Securing Customer Trust Through a Nationwide Sales Network and Post-Implementation Follow-Up
First written in FY2016. 5 of 7 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2018: 1 of 11 companies on the "Worse" side.
4 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「The Company has sales offices at 13 locations nationwide, including its head office, as well as 1 branch office. Sales representatives serve as the face of the Company in dealing with customers in each region. The Company is therefore working to improve their knowledge of the products and merchandise required for this purpose. It also provides follow-up support after customers adopt its products and merchandise.」
The Company continues to serve customers through its nationwide sales network of 13 sales offices and 1 branch office, improvements in sales representatives’ product knowledge, and post-adoption follow-up. - FY2022SoftenedAnnual report
「The Company has sales offices at 13 locations nationwide, including its head office, as well as 1 branch office. Sales representatives serve as the face of the Company in dealing with customers in each region. The Company is therefore working to improve their knowledge of the products and merchandise required for this purpose. It also provides follow-up support after customers adopt its products and merchandise.」
The Company continues to serve customers through 13 sales offices and 1 branch office and to provide post-adoption follow-up, while the previously stated number of branch offices has decreased from 2 to 1. - FY2021RestatedAnnual report
「The Company has sales offices at 13 locations nationwide, including its head office, as well as 2 branch offices. Sales representatives serve as the face of the Company in dealing with customers in each region. The Company is therefore working to improve their knowledge of the products and merchandise required for this purpose. It also provides follow-up support after customers adopt its products and merchandise.」
The Company continues to serve customers through 13 sales offices and 2 branch offices nationwide, improvements in sales representatives’ product knowledge, and post-adoption follow-up. - FY2020RestatedAnnual report
「The Company has sales offices at 13 locations nationwide, including its head office, as well as 2 branch offices. Sales representatives serve as the face of the Company in dealing with customers in each region. The Company is therefore working to improve their knowledge of the products and merchandise required for this purpose. It also provides follow-up support after customers adopt its products and merchandise.」
The Company continues to serve customers through its nationwide sales network of 13 sales offices and 2 branch offices, improvements in sales representatives’ product knowledge, and post-adoption follow-up. - FY2019RestatedAnnual report
「The Company has sales offices at 13 locations nationwide, including its head office, as well as 2 branch offices. Sales representatives serve as the face of the Company in dealing with customers in each region. The Company is therefore working to improve their knowledge of the products and merchandise required for this purpose. It also provides follow-up support after customers adopt its products and merchandise.」
The Company continues to serve customers through its nationwide sales network of 13 sales offices and 2 branch offices, improvements in sales representatives’ product knowledge, and post-adoption follow-up. - FY2018RestatedAnnual report
「The Company has sales offices at 13 locations nationwide, including its head office, as well as 2 branch offices. Sales representatives serve as the face of the Company in dealing with customers in each region. The Company is therefore working to improve their knowledge of the products and merchandise required for this purpose. It also provides follow-up support after customers adopt its products and merchandise.」
The Company continues to serve customers through its nationwide sales network of 13 sales offices and 2 branch offices, improvements in sales representatives’ product knowledge, and post-adoption follow-up. - FY2016First statedAnnual report
「In addition to its head office facility, the company has 13 sales offices nationwide and 2 field offices. Sales staff, as the face of Shigematsu, approach customers with confidence. To support this, the company continually enhances their knowledge of its products and merchandise. It also provides reliable follow-up after customers adopt its products, earning their trust and satisfaction.」
The company uses its sales structure of 13 sales offices and 2 field offices nationwide, improvements in sales knowledge, and post-adoption follow-up to build customer trust.