Decline in orders for My Number-related BPO services and a lack of new projects
First written in FY2018-Q2. 12 of 22 entries say "Mitigated", first in FY2019. Latest entry: 2026-11-09.
Kyodo Printing moved to the "Worse" side of this theme in 2017, 7 years before the typical company in this theme (2024).
The whole theme swung hardest in 2025: 5 of 18 companies on the "Worse" side.
1 other company's latest entry also says "Mitigated".
- FY2026-H1WorsenedAnnual report
「In the business forms business, Information Services BPO, including services for the healthcare field, increased, but data printing for government agencies declined, bringing the total below the level of the same period of the previous year. For printed securities and cards, transport tickets continued to perform well, but order volumes for credit cards and transport IC cards declined, leaving the total below the previous year's level.」
Although healthcare BPO services increased relative to the previous risk of declining orders, declines in data printing for government agencies, credit cards and transportation IC cards were reflected in actual results. - FY2025-H1MitigatedAnnual report
「Business forms remained roughly at the same level as the same period of the previous year, as growth for local governments offset sluggish performance for financial institutions in data printing and BPO services.」
Although sluggish performance for financial institutions remained, growth for local governments improved BPO services and data printing from below the same period of the previous year to roughly the same level. - FY2024-Q3WorsenedAnnual report
「Business forms fell below the same period of the previous year as data printing related to local-government benefit payments declined and BPO services also remained sluggish, with orders for new projects, including financial-sector projects, failing to grow.」
In addition to the decline in data printing related to local-government benefit payments, sluggish orders for new BPO projects, including financial-sector projects, were reported in actual results, indicating that the risks of declining orders and a lack of new projects continued. - FY2024-Q1WorsenedAnnual report
「Business forms fell below the same period of the previous year as data printing and BPO services for local governments related to benefit payments and other infectious-disease measures declined. Meanwhile, securities-related products and cards substantially exceeded the same period of the previous year as tickets and transportation cards increased amid more active passenger traffic under the transition to living with COVID-19.」
The decline in data printing and BPO services for local governments was reflected in actual results, and the risk of declining orders continued. Meanwhile, tickets and transportation cards recovered as passenger traffic became more active. - FY2023MitigatedAnnual report
「Business forms exceeded the previous fiscal year's level as data printing for local governments related to infectious-disease measures, including benefit payments, and BPO services related to various examinations and the healthcare field performed well. Securities-related products also exceeded the previous fiscal year's level as tickets continued to recover amid increased passenger demand following the easing of restrictions on activities. However, cards fell below the previous fiscal year's level in both transportation and financial cards.」
The recovery in data printing for local governments, examination- and healthcare-related BPO services, and tickets was confirmed in full-year results following previous declines in orders for BPO services, data printing and tickets. Meanwhile, declines in transportation and financial cards remained. - FY2023-Q3MitigatedAnnual report
「Business forms remained solid as data printing for local governments related to benefit payments and other programs performed well, while BPO services related to various examinations and the healthcare field also remained firm.」
Data printing for local governments related to benefit payments and BPO services in the examination and healthcare fields remained solid, easing some of the previously identified risk of declining orders for BPO services and data printing. - FY2023-Q2MitigatedAnnual report
「Business forms remained solid as data printing for local governments, including COVID-19 vaccine-related work, continued to perform well and BPO services related to various examinations and the healthcare field remained firm. In securities-related products, tickets exceeded the same period of the previous year as railway usage improved with the normalization of economic activity. However, cards fell below the same period of the previous year in both transportation and financial cards.」
Data printing for local governments, examination- and healthcare-related BPO services, and tickets continued to recover or perform solidly, easing some of the previously identified risk of declining orders. Meanwhile, declines in transportation and financial cards remained. - FY2023-Q1MitigatedAnnual report
「Business forms remained solid as data printing for local governments, including COVID-19 vaccine-related work, continued to perform well and BPO services related to various examinations also benefited from the recovery in economic activity. Securities-related products fell below the same period of the previous year in lottery tickets, but tickets exceeded the same period of the previous year, which had been significantly depressed by weak passenger demand during the COVID-19 pandemic. However, cards fell below the same period of the previous year as recovery remained delayed, mainly for transportation IC cards.」
Data printing for local governments, examination-related BPO services and tickets recovered or increased, while the delayed recovery in transportation IC cards continued. - FY2022MitigatedAnnual report
「Business forms exceeded the previous fiscal year as data printing and BPO services increased, mainly for local governments in connection with COVID-19 vaccines.」
Demand for BPO services and data printing, which had declined due to the impact of COVID-19, was reported to have recovered to above the previous fiscal year's level, mainly due to vaccine-related work for local governments. - FY2022-Q3RestatedAnnual report
「Business forms exceeded the same period of the previous year as data printing and BPO services increased, mainly for local governments in connection with COVID-19 vaccines. Securities-related products remained roughly at the same level as the same period of the previous year due to the delayed recovery in demand for tickets and other factors. Cards fell substantially below the same period of the previous year as weak passenger demand, including demand from foreign visitors, continued, mainly affecting transportation IC cards.」
