Developing demand through system development, digital technologies and visual media

「受発注管理システム「ＴＳ－ＢＡＳＥ」の新規導入や既存顧客への追加提案、物流業務や事務局運営等の受託拡大を進め、システム開発やプロモーション支援の機能も組み合わせて取引領域の拡大を図りました。」

「In the logistics business (BPO support), through active investment, we expanded new contracts for the “ＴＳ-ＢＡＳＥ” order management system platform, provided additional functions to existing customers, and increased outsourced logistics and secretariat operations.」

「In the logistics business (BPO support), we performed steadily by securing new contracts for the “ＴＳ－ＢＡＳＥ” order management system platform, providing additional functions to existing customers, and taking on outsourced BPO work such as logistics and secretariat services. To provide higher-value-added services, we newly established the “ＴＳ－ＢＡＳＥ Kasugai” logistics warehouse in Kasugai, Aichi Prefecture, in July.」

「⑩ Promoting Digital Transformation Our Group will promote a digital transformation strategy to resolve social and customer issues. To achieve this objective, we will promote “digital transformation that enables every employee to shine,” “human resource development,” and “transforming the value we create.”」

「In the logistics business (BPO support), we released additional functions for “ＴＳ-ＢＡＳＥ,” an order management system platform, to improve customers’ operational efficiency and sought to secure new contracts.」

「We also promoted a cross-regional business enhancement project and strengthened logistics, outsourced BPO services, and production of digital media such as websites, systems and videos. Viewing customers’ promotion of digital transformation as a business opportunity, we strengthened sales of “ＴＳ－ＢＡＳＥ,” an order management system platform that resolves logistics issues through a one-stop service, and “Ｙｏｍｉｋａｔｓｕ!,” a web-based internal newsletter package system with the concept of an internal newsletter that people want to read.」

「In addition to strengthening sales of the existing “ＴＳ－ＢＡＳＥ” and “Ｙｏｍｉｋａｔｓｕ!,” a web-based internal newsletter package system with the concept of an internal newsletter that people want to read, we began selling “ロボシルバーパーク,” a care recreation app for senior welfare facilities. The app was selected for Kanagawa Prefecture’s “Robot Demonstration Experiment Support Program” under the “Sagami Robot Industry Special Zone” and supports facility staff in conducting recreational activities.」

「To transition to the aforementioned business model, we promoted a company-wide business enhancement project and actively proposed one-stop solutions. Specifically, we strengthened digital-related services such as outsourced BPO and event services, e-commerce site operations, logistics services and system development. For “ＴＳ－ＢＡＳＥ,” an order management system platform that resolves customers’ logistics issues through a one-stop service, we enhanced the service offering and strengthened sales. We also began selling “Ｙｏｍｉｋａｔｓｕ!,” a web-based internal newsletter package system with the concept of an “internal newsletter that people want to read” while retaining the design quality of a print newsletter, and worked to support customers’ digital transformation.」

「We also began selling “Ｙｏｍｉｋａｔｓｕ!,” a web-based internal newsletter package system built on our experience in producing internal newsletters and digital marketing, with the concept of an “internal newsletter that people want to read” while retaining the design quality of a print newsletter.」

「Among these initiatives, the “TS－BASE” order management system platform supports customers’ digital transformation and improves operational efficiency and reduces costs. We developed its ordering, e-commerce and logistics systems as a series and established a one-stop service that resolves logistics issues. We also actively pursued new customer acquisition by making full use of digital marketing through our website and other channels.」

「As specific initiatives, we strengthened sales of digital-related services, including various outsourced BPO services, the order management system platform “TS－BASE,” which supports customers’ digital transformation and improves operational efficiency and reduces costs, and video production. We also actively pursued new customer acquisition by making full use of digital marketing through our website.」

「As specific initiatives, we strengthened sales of digital-related services, including the order management system platform “TS－BASE,” which improves customers’ operational efficiency and reduces costs, and video production. We also actively pursued new customer acquisition by making full use of digital marketing through our website.」

「As specific initiatives, we strengthened sales of digital-related services, including the order management system platform “TS－BASE,” which improves customers’ operational efficiency and reduces costs, as well as outsourced online events and contactless promotions such as video production.」

「While consolidating and rationalizing printing facilities, we steadily captured demand for print media and strengthened proposals related to digital services. We strengthened sales of the order management system platform “ＴＳ-ＢＡＳＥ,” which improves customers’ operational efficiency and reduces costs, as well as contactless promotions such as outsourced online events and video production. Internally, we also promoted digital transformation to improve the efficiency of information sharing, employee training and other activities.」

「As a countermeasure, in addition to proposals for contactless promotions such as outsourced online events and video production, we strengthened sales activities using digital marketing. We actively promoted the order management system platform “ＴＳ-ＢＡＳＥ,” which improves customers’ operational efficiency and reduces costs, through our website, various search sites and web trade fairs, enabling online business negotiations through to contract execution from remote locations.」

