Direct Proposals Based on Customer Needs and After-Sales Support
First written in FY2016. 5 of 9 entries say "Restated". Latest entry: FY2027-H1.
38 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「We began full-scale deliveries of our products, centered on soundproof doors jointly developed with H World Group, to the major hotel group, which operates globally with a focus on China and, as of the end of March 2026, had operations in 21 countries with 13,215 hotels and 1.3 million rooms.」
Full-scale deliveries to a major hotel group have begun, centered on soundproof doors jointly developed with the customer. Efforts to connect customer needs with product development and actual deliveries have progressed. - FY2026AdvancedAnnual report
「We also actively promoted sales-engineering activities to accurately identify customer needs and reflect them in product development, working on the development of high-value-added products through joint development and proposal activities with customers.」
We explicitly positioned joint development and proposal activities with customers as sales-engineering activities and advanced initiatives to link direct proposals to product development. - FY2023RestatedAnnual report
「To identify customers’ true needs, we monitor the latest market trends and visit customers directly to hold meetings, through which we propose products and technologies that enhance value added.」
We continue to identify market trends, visit customers and propose value-added solutions through meetings. - FY2021AdvancedAnnual report
「In this environment, we will pursue orders with the aim of becoming a designated contractor through design collaboration, enabling us to respond to customer requests with greater precision and speed.」
We newly defined specific order-acquisition activities aimed at becoming a designated contractor through design collaboration. - FY2020RestatedAnnual report
「To identify customers’ true needs, we monitor the latest market trends and visit customers directly to hold meetings, through which we propose products and technologies that enhance value added.」
The company has continued proposing products and technologies based on monitoring market trends, visiting customers and holding meetings. - FY2019RestatedAnnual report
「To identify customers’ true needs, we monitor the latest market trends and visit customers directly to hold meetings, through which we propose products and technologies that enhance value added.」
We continue to identify market trends, visit customers and propose value-added solutions through meetings. - FY2018RestatedAnnual report
「To identify customers’ true needs, we monitor the latest market trends and visit customers directly to hold meetings, through which we propose products and technologies that enhance value added.」
We continue to identify market trends, visit customers and propose value-added solutions through meetings. - FY2017RestatedAnnual report
「To identify customers’ true needs, we monitor the latest market trends and visit customers directly to hold meetings, through which we propose products and technologies that enhance value added.」
The company has continued proposing products and technologies based on monitoring market trends, visiting customers and holding meetings. - FY2016First statedAnnual report
「To identify customers’ true needs, we monitor the latest market trends and visit customers directly to hold meetings, through which we propose products and technologies that enhance value added.」
The company identified customer visits, meetings and value-added proposals as means of product development and sales.