Data printing and BPO services recovered and increased, while the recovery in tickets was delayed and transportation IC cards continued to decline substantially, with the effects varying by business area. - FY2022-Q2MitigatedAnnual report
「Business forms exceeded the same period of the previous year as BPO services related to various examinations remained solid and data printing increased, mainly for local governments in connection with COVID-19 vaccines. Securities-related products also exceeded the same period of the previous year as demand for confidential printing recovered. However, cards fell substantially below the same period of the previous year, mainly transportation IC cards, due to weak passenger demand, including demand from foreign visitors.」
Recovery in orders and demand was reported for BPO services, data printing and confidential printing, easing some of the previously identified risk of declining orders. Meanwhile, the decline in transportation IC cards continued. - FY2021-Q3WorsenedAnnual report
「In the information security segment, the Company promoted proposals to financial institutions, government agencies and local authorities to expand orders for BPO services centered on data printing, and focused on expanding sales of Biz Purika to grow its corporate payment solutions business. Business forms fell below the same period of the previous year as BPO services related to healthcare and various examinations declined due to the spread of COVID-19, while corporate direct mail also decreased. Securities-related products fell below the same period of the previous year because demand for tickets failed to recover and lottery tickets also declined. IC cards also decreased, mainly transportation cards.」
The impact of COVID-19 continued and expanded in the form of declines in healthcare- and examination-related BPO services, direct mail, tickets, lottery tickets and transportation IC cards. - FY2021-Q2MaterialisedAnnual report
「Business forms fell below the same period of the previous year because related BPO services declined due to the cancellation and postponement of various examinations, while direct mail declined due to changes in customer companies' initiatives. Securities-related products also fell below the same period of the previous year because tickets declined substantially due to lower passenger demand and lottery tickets also decreased.」
The cancellation and postponement of various examinations due to COVID-19 and other factors, changes in corporate initiatives, and lower passenger demand materialized as actual declines in BPO services, direct mail, tickets and lottery tickets. - FY2021-Q1MaterialisedAnnual report
「Business forms fell below the same period of the previous year because related BPO services declined due to the postponement of corporate health checkups and the cancellation of various examinations, while direct mail declined as corporate activity weakened. Securities-related products also fell below the same period of the previous year because tickets declined substantially amid lower passenger demand.」
In addition to the previous decline in orders for My Number-related BPO services and the lack of new projects, the COVID-19 pandemic caused actual declines in demand for BPO services related to health checkups and examinations, direct mail and tickets. - FY2020-Q3MitigatedAnnual report
「In business forms, orders for data printing and BPO services from government agencies, financial institutions and private organizations that conduct qualification examinations increased.」
In contrast to the previously reported decline in orders for My Number-related BPO services and the lack of new projects, the Company reported increased BPO orders from government agencies, financial institutions and qualification-examination organizations. - FY2020-Q1MitigatedAnnual report
「As initiatives related to corporate health management expanded, demand for related BPO increased. As a result of actively advancing proposals, we won new orders in the healthcare field, including health-checkup-related services.」
In contrast to the decline in orders for My Number-related BPO services and the lack of new projects cited in the previous fiscal year, the Company reported winning new BPO orders in the healthcare field, including health checkups. - FY2019MitigatedAnnual report
「Business forms increased because orders for BPO services from financial institutions, government agencies and local authorities, educational institutions and other customers increased.」
In contrast to the decline in orders for My Number-related BPO services cited in the previous fiscal year, the current fiscal year saw increased BPO orders from financial institutions, government agencies and local authorities, and educational institutions. - FY2018MaterialisedAnnual report
「In the lifestyle and industrial materials segment, tubes performed well due to increased orders for cosmetic tubes and the consolidation of PT Arisu Graphic Prima. However, in the information and communications segment, orders for printed publications, corporate membership magazines, promotional direct mail and other paper-based printed materials fell substantially short of plan, while BPO services, including My Number-related services, declined more than expected in the information security segment. As a result, revenue was ¥95.076 billion, below plan.」
The more-than-expected decline in BPO services, including My Number-related services, was cited as a factor behind failure to meet the full-year plan, with the impact of the risk of declining orders reflected in actual results. - FY2018-Q3RestatedAnnual report
「Although orders from local governments and various financial institutions remained solid, revenue fell below the same period of the previous year due to a decline in orders for My Number-related BPO services and insufficient orders for new projects.」
The decline in orders for My Number-related BPO services and the lack of new projects continued to be cited as factors behind revenue falling below the same period of the previous year. - FY2018-Q2MaterialisedAnnual report
「Although orders from local governments and financial institutions remained solid, revenue fell below the same period of the previous year due to a decline in orders for My Number-related BPO services and insufficient orders for new projects.」
While efforts were made to capture BPO demand, the decline in orders for My Number-related BPO services and the lack of new projects were identified as actual factors behind the decline in revenue.