Optimizing outsourcing services and improving profitability
First written in FY2016. 16 of 27 entries say "Advanced", first in FY2019-Q2. Latest entry: 2026-11-05.
The whole theme swung hardest in 2025: 4 of 16 companies on the "Worse" side.
3 other companies' latest entry also says "Worsened".
- FY2026AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥97,245 million, up 7.4% from the previous fiscal year, while segment profit was ¥21,353 million, up 17.1%.」
Outsourcing generated higher revenue and profit, reflecting improved profitability from the expansion of the service-based business and enhanced operational efficiency. - FY2026-H1AdvancedAnnual report
「We will continue working to expand revenue and improve profitability by enhancing operational efficiency and expanding highly profitable service-based businesses.」
As measures to improve outsourcing profitability, the company continued to improve operational efficiency and expand highly profitable service-based businesses, generating higher revenue and profit in the interim period. - FY2025AdvancedAnnual report
「Profit margins have declined due in part to the expansion of sales of third-party cloud services. Going forward, we aim to improve profitability by providing high-value-added managed services that combine third-party cloud services and our proprietary services, while further improving operational efficiency and expanding highly profitable service-based businesses.」
While outsourcing generated higher revenue and profit due to the expansion of third-party cloud services, the company explicitly acknowledged the decline in profit margins and continues to pursue managed services combining its proprietary services, improved operational efficiency, and expansion of highly profitable services as measures to improve profitability. - FY2025-H1AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥42,727 million, up 14.7% year on year, while segment profit was ¥9,114 million, up 9.5%. Revenue and profit increased as third-party cloud services and IT outsourcing services performed well, and operations commenced for new users of BankVision on Azure.」
Against the profitability challenges in outsourcing that had continued from the previous fiscal year, the launch of new third-party cloud services, IT outsourcing, and BankVision on Azure users contributed to higher revenue and profit. - FY2024WorsenedAnnual report
「Outsourcing revenue was ¥76,582 million, up 14.8% from the previous fiscal year, while segment profit was ¥16,908 million, down 0.8%. Revenue increased on higher sales of third-party cloud services, including those related to remote work, and increased use of service-based businesses. However, profit declined due to deteriorating profitability in the conventional outsourcing services for credit unions accompanying the transition to OptBAE, a shared core banking service for regional financial institutions, and higher costs resulting from rising prices.」
Outsourcing continued to generate higher revenue, while profit declined due to deteriorating profitability in conventional services following the transition to OptBAE and higher costs resulting from rising prices. - FY2024-Q3Higher revenue and lower profit continue; profitability deteriorates due to the OptBAE transition and higher costsAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥55,049 million, up 14.6% year on year, while segment profit was ¥12,348 million, down 4.3%. Revenue increased on higher sales of third-party cloud services, including those related to remote work, and increased use of service-based businesses. However, profit declined due to deteriorating profitability in the conventional outsourcing services for credit unions accompanying the transition to OptBAE, a shared core banking service for regional financial institutions, as well as recent sharp cost increases. Going forward, we aim to improve profitability by connecting third-party cloud services to high-value-added managed services that combine our proprietary services, while further improving operational efficiency and expanding highly profitable service-based businesses.」
Outsourcing continued to generate higher revenue, while profit declined due to deteriorating profitability in conventional services for credit unions following the transition to OptBAE and higher costs. The company continues to pursue managed services combining its proprietary services, improved operational efficiency, and expansion of highly profitable service-based businesses as countermeasures. - FY2024-Q2Managed-services transition and profitability improvement measures continue amid higher revenue and lower profitAnnual report
「Going forward, we aim to improve profitability by connecting third-party cloud services to the provision of high-value-added managed services that combine our proprietary services, while further improving operational efficiency and expanding highly profitable service-based businesses.」
While third-party cloud services and the cost of enhancing functions for the platform for regional financial institutions reduced profit, the company identified high-value-added managed services combining its proprietary services, improved operational efficiency, and expansion of highly profitable service-based businesses as countermeasures. - FY2024-Q1RestatedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥18,616 million, up 18.7% year on year, while segment profit was ¥4,024 million, down 3.2%. Revenue increased on higher sales of third-party cloud services, including those related to remote work, and service-based businesses, although segment profit declined due to costs incurred to enhance functions for the platform service for regional financial institutions. We are strengthening efforts to move from providing third-party cloud services, primarily for remote work, to managed services that combine our proprietary services, and will work to further expand revenue and improve profitability.」
