Leakage of Personal and Credit Card Information Due to Unauthorized Access
First written in FY2019. 3 of 4 entries say "Restated". Latest entry: FY2023.
The whole theme swung hardest in 2025: 4 of 19 companies on the "Worse" side.
48 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「To mitigate these risks, we are promoting stronger system security measures and monitoring structures for this information, as well as a stronger risk management framework, and are working to protect confidentiality on both the system and operational fronts through measures including obtaining ISMS certification and thorough employee training.」
The company continues to implement security measures, monitoring, risk management, ISMS certification and employee training in response to the risk of unauthorized access and information leakage. - FY2020-Q3RestatedAnnual report
「The information security expenses were as follows. They comprised costs related to investigations, security measures and the establishment of an inquiry desk following unauthorized access by a third party to "象印でショッピング," the parts and consumables sales website operated by a consolidated subsidiary.」
Costs of ¥41 million were recorded for investigations, security measures and the establishment of a customer inquiry desk in connection with the unauthorized access and information leakage that occurred in the previous fiscal year. - FY2020-Q1RestatedAnnual report
「These expenses relate to the investigation, security measures and establishment of a contact center following unauthorized access by a third party to “Shopping at Zojirushi,” a parts and consumables sales website operated by one of our consolidated subsidiaries.」
Costs of ¥31 million were recorded for investigations, security measures and the establishment of a customer inquiry desk in connection with the unauthorized access and information leakage that occurred in the previous fiscal year. - FY2019MaterialisedAnnual report
「In December 2019, the parts and consumables sales website "象印でショッピング," operated by a group company, 象印ユーサービス株式会社, was subject to unauthorized access by a third party, and personal information of customers who had made purchases on the website was leaked because of a vulnerability in part of the system. Suspicious emails were also sent to the leaked email addresses, and some customers accessed a spoofed website identified in the emails and entered their credit card information, which was then illegally stolen.」
Unauthorized access by a third party actually occurred, and the leakage of personal information and illegal theft of credit card information from some customers were reported.