Accelerating the Service-Based Business
First written in FY2016. 17 of 29 entries say "Advanced", first in FY2017. Latest entry: 2026-11-05.
The whole theme swung hardest in 2020: 1 of 12 companies on the "Worse" side.
14 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「In managed services, we also launched the new GASSAI® brand and began providing Security, Multi/Hybrid Cloud, and Digital Workplace services, which are expanding steadily.」
The expansion of the service-based business took concrete shape in the launch of the GASSAI brand and the start of services for security, multi/hybrid cloud, and digital workplaces. - FY2026-H1AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥45,593 million, up 6.7% year on year, while segment profit was ¥10,042 million, up 10.2%. Revenue and profit increased on the adoption of BankVision by new customers, an increase in financial institutions using the system, and the expansion of operations services. We will continue working to expand revenue and improve profitability by enhancing operational efficiency and expanding highly profitable service-based businesses.」
Outsourcing revenue increased 6.7% and segment profit increased 10.2%, driven by the adoption of BankVision by new customers, an increase in financial institutions using the system, and the expansion of operations services. - FY2025AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥90,583 million, up 18.3% year on year, while segment profit was ¥18,230 million, up 7.8%.」
Outsourcing, the core of the service-based business, generated higher revenue and profit, adding to its track record as a growth driver. - FY2025-H1AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥42,727 million, up 14.7% year on year, while segment profit was ¥9,114 million, up 9.5%. Revenue and profit increased as third-party cloud services and IT outsourcing services performed well, and operations commenced for new users of BankVision on Azure.」
Outsourcing revenue increased 14.7% and segment profit increased 9.5%, driven by third-party cloud services, IT outsourcing, and the start of operations for new BankVision on Azure users. - FY2024RestatedAnnual report
「We will continue working to establish areas of strength and enhance the value provided and profitability of our core businesses, while also expanding our service-based business.」
The company has positioned the expansion of its service-based business and enhancement of the value provided and profitability as business initiatives under its new policy. - FY2024-Q3AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥55,049 million, up 14.6% year on year, while segment profit was ¥12,348 million, down 4.3%. Revenue increased on higher sales of third-party cloud services, including those related to remote work, and increased use of service-based businesses, although」
Outsourcing revenue increased 14.6% year on year on higher sales of third-party cloud services and increased use of service-based businesses. - FY2024-Q2AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥37,250 million, up 16.9% year on year, while segment profit was ¥8,321 million, down 4.4%. Revenue increased on higher sales of third-party cloud services, including those related to remote work, and increased use of service-based businesses, although」
Outsourcing revenue increased 16.9% year on year on higher sales of third-party cloud services and increased use of service-based businesses, indicating continued expansion in the service-based business. - FY2023-Q2RestatedAnnual report
「Under the Management Policy (2021–2023), we designated this segment as a growth driver and will pursue further business expansion by expanding IT outsourcing, providing services that promote customers’ digital transformation, and expanding a range of service-based businesses that contribute to resolving social issues.」
The company has reaffirmed its policy of using outsourcing as a growth driver and expanding IT outsourcing, customer DX services, and services addressing social issues. - FY2023-Q1RestatedAnnual report
「Under the Management Policy (2021–2023), we designated this segment as a growth driver and will pursue further business expansion by expanding IT outsourcing, providing services that promote customers’ digital transformation, and expanding a range of service-based businesses that contribute to resolving social issues.」
The company has reaffirmed its policy of using outsourcing as a growth driver and expanding IT outsourcing, customer DX services, and services addressing social issues. - FY2022AdvancedAnnual report
「Outsourcing comprises contracted information-systems operations and service-based businesses. Revenue was ¥63.437 billion, up 6.5% from the previous fiscal year, and segment profit was ¥17.298 billion, up 6.3%. Revenue and profit increased as platform services for e-commerce operators and financial institutions steadily accumulated, while implementation services ahead of launch and operations services after launch also progressed smoothly.」
Outsourcing, the core of the service-based business, generated higher revenue and profit as platform services for e-commerce and financial institutions, together with implementation and operations services, continued to build. - FY2022-Q1AdvancedAnnual report
「Revenue from the outsourcing business was ¥16.0 billion, exceeding the previous year's level and progressing steadily. We will continue to seek expansion of the outsourcing business.」
As a core component of the service-based business, quarterly revenue from outsourcing was ¥16.0 billion, exceeding the previous year's level. - FY2021AdvancedAnnual report
「We position the outsourcing business as a growth driver and will continue to seek its expansion.」
The company clearly positions outsourcing as a growth driver and incorporates the expansion of IT outsourcing and services addressing social issues into its policy for the next period. - FY2021-Q3AdvancedAnnual report
「In fee-based businesses, services for car sharing and shared offices remained sluggish, but transaction volumes for the value card business and digital codes performed well, helped by stay-at-home demand and other factors. Domestic transaction volumes for QR and barcode payments also continued to trend upward. In addition, energy management-related services expanded steadily, and fee-based businesses overall exceeded the previous year's level, contributing to growth in priority areas.」
The company states that fee-based businesses overall exceeded the previous year's level due to growth in digital codes, domestic QR and barcode payments, and energy management-related services. - FY2021-Q2AdvancedAnnual report