Outsourcing revenue increased, while profit declined due to the cost of enhancing functions for the platform for regional financial institutions. The company continues to strengthen its shift from primarily providing third-party cloud services to managed services that combine its proprietary services. - FY2023Transition to high-value-added managed services amid higher revenue and lower profitAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥66,730 million, up 5.2% from the previous fiscal year, while segment profit was ¥17,039 million, down 1.5%. Revenue increased as platform services for financial institutions contributed to revenue growth, including through the sequential launch of production services for OptBAE, a shared core banking service for regional financial institutions, and as platform services for e-commerce operators expanded. Segment profit declined due in part to the effect of highly profitable large projects recognized in the previous fiscal year. Demand for low-profit third-party cloud services supporting digital workplaces has increased with the spread of remote work. Going forward, we aim to improve profitability by providing high-value-added managed services that combine our proprietary services.」
Outsourcing revenue increased as platform adoption expanded, while profit declined following the effect of large projects. The company is giving concrete form to measures to improve profitability by shifting from low-profit third-party cloud services to high-value-added managed services that combine its proprietary services. - FY2023-Q3Profit decline continues following the effect of a large project despite increased adoption and revenueAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥48,018 million, up 2.0% year on year, while segment profit was ¥12,904 million, down 5.3%. Revenue increased as platform services for financial institutions contributed to revenue growth, including through the sequential launch of production services for OptBAE, a shared core banking service for regional financial institutions. Platform services for e-commerce operators are also progressing steadily toward broader adoption. Gross profit declined due to the effect of a highly profitable large project recognized in the same period of the previous year.」
Revenue increased as production services began for the financial-institution platform and adoption of the e-commerce service expanded, while segment profit declined 5.3% following the effect of a highly profitable large project in the same period of the previous year. - FY2023-Q2Profit decline following the effect of a large project despite increased adoptionAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥31,855 million, up 2.0% year on year, while segment profit was ¥8,708 million, down 4.8%. Revenue increased due to broader adoption of platform services for financial institutions and e-commerce operators and the provision of implementation services, although profit declined due to the effect of a highly profitable large project recognized in the same period of the previous year.」
Revenue increased as platform adoption expanded among financial institutions and e-commerce operators, while segment profit declined 4.8% following the effect of a highly profitable large project in the same period of the previous year. - FY2023-Q1Lower revenue and profit following the effect of a large projectAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥15,679 million, down 2.0% year on year, while segment profit was ¥4,156 million, down 17.3%. Revenue and profit declined due to the effect of a highly profitable large project recognized in the same period of the previous year. However, customers for platform services for e-commerce operators and financial institutions continued to increase steadily, and implementation services for launches this fiscal year are progressing as planned.」
Revenue and profit declined following the effect of a highly profitable large project in the same period of the previous year, while customer growth for e-commerce and financial-institution platforms and preparations for new launches progressed as planned. - FY2022AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥63,437 million, up 6.5% from the previous fiscal year, while segment profit was ¥17,298 million, up 6.3%.」
Both outsourcing revenue and segment profit exceeded the previous fiscal year, indicating improved profitability in the service-based business. - FY2022-Q3AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥47,087 million, up 7.0% year on year, while segment profit was ¥13,627 million, up 19.1%. Revenue and profit increased due to the provision of platform services for e-commerce and the expansion of new platform services for financial institutions, as well as the recognition in the third quarter of the initial fee for the 13th bank to use BankVision cumulatively. Under the Management Policy (2021–2023), we designated this segment as a growth driver and will pursue further business expansion by providing services that promote customers’ digital transformation and expanding a range of service-based businesses that contribute to resolving social issues.」
