitment support site in June 2015. In April 2016, we added call center functionality, and in August of that year, with the 2020 Olympics in mind, we began offering support in foreign languages. Approximately 1,200 people were recruited through the site in the previous fiscal year, and more than 1,700 people were recruited during the cumulative first three quarters of the current fiscal year.」

「To address the ongoing labor shortage, we launched the “Likmos” cast recruitment support site in June 2015. In April 2016, we added call center functionality, and in August of that year, with the 2020 Olympics in mind, we began offering support in foreign languages. Approximately 1,200 people were recruited through the site in fiscal 2015, and in fiscal 2016 we are recruiting at twice last year’s pace. We will further strengthen our training programs to enable personnel to become productive at an early stage.」