「As a countermeasure, in addition to proposals for contactless promotions such as outsourced online events, we strengthened sales activities using digital marketing. We actively promoted the order management system platform “ＴＳ-ＢＡＳＥ,” which improves customers’ operational efficiency and reduces costs, through our website, various search sites and web trade fairs, enabling online business negotiations through to contract execution even from remote locations.」

「As a countermeasure, we strengthened proposals for outsourced online events and contactless promotions using video and other media.」

「In the printing business, under extremely challenging conditions marked by shrinking demand for print media and persistently weak prices, we focused not only on cost-reduction initiatives such as improving productivity and reducing energy costs, but also on transitioning to a business model that provides solutions to increase customer value. Specifically, we further improved service levels for system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, while focusing on providing one-stop solutions that combine these services.」

「As specific initiatives, we are strengthening various activities including system development, data collection and analysis, logistics services, secretariat operations, BPO and promotional event support.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on efforts to transform our business model toward providing solutions that increase customer value. Specifically, we further improved service levels in areas including system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, while also undertaking cost-reduction activities such as productivity improvements and lower energy costs, and focused on providing one-stop solutions that combine these services.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on efforts to transform our business model toward providing solutions that increase customer value. Specifically, we further improved service levels in areas including system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, while also undertaking cost-reduction activities such as productivity improvements and lower energy costs, and focused on providing one-stop solutions that combine these services. However, orders for commercial printed materials, which are directly linked to the utilization of printing equipment, remained sluggish, and higher raw material prices also weighed on earnings, making profitability difficult.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on efforts to transform our business model toward providing solutions that increase customer value. Specifically, we further improved service levels in areas including system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, while also undertaking cost-reduction activities such as productivity improvements and lower energy costs, and focused on providing one-stop solutions that combine these services. However, the decline in our core commercial printed materials was significant.」

「As part of our efforts to transform our business model to one offering one-stop solutions that increase customer value, we further improved service levels in areas including system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, and actively proposed solutions combining these services in an integrated manner.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on initiatives centered on resolving customers’ issues by strengthening digital capabilities such as web services and system development, in addition to productivity improvements and cost-reduction activities, and by combining logistics, system design aligned with customer needs, data collection and analysis, and secretariat operations. However, the decline in our core commercial printed materials was significant.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices remain depressed, we focused on initiatives centered on resolving customers’ issues by strengthening digital capabilities such as web services and system development, in addition to productivity improvements and cost-reduction activities, and by combining logistics, system design aligned with customer needs, data collection and analysis, and secretariat operations. However, the decline in our core commercial printed materials was significant.」

「In the printing business, amid an extremely challenging environment in which print media is shrinking and prices continue to decline, we focused on initiatives centered on resolving customers’ issues by strengthening digital capabilities such as web services and system development, in addition to cost-reduction activities such as improving productivity and lowering procurement prices, and by combining logistics, system design aligned with customer needs, data collection and analysis, and secretariat operations. However, the decline in our core commercial printed materials was significant.」

「As part of our efforts to transform our business model to one offering one-stop solutions that increase customer value, we further improved service levels in areas including system development, data collection and analysis, logistics services, secretariat operations, various BPO services and promotional event support, and actively proposed solutions combining these services in an integrated manner.」

「In the printing business, we focused on activities that create or increase value for customers by combining the services they need, specifically system development, data collection and analysis, logistics, BPO including administrative support, and promotional event support. However, as in the second quarter, we were significantly affected by the decline in printed materials and falling prices resulting from intensified competition in the traditional business.」

「In the printing business, we focused on activities that create or increase value for customers by combining the services they need, specifically system development, data collection and analysis, logistics, BPO including administrative support, and promotional event support. However, we were significantly affected by the decline in printed materials and falling prices resulting from intensified competition in the traditional business.」

「In the printing business, amid a severe environment in which print media is shrinking and prices continue to decline, we focused on proposing solutions that combine web services, video, systems, logistics and other offerings.」

「In the printing business, we will launch and pursue, as a company-wide project from the next fiscal year, businesses such as one that undertakes all aspects of events held by customers, from venue selection through planning, operation and venue setup. These businesses have been developed over the past several years as high-value-added businesses that enjoy strong customer support, and are beginning to produce tangible results. We will also continue to strengthen our digital capabilities.」

「In the printing business, as print media continued to contract and prices continued to decline, we focused on proposing solutions incorporating the web, video, systems and logistics, while promoting sales-support services including event planning and management and BPO (business process outsourcing) for campaign offices, striving to improve customer satisfaction by helping customers resolve their issues.」

「In the printing business, we developed a range of value-added proposals, including solutions combining system development to support customer needs with digital technologies, while strengthening our ability to address visual media such as video and focusing on developing new demand.」

「In the printing business, we developed a range of value-added proposals, including solutions combining system development to support customer needs with digital technologies, while strengthening our ability to address visual media such as video and focusing on developing new demand.」