Platform services for e-commerce and financial institutions expanded in outsourcing, and the initial fee for the 13th cumulative BankVision bank was recognized. Revenue increased 7.0% year on year and segment profit increased 19.1%. - FY2022-Q2AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥31,240 million, up 6.6% year on year, while segment profit was ¥9,146 million, up 21.0%. Revenue and profit increased due to the provision of platform services for e-commerce and the expansion of new platform services for financial institutions. Under the Management Policy (2021–2023), we designated this segment as a growth driver and will pursue further business expansion by expanding IT outsourcing, providing services that promote customers’ digital transformation, and expanding a range of service-based businesses that contribute to resolving social issues.」
Outsourcing revenue increased 6.6% and segment profit increased 21.0% on the expansion of platform services for e-commerce and financial institutions, giving concrete form to the policy of expanding outsourcing as a growth driver under the Management Policy. - FY2022-Q1AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Revenue was ¥16,001 million, up 11.8% year on year, while segment profit was ¥5,026 million, up 50.0%. Revenue and profit increased as operations services for customers in various industries accumulated and a business-platform system for the distribution industry was provided.」
Outsourcing revenue increased 11.8% year on year and segment profit increased 50.0%, driven by the accumulation of operations services and the provision of a business-platform system for the distribution industry. - FY2021AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other service-based businesses. Sales were ¥60,595 million, up 9.8% year on year, while segment profit was ¥17,390 million, up 24.5%. Sales and profit increased because the 11th bank began operating on the open core banking system BankVision, while core banking services for other financial institutions and small and medium-sized IT outsourcing projects across a broad range of industries continued to accumulate steadily. In the fourth quarter, we acquired a new user that became the 12th bank to use BankVision cumulatively.」
Outsourcing sales increased 9.8% and segment profit increased 24.5%, driven by the accumulation of projects, including the launch of BankVision operations at the 11th bank and the acquisition of the 12th bank as a new user. - FY2021-Q3AdvancedAnnual report
「Outsourcing comprises contracted information-system operations and other services. Sales were ¥43,995 million, up 11.3% year on year, while segment profit was ¥11,487 million, up 14.8%. Sales and profit increased as core banking services for financial institutions and small and medium-sized ICT outsourcing projects across a broad range of industries accumulated. Profitability also continued to improve as a result of enhanced operational efficiency.」
Sales increased 11.3% year on year and segment profit increased 14.8%, driven by the accumulation of core banking services for financial institutions and ICT outsourcing projects. - FY2021-Q2AdvancedAnnual report
「Revenue and profit increased because the 11th bank began operating on the next-generation open core banking system BankVision, while core banking services for other financial institutions and small and medium-sized IT outsourcing projects across a broad range of industries continued to accumulate steadily.」
The 11th bank began operating on BankVision, while the accumulation of core banking services for financial institutions and small and medium-sized projects contributed to higher outsourcing revenue and profit. - FY2021-Q1AdvancedAnnual report
「In the first quarter of the current consolidated cumulative period, revenue and profit increased because new services for financial institutions and others had been operating since the fourth quarter of the previous fiscal year, while small and medium-sized IT outsourcing projects continued to accumulate steadily.」
New services for financial institutions and others began operating in outsourcing, and the steady accumulation of small and medium-sized projects contributed to higher revenue and profit. - FY2020AdvancedAnnual report
「Revenue and profit increased due in part to an increase in small and medium-sized projects in IT outsourcing and several new projects for financial institutions that began operations in the fourth quarter.」
The company states that the increase in small and medium-sized outsourcing projects and the start of several new projects for financial institutions contributed to higher revenue and profit. - FY2019-Q3AdvancedAnnual report
「Revenue and profit increased due in part to new projects for local governments launched in the first quarter and projects for financial institutions launched in the fourth quarter of the previous fiscal year. Profitability has also improved as a result of greater operational efficiency, including through an increase in operating results.」
The company states that the start of operations for projects for local governments and financial institutions, together with increased operating results and improved operational efficiency, contributed to higher profitability. - FY2019-Q2AdvancedAnnual report
「In addition to the absence of the upfront cost burden incurred in the same period of the previous year, segment profit has increased steadily due to improvements in operational efficiency. In addition to the financial-institution business, where orders continue to accumulate, we aim to further expand the business by providing assets acquired to date as a business platform.」
The company is giving concrete form to a policy of using the assets acquired to date as a business platform, with improvements in operational efficiency contributing to higher outsourcing profit. - FY2016First statedAnnual report
「We will strengthen the development of business processes to optimize the outsourcing services business and improve its profitability.」
The company has identified the development of business processes as a means of improving the profitability of its outsourcing business.