Maximizing Customer Value by Transforming into H&S Companies
First written in FY2017. 3 of 19 entries say "Restated". Latest entry: FY2026.
60 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「In the plant equipment market, we will contribute to improving customer safety by providing seal engineering services, while accelerating the rollout of solutions that combine digital technologies and AI and contributing to greater productivity across industry.」
The transition to an H&S company is being put into practice through customer value delivery via seal engineering services and digital and AI solutions. - FY2026-H1AdvancedAnnual report
「Meanwhile, under the medium-term management plan “NF2026,” our group is strengthening efforts to address labour shortages in the seal maintenance field as one of its strategies for creating new value for the equipment and plant markets. Against this backdrop, we decided to proceed with this transaction because we determined that bringing トルクシステム㈱ into the group would enable us to combine its engineering capabilities with our seal solutions and further strengthen our ability to create customer value.」
A specific measure was implemented to address labour shortages in the seal maintenance field and strengthen customer value creation by combining the engineering capabilities of トルクシステム㈱ with the company’s seal solutions. - FY2025Digital solutions customer acquisition progressed, but the loss widened as development costs were incurred ahead of revenueAnnual report
「In the silicon wafer recycling business and other operations, demand in the core business and customer acquisition for digital solutions progressed steadily, but development expenses for the latter were incurred ahead of revenue. Revenue was ¥3,161 million, up 5.3% year on year, and the segment loss was ¥172 million, compared with a segment loss of ¥34 million in the previous year’s corresponding period.」
While customer acquisition for digital solutions was steady, development expenses were incurred ahead of revenue and the segment loss widened from ¥34 million to ¥172 million. - FY2025-H1Other businesses turned loss-making due to sluggish salesAnnual report
「Although the core business remained solid, sales in the other businesses were weak. The Silicon Wafer Recycling business and other businesses reported net sales of ¥1,540 million, down 2.1% year on year, and a segment loss of ¥85 million, compared with segment profit of ¥10 million in the same period of the previous year.」
Due to weak sales in other businesses, including H&S, the silicon wafer recycling business and other operations swung from a ¥10 million profit in the previous year’s corresponding period to an ¥85 million loss. - FY2024-Q3H&S development costs incurred ahead of revenue; loss continued but narrowedAnnual report
「In the silicon wafer recycling business and other operations, development expenses and other costs for the H&S business, including new business areas, were incurred ahead of revenue, but demand in the core business remained steady. Revenue was ¥2,280 million, down 2.8% year on year, and the segment loss was ¥29 million, compared with a segment loss of ¥46 million in the previous year’s corresponding period.」
Development expenses and other costs for the H&S business were incurred ahead of revenue and the business remained loss-making, but demand in the core business was steady and the segment loss narrowed from ¥46 million in the previous year’s corresponding period to ¥29 million. - FY2024-Q2H&S development costs incurred ahead of revenue, but the segment returned to profitabilityAnnual report
「Although development costs and other expenses in the H&S business, including new business areas, were incurred ahead of revenue, demand for the core business remained solid. The Silicon Wafer Recycling business and other businesses reported net sales of ¥1,573 million, down 0.9% year on year, and segment profit of ¥10 million, compared with a segment loss of ¥21 million in the same period of the previous year.」
While the company continued to explain that development expenses and other costs for the H&S business were incurred ahead of revenue, steady demand in the core business enabled the segment as a whole to turn from a loss in the previous year’s corresponding period to a ¥10 million profit. - FY2024-Q1Losses narrow despite sluggish H&S salesAnnual report
「Although sales in the H&S business, including new business areas, remained sluggish, the core business expanded. The Silicon Wafer Recycling business and other businesses reported net sales of ¥778 million, up 2.6% year on year, and a segment loss of ¥5 million, compared with a segment loss of ¥20 million in the same period of the previous year.」
While sales stagnation continued in the H&S business, including new business areas, the loss narrowed from the previous year’s corresponding period as the core business expanded. - FY2023H&S development projects increased, but the full-year loss continuedAnnual report
「In the H&S business, which aims to create new customer value, the overall business remained in the red because of development expenses and other costs, but we feel that progress toward contributing to performance has accelerated further, as evidenced by an increase in the number of so-called “pipeline projects.”」
The H&S business recorded a full-year segment loss of ¥99 million due to development expenses and other costs, while the company reported an increase in pipeline projects and progress toward contributing to performance. - FY2023-Q3Losses narrow despite front-loaded H&S development costsAnnual report
「In the silicon wafer recycling business and other operations, the core business performed steadily, but development expenses and other costs for the H&S business, including new business areas, were incurred ahead of revenue. Revenue was ¥2,345 million, up 16.9% year on year, and the segment loss was ¥46 million, compared with a segment loss of ¥126 million in the previous year’s corresponding period.」