「In addition to further expanding IT outsourcing, we will seek further business expansion by expanding various service-delivery businesses that contribute to resolving social issues, including services supporting a smart society through cashless payments and related areas, and energy management solutions for a sustainable energy society.」
For the service-based business, the company sets out a concrete expansion policy by explicitly identifying service areas addressing social issues, including cashless payments and energy management, in addition to IT outsourcing. - FY2021-Q1AdvancedAnnual report
「In addition to further expanding IT outsourcing, we will seek further business expansion by expanding various service-delivery businesses that contribute to resolving social issues, including services supporting a smart society through cashless payments and related areas, and energy management solutions for a sustainable energy society.」
For the service-based business, the company identifies cashless payments, energy management and other service areas addressing social issues, and sets out a concrete expansion policy. - FY2020-Q2RestatedAnnual report
「In addition to traditional outsourcing services, we will seek further business expansion by expanding service-based and fee-based businesses, including QR and barcode payment services and platform offerings in the energy management and MaaS fields.」
The company reaffirms its policy of expanding service-based and fee-based businesses targeting QR and barcode payments, energy management and MaaS. - FY2020-Q1RestatedAnnual report
「In addition to traditional outsourcing services, we will seek further business expansion by expanding service-based and fee-based businesses, including QR and barcode payment services and platform offerings in the energy management and MaaS fields.」
The company reaffirms its policy of expanding service-based and fee-based businesses targeting QR and barcode payments, energy management and MaaS. - FY2019AdvancedAnnual report
「In addition to traditional outsourcing services, we will seek further business expansion by expanding service-based and fee-based businesses, including QR and barcode payment services, and platform offerings in the energy management and MaaS fields.」
The company identifies QR and barcode payments, energy management and MaaS platforms as specific areas for service-based and fee-based businesses. - FY2019-Q3AdvancedAnnual report
「Revenue from fee-based businesses has been gradually expanding, centered on electronic payments and mobility-related businesses. We will seek to further improve profitability by expanding these highly profitable businesses.」
As specific examples of the service-based business, the company highlights growth in revenue from fee-based businesses related to electronic payments and mobility, and its policy of further expanding highly profitable businesses. - FY2019-Q2RestatedAnnual report
「We will continue transforming the traditional business model by standardizing development methods and business processes, reusing intellectual property from previously developed products and expanding implementation-based businesses, thereby advancing the shift to a service-based business.」
The shift to a service-based business through standardization, the reuse of intellectual property and expansion of implementation-based businesses is continuing. - FY2018RestatedAnnual report
「Construction and operation of ICT, historically a core business, face intensifying competition in speed and pricing as cloud services expand. We will shift to more productive service-based and implementation-based models to support customers' operations.」
The shift to service-based and implementation-based models is continuing in response to the move to the cloud and intensifying competition. - FY2018-Q3RestatedAnnual report
「In the business ICT platform field, the company is promoting the standardization of development methods and business processes, the reuse of intellectual property, and the expansion of implementation-based businesses. The transformation from a conventional business model to a service-based business continues to progress steadily.」
The transformation to a service-based business is continuing through standardization, the reuse of intellectual property and expansion of implementation-based businesses. - FY2018-Q2RestatedAnnual report
「In the business ICT platform field, the company is promoting the standardization of development methods and business processes, the reuse of intellectual property, and the expansion of implementation-based businesses. The transformation from a conventional business model to a service-based business continues to progress steadily.」
The transformation to a service-based business is continuing through standardization, the reuse of intellectual property and expansion of implementation-based businesses. - FY2018-Q1RestatedAnnual report
「In the business ICT platform field, the company is promoting the standardization of development methods and business processes, the reuse of intellectual property, and the expansion of implementation-based businesses. The transformation from a conventional business model to a service-based business is progressing steadily.」
The transformation from traditional businesses to service-based businesses through standardization and the reuse of intellectual property is continuing. - FY2017AdvancedAnnual report
「To accelerate the transformation to a service-based business, we will reorganize the Business Innovation Division, strengthen collaboration among business innovation organizations and promote the formation of business ecosystems across industries. To speed up the execution of strategic measures, we will also establish a Business Services Promotion Department within the Business Services Division as an organization directly reporting to the CDO. By strengthening strategic coordination between the 2 divisions, we will promote the expansion of the service-based business.」
The company is taking concrete steps to accelerate the service-based business through divisional reorganization, the establishment of a Business Services Promotion Department and stronger interorganizational collaboration. - FY2016First statedAnnual report
「To accelerate the service-based business, we will consolidate functions for building and promoting platforms centered on IoT, cloud and standardization within the Service Planning Department, while reorganizing our marketing functions.」
The company outlines concrete measures to consolidate functions and reorganize marketing around IoT, cloud and standardization.