Risk of Product and Service Defects and Recalls
First written in FY2017. 1 of 4 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 11 of 56 companies on the "Worse" side.
- FY2025MaterialisedAnnual report
「Following the decision to recall certain models of the Company's medical equipment due to defects in components and other parts used in those models, the estimated costs of repairing the affected products and related work have been recorded as an extraordinary loss.」
Regarding previously assumed risks of product defects and recalls, a recall caused by defective medical equipment components was actually decided, and a recall-related loss and provision of ¥1,243 million were recorded. - FY2021ReframedAnnual report
「The company has declared that the entire Group will place the safety and trust of customers first under its Basic Product Safety Policy, which aims to further improve product safety, a fundamental and critical factor in achieving customer satisfaction.」
The response to product defect and recall risks has expanded beyond continuous improvement of the quality system to encompass a basic product safety policy and a framework that places customer safety and trust first. - FY2020RestatedAnnual report
「The Group has established a quality system certified under ISO standards and formulated a Basic Quality Assurance Policy. Through continuous improvement at every stage of the product life cycle, including development, manufacturing, sales, and services, it strives to provide products and services of outstanding quality that create maximum value for customers.」
In response to the risk of product defects and recalls, the Company describes its ISO-certified quality system and continuous improvement across the entire product life cycle. - FY2017First statedAnnual report
「If a defect or other problem arises in the Group’s products or services, it could affect the Group’s operating results and financial position.」
The risk that unforeseen product defects or recalls could affect operating results and the financial position was first disclosed as a standalone item.