Development expenses and other costs for the H&S business were incurred ahead of revenue, and the segment remained loss-making, but revenue increased 16.9% year on year and the loss narrowed from ¥126 million in the previous year’s corresponding period to ¥46 million. - FY2023-Q2Losses narrow despite front-loaded H&S development costsAnnual report
「Although the core business remained solid, development costs and other expenses in the H&S business, including new business areas, were incurred ahead of revenue. The Silicon Wafer Recycling business and other businesses reported net sales of ¥1,587 million, up 18.4% year on year, and a segment loss of ¥21 million, compared with a segment loss of ¥91 million in the same period of the previous year.」
Development expenses and other costs for the H&S business were incurred ahead of revenue, and the business focused on delivering customer value remained loss-making, but the segment loss narrowed from the previous year’s corresponding period. - FY2023-Q1Losses narrow despite sluggish H&S salesAnnual report
「Although the core business remained solid, sales in the H&S business, including new business areas, remained sluggish. The Silicon Wafer Recycling business and other businesses reported net sales of ¥758 million, up 13.5% year on year, and a segment loss of ¥20 million, compared with a segment loss of ¥41 million in the same period of the previous year.」
While sales in the H&S business continued to stagnate, the segment loss narrowed from ¥41 million in the previous year’s corresponding period to ¥20 million. - FY2022H&S business sales stagnated, but the segment returned to profitabilityAnnual report
「Although sales in the H&S business, including new business areas, remained sluggish, performance in the core Silicon Wafer Recycling business remained stable throughout the period. In addition, the recording of special projects in the fourth quarter resulted in net sales of ¥3,082 million, up 17.4% year on year, and segment profit of ¥93 million, compared with a segment loss of ¥96 million in the same period of the previous year.」
While stagnation in H&S business sales and in the consideration of new customer adoption continued, the segment as a whole returned to profitability, driven by the silicon wafer recycling business and other operations. - FY2022-Q3Losses widen as H&S business conditions fail to improveAnnual report
「Although the core business remained solid, conditions in the H&S business, including new business areas, failed to improve. The Silicon Wafer Recycling business and other businesses reported net sales of ¥2,007 million, up 3.2% year on year, and a segment loss of ¥126 million, compared with a segment loss of ¥64 million in the same period of the previous year.」
While the policy centred on the H&S business continues, conditions in the H&S business did not improve and the loss widened year on year. - FY2022-Q2Losses widen as H&S business conditions fail to improveAnnual report
「Although the core business remained solid, conditions in the H&S business, including new business areas, failed to improve. The Silicon Wafer Recycling business and other businesses reported net sales of ¥1,341 million, up 3.5% year on year, and a segment loss of ¥91 million, compared with a segment loss of ¥69 million in the same period of the previous year.」
While the policy of delivering customer value centred on the H&S business continues, conditions in the H&S business did not improve and the segment loss widened. - FY2022-Q1Decline in H&S business salesAnnual report
「Although the core business remained solid, sales in the H&S business, including new business areas, declined. The Silicon Wafer Recycling business and other businesses reported net sales of ¥668 million, down 4.7% year on year, and a segment loss of ¥41 million, compared with a segment loss of ¥33 million in the same period of the previous year.」
While the policy of delivering customer value through the H&S business continues, a decline in sales in the H&S business, including new business areas, is cited as a factor affecting performance. - FY2021RestatedAnnual report
「In overseas business development, we will seek to expand the business by further strengthening our risk management framework, executing a differentiation strategy centred on the H&S business, and reforming the value chain.」
The transition to an H&S company is continuing as business expansion in overseas operations through a differentiation strategy and value-chain reform. - FY2019-Q3RestatedAnnual report
「The change in the company's name reflects its strong commitment to promoting "further expansion of overseas operations and greater employee diversity" and "transforming into an H&S company" in pursuit of its basic philosophy of "creating value and improving quality."」
As the purpose of the name change, the company indicated its intention to continue promoting the transition to an H&S company. - FY2019-Q2RestatedAnnual report
「The change in the company's name reflects its strong commitment to promoting "further expansion of overseas operations and greater employee diversity" and "transforming into an H&S company" in pursuit of its basic philosophy of "creating value and improving quality."」
As the purpose of the name change, the company indicated its intention to continue promoting the transition to an H&S company. - FY2017First statedAnnual report
「The seventh medium-term management plan, “New Valqua Stage Seven” (NV・S7), whose final year is the fiscal year ending March 2018, sets out the following four basic management policies. 1. Transition to an “H&S company” that leads to maximising customer value. An “H&S company” is defined as a company that provides high-quality H, or hardware, namely products, while also delivering an emotional experience to customers through genuine S, or seal engineering services, from the customer’s perspective, thereby seeking to maximise customer value together.」
The company presents, as a standalone basic policy, its aim to solve customer issues and maximise customer value by providing seal engineering services in addition to products.