Promotional support through logistics solutions and event operations

「In the Information and Communications segment, we provide one-stop solutions combining the printing business with global packaging, logistics (BPO support), systems-related services and promotion support, comprehensively helping customers solve their problems.」

「In the logistics business (BPO support), we performed steadily by securing new contracts for the “ＴＳ－ＢＡＳＥ” order management system platform, providing additional functions to existing customers, and taking on outsourced BPO work such as logistics and secretariat services. To provide higher-value-added services, we newly established the “ＴＳ－ＢＡＳＥ Kasugai” logistics warehouse in Kasugai, Aichi Prefecture, in July.」

「In outsourced events within the promotion support business, we captured recovering event demand as social and economic activity normalised by undertaking events for client companies and continuing to sponsor the industry-government-academia collaborative urban development project "Ikebukuro Mystery Town."」

「We also promoted a cross-regional business enhancement project and strengthened logistics, outsourced BPO services, and the production of digital media such as websites, systems and videos.」

「In outsourced event promotion, business began to recover as social and economic activity normalised. In addition to undertaking events for client companies, we sponsored the industry-government-academia collaborative urban development project "Ikebukuro Mystery Town," which has been held since 21 July this year.」

「To drive the aforementioned business model transformation, we promoted a cross-regional business enhancement project and strengthened logistics, outsourced BPO and event promotion services, and the production of digital media such as websites, systems and videos.」

「As specific initiatives, we provided a wide range of solutions beyond print media on a one-stop basis, including logistics services, outsourced BPO and event services, e-commerce site operations and system development, and captured recovering demand for advertising and promotion as social and economic activity returned to normal.」

「Specifically, we strengthened digital-related services such as outsourced BPO and event services, e-commerce site operations, logistics services and system development.」

「Specifically, we strengthened digital-related services such as outsourced BPO and event services, e-commerce site operations, logistics services and system development.」

「For “ＴＳ－ＢＡＳＥ,” we developed the ordering, e-commerce and logistics systems as a series and established a one-stop service that resolves logistics issues.」

「The spread and establishment of telework are also expected to drive further workplace reforms at companies. We recognize logistics services and various outsourced BPO services that contribute to customers’ operational efficiency and cost reduction as business opportunities, and continue to pursue them actively.」

「As specific initiatives, we strengthened sales of digital-related services, including the order management system platform “TS－BASE,” which improves customers’ operational efficiency and reduces costs, as well as outsourced online events and contactless promotions such as video production.」

「We also reorganized facilities in the growth-area logistics business, selling the Hatogaya Logistics Center in the Kanto region and seeking to improve productivity by consolidating operations at the Komaki Logistics Center and other locations. In the Kansai region, we strengthened outsourced packaging services utilizing our manufacturing and marketing authorizations for quasi-drugs and cosmetics.」

「In the Kanto region, we suspended operations at the Hatogaya Logistics Center, consolidated the center’s operations at the Komaki Logistics Center and outsourced some operations. In the Kansai region, we discontinued rotary printing presses and shifted production to other regional facilities and external contractors, while transitioning to the logistics business, a growth area, through outsourced packaging services utilizing our manufacturing and marketing authorizations for quasi-drugs and cosmetics.」

「As scheduled outsourced events were canceled or postponed to avoid the “3 Cs” (closed spaces, crowded places and close-contact situations), a key infection-prevention measure, we were affected in areas other than print media as well. As a countermeasure, we strengthened proposals for outsourced online events and contactless promotions using video and other media.」

「We have been strengthening outsourced event promotions aimed at supporting customers’ sales promotion activities. However, as scheduled outsourced events were canceled or postponed to avoid the “3 Cs” (closed spaces, crowded places and close-contact situations), a key infection-prevention measure, we were affected in areas other than print media as well.」

「To transition to a business model that provides solutions to increase customer value, we further improved service levels for system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, while focusing on providing one-stop solutions that combine these services.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on efforts to transform our business model toward providing solutions that increase customer value. Specifically, we further improved service levels in areas including system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, while also undertaking cost-reduction activities such as productivity improvements and lower energy costs, and focused on providing one-stop solutions that combine these services.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on efforts to transform our business model toward providing solutions that increase customer value. Specifically, we further improved service levels in areas including system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, while also undertaking cost-reduction activities such as productivity improvements and lower energy costs, and focused on providing one-stop solutions that combine these services. However, orders for commercial printed materials, which are directly linked to the utilization of printing equipment, remained sluggish, and higher raw material prices also weighed on earnings, making profitability difficult.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on efforts to transform our business model toward providing solutions that increase customer value. Specifically, we further improved service levels in areas including system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, while also undertaking cost-reduction activities such as productivity improvements and lower energy costs, and focused on providing one-stop solutions that combine these services. However, the decline in our core commercial printed materials was significant.」

「As one measure to transition to the new business model, in April last year we renovated Hatogaya Plant, which had operated as a printing plant, into the Hatogaya Logistics Center and began logistics operations in the Kanto region. We received many inquiries from customers in the Kanto region and steadily increased the utilization rate. Going forward, we will establish the logistics business in the Kanto region while also considering expansion into the Kansai region.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on initiatives centered on resolving customers’ issues by strengthening digital capabilities such as web services and system development, in addition to productivity improvements and cost-reduction activities, and by combining logistics, system design aligned with customer needs, data collection and analysis, and secretariat operations. However, the decline in our core commercial printed materials was significant.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on initiatives centered on resolving customers’ issues by strengthening digital capabilities such as web services and system development, in addition to productivity improvements and cost-reduction activities, and by combining logistics, system design aligned with customer needs, data collection and analysis, and secretariat operations. However, the decline in our core commercial printed materials was significant.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices continue to decline, we focused on initiatives centered on resolving customers’ issues by strengthening digital capabilities such as web services and system development, in addition to cost-reduction activities such as improving productivity and lowering procurement prices, and by combining logistics, system design aligned with customer needs, data collection and analysis, and secretariat operations. However, the decline in our core commercial printed materials was significant.」

「Specifically, we further improved service levels for system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, while actively proposing solutions that combine these services.」

「In the printing business, we focused on activities that create or increase value for customers by combining the services they need, specifically system development, data collection and analysis, logistics, BPO including administrative support, and promotional event support. However, as in the second quarter, we were significantly affected by the decline in printed materials and falling prices resulting from intensified competition in the traditional business.」

「In the printing business, we focused on activities that create or increase value for customers by combining the services they need, specifically system development, data collection and analysis, logistics, BPO including administrative support, and promotional event support. However, we were significantly affected by the decline in printed materials and falling prices resulting from intensified competition in the traditional business.」

「We promoted various promotional support services, including event planning and operations and BPO services such as campaign secretariat operations, and pursued the customer-value-focused activities described above.」

「Starting in the next fiscal year, we will launch and pursue, as a company-wide project, a business that handles all aspects of customers’ events, from venue selection through planning, operations and venue setup.」

「In the printing business, as print media continued to contract and prices continued to decline, we focused on proposing solutions incorporating the web, video, systems and logistics, while promoting sales-support services including event planning and management and BPO (business process outsourcing) for campaign offices, striving to improve customer satisfaction by helping customers resolve their issues.」

「We promoted logistics solutions that extend the logistics capabilities developed through our e-commerce business to printed and promotional materials, as well as promotional support services, including BPO services such as outsourced event planning and operations, focusing on improving customer satisfaction by resolving customer issues.」

「We promoted logistics solutions that extend the logistics capabilities developed through our e-commerce business to printed and promotional materials, as well as promotional support services such as outsourced event planning and operations, focusing on improving customer satisfaction by resolving customer issues.」